Nothing

Clean, good size room, close to the beach

Stayed in August 2023

The food was not varied,the breakfast was the same all week The playground it was small,theres no activity for toddlers

It was very clean,the cleaning was exceptional,the stuff was friendly

Stayed in July 2023

They really need to improve the quality of food;

The staff was nice and the cleanliness was ok.

Stayed in July 2023

Food

Location & cleaniness

Stayed in August 2022

Food

Room

Stayed in July 2022

Location, staff, food, pool.

Stayed in June 2022

I didn’t like the receptionist, the drinks and the coffee. The food a little bit tasty, but not the best.

It was very clean.

Stayed in August 2021

Old smell in the room and on the hallway

Close to a very nice beach

Stayed in August 2021

they did not clean our room even once during our 6-nights stay

location, quietness the beach is very close, there is a nice daily bar nearby

Stayed in August 2021

Staff, hotel

Stayed in September 2023

Food , place, drinks so NOT worthy

The pool was ok, the bes was confortable.

Stayed in August 2023

Personal

Excellent

Stayed in August 2023

The only thing I didn't like is the fact that I couldn't stay longer.

Without exaggerating, this was a perfect vacation! First of all, I have to congratulate the cleaning staff, everything was cleaned perfectly spotless. Everyday my room was cleaned and my towels and sheets changed. The room was comfy and had e beautiful view of the sea. The food at the restaurant was also very delicious, reminding me of home-cooked meals. The staff was very friendly and it was an enjoyment speaking with them. The hotel has not one, but two all-inclusive bars that serve a large variety of drinks and cocktails. The beach was also at a 2 minute walking distance, which was great. My expectations were exceeded. The price is nothing compared to the experience you get. A truly relaxing and comfortable vacation. Will definitely come again!

Stayed in August 2023

We didn't like the staff in reception, they are a little angry to each other because the barrier in the parking lot had to be open from the inside but the man who was supposed to open it was not there. And we had to wait a little more than we should have. There is nothing in bathroom like shampoo and conditioner, it was only shower gel. 

We like the location and food.

Stayed in July 2023

The staff is basically unexperienced (in this particular time, there were mentors on site) which I noticed as I requested an invoice and during the check-in procedure they did not ask for our id cards which is of particular importance in terms of security. The food was delicious but it was almost the same every day and there could be a bit more variety at breakfast (croissants, fornetti etc.) and more healthy food. They reuse the food a lot (I'm not sure if this is a bad side). At check-out we have been asked to rate the hotel high even though they did not know how we would rate it.

To start with, the period we have been on our leisure was perfect. The beach was clean and at this particular part of Sunny Beach was calm even though the rest was overcrowded. The cleaning schedule was pleasurable because they were cleaning our rooms and changing our towels every single day.

Stayed in July 2023

Amazing stay at the hotel. We were celebrating my daughter's birthday and were pleasantly surprised that the staff had prepared for the event. We had only mentioned that we had an occasion. We are fascinated by the cleanliness and food in the hotel. A wide variety of deliciously prepared food. Also the pool was clear and relaxing. At the first opportunity, we will visit for a longer time!

Stayed in June 2023

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Visited the hotel for one night with my daughter for her graduation from the school year. The hotel is within walking distance of the beach, which made it very easy to get there. We were extremely impressed with the service at the hotel. Everyone from the manager to the maids is smiling, friendly, and ready to help. The animation was great, my daughter had a lot of fun. The food was varied and very very tasty. I leave photos we took of the spacious, bright, and clean room. We were left with very good emotions, despite the short stay, but we will visit again.

Stayed in June 2023

For another year we visit hotel Kavkaz. One of the cleanest and nicest hotels for us with extremely delicious food, very friendly staff, clean and nice pool, quiet and cool rooms. And last but not least this hotel is located on the first line, right next to the beach with preserved sand dunes in front of it. One of the few places in Bulgaria where you can see them! Highly recommended!

Stayed in June 2023

No private beach, even if the hotel states there is a beach No beverages between 10 and 11 am (all bars were closed) No place where to stay in the evening, the staff was rude The receptionists spoke only Bulgarian even if there were no bulgarian guests Pool bar was only until 6pm and only from 11am No hot water in the evening

The animation staff was excellent

Stayed in August 2022

Sometimes, during the afternoon and in the evening we didn't had hot water and the response was "there are many people showering in the same time, it will take a while, but wait". Maybe in the future you will manage to solve this issue. However, the receptionist and the entire personnel were very kind and responsive. Big like!

Awesome location, big rooms, good and diverse food, many activities to entertain the people - kudos to Martin and Luisa :) - close to the beach, nice people and very helpful, really almost nothing bad to say about! Big and free parking, 2 minutes walking from the hotel. For sure, we will be back next year!

Stayed in July 2022

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We liked the location, the cleanliness, the food, the staff, everything is top !

Stayed in July 2022

This was my third vacation in hotel Kavkaz and I'm looking forward for my next again in Kavkaz. The personal is young and friendly. The food is satisfying. The location is great, in the more peaceful part of Sunny Beach, with wild dunes, wide beach and a river. Definitely recommended

Stayed in July 2022

I am very satisfied with my stay at this hotel. The staff was helpful. There was plenty of fresh and cooked food. The room and common areas were very clean. I highly recommend this hotel.

Stayed in September 2021

The room, the restaurant and the pool are very clean. The room was also big and comfortable. Very quiet and with great location, close to the beach and not far from the Sunny Beach centre. The staff was very kind, young and attending. The food was delicious with a lot of different meals for every taste. I loved everything. For this price it is a great offer.

Stayed in September 2021