Front beach hotel clean rooms , nice and sandy beach, staff was very polite,

Stayed in August 2023

Front desk people attitude .

Hotel was very clean, food was good, pretty quiet place for family with kids.

Stayed in August 2023

No usable wireless internet connection, issue that was resolved only after 4 days of complains. No possibility to pay with card at the shops inside the resort, which is quite unacceptable.

Good overall breakfast, a lot of things to choose from, a lot of activities at the resort.

Stayed in August 2023

The location was amazing, breakfast, lunch and dinner very good

Stayed in August 2023

Too much chiken for lunch and dinner, The equipment at the toilets in the room must be changed. And the same from the toilets in the resort. The smell is very bad.

The staff was very good. The view is fantastic. The activities are diversified.

Stayed in August 2023

The whole resort is already a bit overused and outdated. Rooms, restaurants, bathrooms all can use some renovation. Plastic cups and straws should be halted. Also a bit annoying is that upon arrival you are presented with a sheet of rules, including that reserving a sunbed/umbrella with towels and personal belongings is forbidden. But noone cares and umbrellas at the front rows were covered with kids toys and other luggage even overnight. As usual in Bulgaria, the rules only apply to those who want to follow them.

Location is perfect, right next to the beach and a big pool. Restaurant is just in front of the elveator :) Food was pretty good with large variety of choices. The beach is quite nice with enough room for everyone and featuring football and volleyball playgrounds. And of course, the best of it all is the Entertainment crew and the non-stop fun events they are organizing. Especially the theater events. This is the thing that is holding the whole resort together.

Stayed in July 2023

The food and drinks were repetative and with bad quality. They don't meet the standards of a 4 star resort. We came last year as well and the quality of the food is definitely going down. Unfortunately, this is the reason we won't return.

View, beach, grounds, aqua park.

Stayed in July 2023

Too crowded.

The room was great, the food was good too.

Stayed in July 2023

The food - for someone with dietary requirements it was difficult to find food. What I didn't like the most is that even the vegetables which otherwise would be steamed or boiled were soaked in margarine, not butter, not oil, but MARGARINE!!! Also, the bar was next to our balcony and it was very noisy until late at night.

It was an excellent complex for families with many pools, activities, and entertainment organized for children. There was a lot to do with children, the hotel has its own beach, which is great.

Stayed in August 2022

If the stuff was a bit more accurate with opening and closing times, it would be a lot more better.

Close to the beach and easy access for children.

Stayed in August 2022

The rooms are a bit outdated. Also, the fact that the hotel is prefered by families takes its toll on the furniture, carpet, sofa.. The sofa was not confortable at all. We ended up sleeping together in the same double bed (we had an appartment with livingroom and a separate dormitory). The food and drinks were avarage. The food was diverse but nothing to sofisticated. I would rate the food as a 3-4* hotel. No wifi in the rooms..the safe box is extra-charge, 10 leva/day. The tv programes were all in bulgarian, except bbc world. We could not get a reservation to massage in the SPA. The receptionists sent us from reception to reception and there was no one at the SPA reception ..

The area was big and diverse. You can do different activities so it doesn't get boring if you have a longer stay (we stayed 8 nights). The beach and the pool in front of the hotel were large and had enough chairs to find one at every hour. Ofcourse, if you really want to stay in the front row, then you should get there early. It was nice to have access to the water park area and even to walk around the other hotels (it was like taking a stroll around a park). Also, at a 5 minutes walk you could find a wonderful wild beach, for those who prefer the intimacy. Sozopol has an old center very well preserved and we went there a couple of times, by car. The staff was nice and eager to solve every question/request. The view from the room was lovely (we had seaside view and we stayed on the second floor in duni marina, it was not too low). Initially, we were a bit afraid of the noise considering that our balcony was right above the terrace, but the windows kept the noises out.

Stayed in July 2022

Hotel. Old, smelling bed, ants in the beds.

Entertament, surroundings.

Stayed in July 2022

When having a beer you needed to queue at the bar. A self service beer tap would have been perfect. That would allow bartenders to provide a faster service for other drinks. The door separating the room for the suite that i had diddn't closed as the flooring covered the bottom part of the door, thus it was a little bit difficult for the kids to sleep while we were in the other room defeating the purpose of having 2 separate rooms...

