The bedroom was large and clean but lacked tea/coffee making facilities and the bed, although huge and comfortable, had sheets and duvet that were too small, a super king bed with king size linen and only one pillow each. Friday to Sunday there were weddings each evening so the restaurant wasn’t available and the guests mingled near the pool.

Great location for exploring the area around the port, sea gardens and close to the bus station. Just a short walk to some great restaurants. Superb pool. Attentive polite staff. Excellent breakfast.

Stayed in June 2024

There is no coffee/tea at the room which is a standard option for most of the hotels. For a 5 star hotel that is very annoying. Also there is no hand shower at the bathroom.

The outdoor pool and garden are amazing, great sea view! The food from the room service menu was also great and the price was totally normal. The SPA is also very nice with a quite big pool and the massage was more than good!

Stayed in May 2024

Perfect location near the sea, amazing spa, very friendly staff and fine, clean rooms.

Stayed in April 2024

The magnetic card makes you feel stupid and clumsy. Changed few times, did not work for the electricity! The support staf in the SPA and adjacent restaurant was disapointment

The hotel, the hotel staff, SPA, location, breakfast

Stayed in May 2024

Very slow check-in and check-out, they didn’t want to give me an invoice because I prepayed on Booking. After several complains to booking the hotel finally sent me the invoice.

Spacious rooms, the view if your apartment is on the sea side. Very nice SPA.

Stayed in April 2024

all of it,location great

really nice place

Stayed in November 2023

nothing

all

Stayed in November 2023

Was really very nice stay in this hotel. Good breakfast, spacious room with beautiful sea view, friendly and helpful staff.

Stayed in October 2023

Airconditioning not working, mattresses poor, mold around bath,and shower hose broken.

Location and restaurants, gym, spa , breakfast all great. Windows in the room that can be opened for fresh air

Stayed in October 2023

Very nice SPA center in Hotel. Personal is so helpfull in any question. Lovely swiming pool. Near located private beach part. Best recommendations!!!

Stayed in September 2023

They could give extra few minutes when closing the breakfast buffet. They could add free complimentary water to the room as this is 5 star hotel. Gym is not free as declared on the website. They asked for 10bgn for one entry

Large room. Nice balcony to the beach. Good pool and private beach

Stayed in September 2023

Showerhead is fixed. Not enough power plugs

Room size. Location. Comfort.

Stayed in September 2023

Not enough towels in the room

Good facility, great staff

Stayed in August 2023

The breakfast was not according to the grandeur of the hotel. The price of the room is too high compared to the received benefits.

The hotel is very nice. High quality for everything, furniture, lobby, pool, spa.

Stayed in August 2023

Everything!

Stayed in August 2023

I liked everything.

Absolutely stunning location, great pool area, right next to the beach. Amazing building, large rooms and just a fabulous hotel. Staff went above and beyond to be welcoming and hospitable. I loved my stay and will come back again very soon.

Stayed in August 2023

The room size.

Very nice nice and helpful staff.

Stayed in August 2023

Almost everything was perfect, but the restaurant doesn't match their pricing. So please increase quality or decrease prices. Food was OK but not great. I'd give 6/10 points

Good location, great hotel, nice people, you can feel comfortable and safe

Stayed in July 2023

This was my first vacation trip to Bulgaria. It was a very pleasant surprise from every aspect. Definitely would go back.

Stayed in August 2023

Not applicable

Everything

Stayed in August 2023

Overpriced. Parking is paid separately. Breakfast can be improved. . Bathrooms need renovation. Towels are miserable - I would have replaced them all immediately! No water in the room not to mention any compliments whatsoever . Not a 5* management attitude.

The best location with wonderful pool area and great facilities. Staff was brilliant, breakfast was good but nothing special for 5* hotel. Food at the restaurant was outstanding. Easy access to the beach and dedicated beach area for hotel guests. Rooms are very big and bed& pillows are comfortable.

Stayed in August 2023

Nothing

Beautiful property, really luxurious and set in a stunning location. The food, the views, the staff and everything about the property is fabulous.

Stayed in August 2023

the location of the breakfast could be changed - right now outside it gets very hot in the morning, so it gets frustrating if you want to eat outside. Maybe move it to where the bar is right now.

Big rooms, comfortable bed, good breakfast, 2 min to the beach, private beach.

Stayed in August 2023

Personnel at the hotel - not supportive at all, all of them look at guests as we aren't welcomed at all, not greetings even if we bumped into each other. On the other hand, room cleaner unnaturally "friendly", was begging for tips. It negatively influence overall stay. We asked for a quiet room, but there were parties every night during our stay with very loud music until 23.00. Minor things - elevators are super slow, no pool service - need to search for personnel to order something. No kettle in the room. Bottled water in minibar is 10 times more expensive then in the city.

Overall hotel impression is very good: location is perfect, common premises look beautiful, breakfast is fine, swimming pool is well maintained and very warm. Beach is in 2 minutes walk, with hotel's free sunbeds and umbrellas. The most comfortable room I have ever stayed: big, clean, noise isolated, comfortable bed, perfect quality air-conditioning. And definitely the beautiful view from the window! Gym is very well equipped, but it is for extra money. SPA is the best I have visited (treatment for extra pay)!!!

Stayed in July 2023