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Reviews of Asteria Family Sunny Beach - Ultra All Inclusive 4 stars

Sunny Beach, 8240 Sunny Beach, Bulgaria

#24 of 173 hotels in Sunny Beach

Guests' Choice

Review score

Based on 91 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 19 September 2023

    10
    We are glad we spent a week in Asteria Family Hotel
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Very nice hotel. Good location.

    Stayed in August 2023

  • Reviewed: 19 September 2023

    10
    A good place for vacation
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The sun beds from the beach are not very comfortable without a mattress. It would be better to be the same model with the sun beds from the pool

    The hotel is very clean, with a pool for adults and a smaller one for kids. The room was spacious, comfortable and also very clean. The food in the restaurant is not extremely various but is very very tasty and the sweets are amazingly delicious. The drinks are also good. In the night there is a program animation for kids and after that there is a show for all the family with different themes. The staff is very kind and open to help if the case.

    Stayed in August 2023

  • Reviewed: 9 September 2023

    10
    Asteria Family Resort brilliantly combines relaxation, fun, and top-tier service, making it a memora
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights

    Absolutely nothing to object. For us it is a 10 out of 10.

    Asteria Family Resort was our ideal getaway. From our arrival, we were impressed by the resort. Dining here was a treat; every meal was both diverse and delicious, catering to all tastes - and our children are picky eaters. The amenities, especially the pools and engaging kids' club, were top-notch. But the heart of our stay was the staff – their dedication made our experience truly special. The resort's commitment to sustainability also stood out, making our stay feel responsible and enriching. In a nutshell, Asteria offers a perfect blend of relaxation, fun, and exceptional service. We can't wait to return.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Kiril & Team! Best holiday ever!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    There is nothing we didn't like.

    What a great experience, what a great hotel. We love it and enjoy it every minute we spend there. Staff were amazing, helpful and you can tell they are so happy to help you and make your stay unforgettable. Special thanks to Mr. Kiril Petkov who become my Bulgarian brother! Kiril, you and your team are the reason for me and my family to come back again. See you next year!!! We are highly recommending this hotel, you will not regret.

    Stayed in July 2023

  • Reviewed: 7 September 2023

    9.0
    Great stay at Asteria
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The odour in the room was disturbing, had to leave ac on so you don't feel it. .

    Room was big and had a minibar as well. The staff was great, especially Dimitar. facilities were great, beach bar, snack bar, pool. The food was varied and different every night

    Stayed in August 2023

  • Reviewed: 2 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Very nice and friendly staff 24h bar called the "Living room" with local and imported alcohol bevarages Variety of foods, every night different theme for dinner Beatiful garden with a pool and there was a pool for the children as well, big advantage for us that the pool was closed from the street The animation team was very great, they always scheduled programs for children and adults too ( darts, beerpong, water aerobic, zumba etc) Private beach about 100m to the hotel with a beach bar Great location, the famous Flower Street is about 50 meters from the hotel We had a wonderful time in this hotel, if you are looking for a great all inclusive hotel in Sunny Beach you found it.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    9.0
    Nice experience
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Balcony
    • Stayed 5 nights

    - Only a tiny part of the personnel speaks English - There was a struggle to find a table for six (or eight) most of the times - Most of the juices were ”average”, ”light” tasting - The parking lots are away from the main entrance but they adjusted to this and tried to find a solution

    + Awesome customer care, daily news on WhatsApp + Daily activities for kids, sports, and artistic moments at dawn + Clean outside pools + Large room + Enough towels, color-coded + Large variety of food every day, even for not-too-picky vegetarians + Paid, guarded parking + Beach bar, Snack bar, 24/7 bar

    Stayed in August 2023

  • Reviewed: 23 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The position of the location.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The staff was great. I liked the food and drinks. The room was very big. We were near the center of the city, an amusement park and a lot of restaurants and shops. Close to the beach. There was a beach bar from the resort. The beach was verry clean.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    In building A the music is very loud from the club.

    Rooms were very big and food was excellent. Maksim and Liz helped us every time.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights

    Everything was great...