The pools where factastic. Food was ok. Large offers of cocktails

Stayed in June 2022

On the day of departure, I noticed that my car rear tire on the less visible side was deflated. Another Romanian car had the same problem. I had checked the car every day and there were no problems until the day of departure. I found it suspicious and I called the police but I solve nothing. Maybe it was just a coincidence but I write this in just in case.

They moved me to Royal Palace because The Marina Beach wasn't open yet with no extra charge and they exceeded my expectations. I like the location, the rooms, beach and food. A quiet place for relaxation. Perfect for families with children. Nice AquaPark. The rooms were nice and clean. Wide and quiet area for walks. Friendly and nice staff. Good and very varied cocktails. Very nice outdoor terrace of the restaurant

Stayed in June 2022

I prefer a shower cabin to a bath tub. Also at times due to the large number of guests from all hotels it was difficult to find a free table for dinner.

The staff was very friendly and helpful with every question that I had. The beach is nice overall and the variety of food as well.

Stayed in September 2021

It is a bit dated for a 5 star rated facility but we would go again next year. The only surprise was no real shampoo - a 3 in 1 shampoo, body wash and conditioner was offered. We will plan accordingly next year!

Location is excellent and the food is very diverse and delicious. It was full but not crowded - lots of space etc. It is perfect for a family vacation and it was full of kids.

Stayed in August 2021

The meal was the same 80% for the whole days

Entertainment team

Stayed in August 2021

Bathroom smell was horrible even if it was cleaned daily, and we kept all drain holes covered, it really smelled like a public toillet. Quite/very crowded. Coffee poor, drinks selection quite limited and of relatively low quality. Few items of furniture or appliances were older and malfunctioned/needed repair. Both my younger son and myself had stomach /intestine problems, nor sure of it was a bacteria or a enterovirus. It went away with treatment in 2 days, the rest of the family was OK.

Great location, it is in fact a wider complex of several facilities. Sea water was superb, clean, warm and transparent rarely found on the Black Sea coast. Wonderful view from the room. Several pools available, also a small "aquapark" with water slides and stuff, all very clean and well maintained. Beach volley and football facilities, a couple of beach/pool bars, a gyros kiosk and a great evening bar/terrase with a view. The hotel made quite an effort to provide entertainment activities during the day and evening, including beach parties and camp fire. No Brits at all, a few Germans and Belgians, several Romanians and Russians but mostly Bulgarian turists. Food was OK-ish, nothing memorable and repetitive. Rooms were properly cleaned every day. Staff was warm and willing to help, knowledge of English was generally modest, but some of them spoke Romanian or German so in general you could get by. Sozopol old town nearby is a pitoresque jewel, a very nice little place to visit and enjoy a decent coffee, ice-cream or a lunch with fresh fish when tired of all-inclusive food.

Stayed in July 2021

During the afternoon we lacked the availability of fruit or ice cream, which were only available for lunch and dinner.

Pleasant accommodation with a great beach, delicious food.

Stayed in July 2021

Hotel is old. No WiFi in the rooms. Only in the lobby. For 5 star hotel this is absurd. Restaurant personnel was completely lost. Very un helpful. They look like upset at all times. If you ask something it was like pushing them to work. Food was alot, but not the best in quality.

Top location. Close to the beach. Nice sand and clear sea water. Housekeeping was amazing. Doing their best every day! Lady who cleaned our room was very nice. Thank you!

Stayed in June 2021

The overall cleanliness of the rooms was satisfactory, though towels need replacement as they are very worn out for a 5 star hotel. The restaurant was not cleaned properly, bad smell when you enter the main area. Compared to previous year the quality of food and drinks was much lower. Cutlery needs replacement. The service in main restaurant was practically missing. Clean up of used dishes was done in front of the clients in open dirty dins. Very high price for service offered.

We visited Duni for third year due to its location, outdoor facilities, amazing beach and large green area.

Stayed in August 2023

Everything else. Paid price of 2 people whilst single traveler, even ladies in reception were surprised, raised it to managers and I supposed to get refund and didn't. Room was not once cleaned nor hoovered (carpets in the room), smell coming from pipes in the bathroom. Upsetting Really.

Pool size is amazing!

Stayed in August 2022

Very poor receptionists service.

Breakfast excellent.Good location.

Stayed in August 2022

n/a

everything

Stayed in July 2022