ул. Юндолска 2-ри километър, 4600 Velingrad, Bulgaria
#16 of 36 hotels in Velingrad
Guests' ChoiceBased on 19 hotel reviews
8.7Cleanliness
8.6
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.9
Value for money
8.5
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Showing 1 – 19
Reviewed: 23 September 2023
Corey
AustraliaThe cleanliness of one of the 4 rooms bathrooms. One of the rooms we book the bathroom was covered in mould.
Good value for money
Stayed in September 2023
Reviewed: 4 August 2023
Alexandar
BulgariaWell. Gigantic bathroom, cheapest fittings. The boiler is all in your face. No place to leave your stuff (in a BIG room!) Shower cabin is of the smallest type, tucked in the corner. Drain was a bit smelly. Expensive furniture, but the smallest, cheapest TVs? Put in strange places, so that they are hard to see (esp the one in bedroom). Mini-fridge dirty and warm. Big kitchen, etc, but no utensils besides plates and forks. Should I bring pans from home, to make a breakfast? So yeah. It is strange. It was built good, but everything stopped there, with the building. Totally not worth the top-price they are asking for.
The place itself - the buildings, the location, the idea is top notch. Pool is very nice, with mineral water, and was clean. One can see that a ton of money was spent in to build the houses, and on some of the furniture. But the details are lacking. Its like, the money dried out - you get a gigantic bathroom, but the cheapest fittings!? The view and the location are nice - just outside town, perfect for small walks or bike trips, there is no noise or tourist traffic. Food in the restaurant was delicious. Pool is nice.
Stayed in July 2023
Reviewed: 28 July 2023
Ralitsa
BulgariaI think the only thing i found a little annoying was the pipe noise that came from time to time .
We went to the reception the moment we arrived, the woman there was very nice and lucky for us our room was already ready. She showed us around the hotel, told us about breakfast hours , then escorted us to the room. The rooms are exactly as they are in the pictures! Everything was neat and clean , pillows were a little uncomfortable, but there was a second (different) set in the cabinet ! The pool is a little small, but the fact that you can go there no matter the time kind of compensates for the size, night swims are amazing. The breakfast is in the restaurant next to the hotel, you get a menu and have to choose from 5/ 6 different foods, and the food is amazing ,everyone there was also very nice and kind ( the prices are also pretty good ) . Overall, we really enjoyed our stay,definitely will visit again ,and definitely recommend!
Stayed in July 2023
Reviewed: 6 June 2023
Radosveta
BulgariaThe room we did choose was a bit small
Very polite and friendly staff. The facility is new and well integrated with the nature around. Just above the forest, very well decorated facility with stones and wood. Delicious food as well.
Stayed in May 2023
Reviewed: 3 August 2023
Bruce
Bulgariathe room could do with a kettle and a fridge,our shower door was broken
the breakfast was typical bulgarian,not much choice,tried to charge me for another coffee.the pool area was nice if a little small.only had 12 sun beds
Stayed in August 2023
Reviewed: 16 July 2023
Toni-teodora
BulgariaNot as advertised! So many positive reviews and nice looking photos - the reality is quite different and disappointing. Starting with the staff who were inattentive and at times even somewhat rude - we had to look for the receptionist both at check in and out because she was not there and we had to go back and forth in the heat because of her, also the person working in the restaurant was snappy when asked simple questions like 'can we have a menu, please?'. The room was also absolutely not okay - much smaller than expected, dark - wouldn't be able to read a book in it even during the day with all lights on, stuffy - no space or air to breathe, and kind of run down when you look at details - spider webs on the lights for example, musty bathroom etc. Also there was no air conditioning or even a fan - it was +30° during the day and practically unbearable at night even with the window open, and there's no mini fridge to put cold water in. Probably because apart from the lack of space there was also only ONE electric socket available in the room (provided the night light was unplugged)(and one in the bathroom) which is quite inconvenient. The pool was not very clean either - bugs in the water, and some yellowing on the tiles around the edge. The jacuzzi wasn't working. There weren't enough lounge chairs or umbrellas for all guests and it was not much of a relaxing place all in all. Finally, the breakfast - you get a choice of 5 things and can opt for coffee or tea - no water, no fresh fruit or anything particularly healthy/filling. The portions were lacking and while what my partner had (2 pieces of toasted bread with minced meat and cheese) at least looked and tasted okay, my "continental" breakfast came with soggy lukewarm bread (which I had to ask to be changed & actually toasted as advertised in the menu) and some cold, ham-like product that was covered in the sticky film old meat has.
That we only booked one night! Will not have stayed longer and will NOT visit again!
Stayed in July 2023
Reviewed: 16 June 2023
Manolova
United StatesThe property is very old and even do the owner’s are new they didn’t change anything from the old owners. Sheet’s and towels are old and dirty, and everything looks dirty. The pool was OK but the jacuzzi wasn’t working. The food was bad, only the staff was very nice.
The staff is very friendly
Stayed in June 2023
Reviewed: 25 September 2023
Toni
BulgariaThere are no comments available for this review
Stayed in September 2023
Reviewed: 10 September 2023
Miroslav
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 31 August 2023
Яница
BulgariaThere are no comments available for this review
Stayed in August 2023
Reviewed: 12 July 2023
Ariana
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 7 July 2023
Ivaylo
CanadaThere are no comments available for this review
Stayed in July 2023
Reviewed: 29 June 2023
Aleksandra
BulgariaThere are no comments available for this review
Stayed in June 2023
Reviewed: 26 June 2023
Zaharidova
BulgariaThere are no comments available for this review
Stayed in June 2023
Reviewed: 18 June 2023
Plamen
BulgariaThere are no comments available for this review
Stayed in June 2023
Reviewed: 31 May 2023
Olivera
North MacedoniaThere are no comments available for this review
Stayed in May 2023
Reviewed: 29 May 2023
Valentin
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 5 June 2023
David
United KingdomThere are no comments available for this review
Stayed in June 2023
Showing 1 – 19
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