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Great value for the price
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Big price for parcking and can't be paid with card if you don't get a spot at the hotel The pool and sunbeds are not enough for the hotel capacity You don't have mattress for the beach sunbeds

    Food was good, variate and fresh Clean rooms and restaurant/bar Friendly and helpful staff The 24h open bar is a big plus

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    good ratio price vs service
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    - other people besides front desk will barely speak english - few places and activities for kids - food was in general without taste, but ok. the bread is stone hard - drinks are bulgarian brands. just some of them you ll know, but the quality of alcohol is poor - the bar from the beach has only beer, water, juice, coffee

    + staff is super friendly and the guys from front desk will resolve any problem + clean rooms + BIG rooms (with AC) + good wifi + own beach + good breakfast

    Stayed in August 2023

  • Reviewed: 6 August 2023

    10
    Great hotel for the value.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Excellent location. The stuff was very friendly and kind. The food was very delicious. The best thing was that we had reserved double room, but they upgraded us to an apartment. We really enjoyed our stay. Special thanks to Vesi Ivanova.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The furniture needs repair. We were in Block B with seaview, it was too noisy every night.

    Staff, food and service were great. We came 2 hours earlier but they did not have problem with our check in and the rooms were prepared. Sea is 3 minutes away. Everything was perfect. I recommend.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    10
    Very good!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Not a minus, but can be improved: Meat based dishes - would be nice more types Beach Bar - also can be a little improved, here the staff not very nice, very limited choice of drinks and no ice Beach sun-longes - some small mattresses would be of great help

    General - very good Food - tasty Rooms - spacious and clean Staff - helpful and smiley Animation - great for kids and adults Location - great Beach - very close

    Stayed in July 2023

  • Reviewed: 24 July 2023

    10
    We loved it.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    We loved spending time at the hotel. The staff were very helpful and friendly. The children had fun in their activities.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Slight noise at night from nearby nightclubs.

    Extremely friendly and helpful staff always smiling. Clean rooms and great food! Great location in the very center of Sunny Beach.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Everything was just perfect. On arrival we felt really welcomed.All the staff, especially Liz at the reception were very helpful throughout our stay. I would definitely recommend this hotel.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No free parking. The nearby parking charge is 12usd/day

    Kids animation, stuff and service, food

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    I have to say as I have been here also in 2022, now, in 2023, the food quality and diversity is not as great as the year before. In 2022 the food was amazing, now it was just good, maybe the hotel can be a little more careful about this aspect. In the sweets are, everyday were the same cakes maybe the whipped cream was a different color :)

    Very clean, the staff was great. The animation team is very nice. The food was very good

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Amazing stay, loveliest staff, great place!
    • Business trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 5 nights

    Everything was perfect!

    - staff is very friendly and helpful, they go above and beyond to accommodate you! - spacious rooms, cleaned daily - delicious food, with great variety - lovely pool area & green spaces all around - private beach was a huge bonus! - activities in the evenings

    Stayed in June 2023

  • Reviewed: 21 June 2023

    10
    amazing hotel, food, service, location. highly recommendend
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    nothing

    The hotel exceed my expectations. I ve been there 4 days with my kids The food (all meals) was the best food I ever witnessed in a hotel. Both the variety of choices and the quality. Amazing. the sincerity of the whole hotel stuff (restaurants, bars, cleaning, reception) was amazing. Everybody was so kind and friendly and helpful. Amazing the room was very big and clean, cleaning every day the bars – great also, and not to forget very good quality of drinks- foreign well known alcohol brands Wifi – very good Swimmingpools – clean and nice Location – about 5 minutes walk to the beach where the hotel beachchairs were provided free. Also a small but good enough beach bar for hotel guests. Hotel is located in heart of Sunny Beach (approx. 2 min from main street) but it is not noisy Our flight back was scheduled at late evening and we were allowed to stay in the hotel the whole day till evening free of charge. That was extremely kind of the hotel There are also animations for children every evening all in all - very good

    Stayed in June 2023

  • Reviewed: 17 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    A shower curtain would be good and I missed hand soap, but these are just tiny little inconveniences.

    The staff is great, they are really friendly and they have great hospitality. They communicated with us throughout the whole stay to ensure we had the best time. The food is excellent. The hotel is full of activities. We really enjoyed ourselves.

    Stayed in June 2023

Showing 1 – 25

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