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Reviews of Shiroka Laka Hotel 4 stars

Chukata 1, 4710 Shiroka Lŭka, Bulgaria

#2 of 6 hotels in Shiroka Lŭka

Guests' Choice

Review score

Based on 110 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with Mountain view (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Location is beautiful, staff are some of the most welcoming and helpful people I have encountered in a hotel and nothing was too much trouble.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    10
    Luxury and relaxing
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite with Mountain view (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Dinner wasn't the best. We ordered a pizza and it tasted like a frozen one that was heated.

    The staff were very helpful in helping with information about the town and transport. The room was very comfortable and big. With plenty of room to sit and read or relax. The shower is spacious and packed with everything we needed. Breakfast was generous and tasty.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Beautiful location with traditional buildings in the mountains
    • Leisure trip
    • Group
    • Deluxe King Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The spa area is very tired and there was a musty smell everywhere. The reception had no tourist information at all. The area is meant to be great for walkers and they had no maps or any advice. The tourist office didn’t speak English so they were no help unfortunately.

    The king room we had was huge and very clean with amazing views. The hotel is very well located, though hard to find by taxi. The reception team and the restaurant staff, especially Alex, were lovely.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Perfect quiet retreat
    • Leisure trip
    • Group
    • Deluxe King Room Without Balcony and Street View
    • Stayed 1 night

    It was a little confusing how to get to the hotel

    Breakfast was excellent with a view of the town. The Spa was really fun!

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Excellent staff

    Stayed in May 2024

  • Reviewed: 19 April 2024

    9.0
    Everyone was super nice and the room was great! The location is excellent for visiting the region and the town is very c
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The jacuzzi wasn’t very hot

    The staff was very friendly and attentive. The room exceeded our expectations

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room Without Balcony and Street View
    • Stayed 2 nights
    • Submitted via mobile

    We had some issues with the connectivity with the wifi.

    The staff and the food were great. The room was very cozy and we managed to relaxed fully during our stay.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Beautiful hotel with great rooms, food, and staff.
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 4 nights

    Breakfast should start at 7.30, not 8.00 as that is too late for early skiers. The jacuzzi should be much warmer as it is not relaxing when it is almost cold. Apart from those minor details everything was great.

    Excellent location for walking or skiing.

    Stayed in February 2024

  • Reviewed: 30 December 2023

    9.0
    Terrific hotel, with a great restaurant in a beautiful village.
    • Leisure trip
    • Couple
    • Deluxe King Room Without Balcony and Street View
    • Stayed 2 nights

    The staff at the hotel were all excellent - from reception to the restaurant, The high quality of the staff made the hotel very momorable. Our room was very nice, overlooking the mountain. The restaurant is excellent as well.

    Stayed in December 2023

  • Reviewed: 27 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room Without Balcony and Street View
    • Stayed 1 night
    • Submitted via mobile

    Everything as usual was superb, food, location, and the rooms are exceptional and awesome views of village

    Stayed in October 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room Without Balcony and Street View
    • Stayed 1 night

    We didn't have any complaints staying here.

    Wonderful experience here. The room size was large and the facilities were very modern. During our stay here it began raining and we did not want to leave the hotel so we decided to try the hotel restaurant and it was great. They also have access to a small lounge type bar and gym.

    Stayed in August 2023

  • Reviewed: 6 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room Without Balcony and Street View
    • Stayed 1 night
    • Submitted via mobile

    No air CV onditioner

    Nice place

    Stayed in September 2023

  • Reviewed: 30 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was almost empty so it felt a bit weird. The spa is not great. The breakfast was OK but do not expect something incredible.

    We liked the location, the staff was very friendly and the rooms were comfortable and extremely clean

    Stayed in July 2023

  • Reviewed: 21 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with Mountain view (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Excellent breakfast. Helpful staff. Amazing location. Lovely bathroom.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Without Balcony and Street View
    • Stayed 2 nights
    • Submitted via mobile

    The staff is very friendly and the hotel very clean. Superb view from the restaurant terrace especially at breakfast time. The food is also excellent. Good fitness centre and very nice spa. The location is very close to the centre and offers lovely views. Nothing to say apart that it was a perfect stay. Very peace and quiet. I will stay there again as soon as I can!

    Stayed in May 2023

  • Reviewed: 27 March 2023

    10
    Amazing hotel
    • Leisure trip
    • Family with young children
    • Deluxe King Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    This is a really good hotel. Very nice and helpful staff. We had a spacious and comfortable room, with a big comfortable bed, large bathroom, nice view, everything was very clean. Breakfast was really good. Overall the restaurant is very good.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    10
    Highly recommend and would visit again :)
    • Leisure trip
    • Couple
    • Deluxe King Room Without Balcony and Street View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Very clean hotel, spacious rooms and extremely friendly and hospitable staff. The breakfast was very delicious.

    Stayed in March 2023

  • Reviewed: 10 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite with Mountain view (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The Hotel is amazing - cozy, clean, with picturesque views, the staff is very friendly and helpful. The restaurant offers great local food! Would highly recommend it!

    Stayed in January 2023

  • Reviewed: 23 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room Without Balcony and Street View
    • Stayed 1 night
    • Submitted via mobile

    The steam room in the spa was not working.

    The room was clean and comfortable. The food in the restaurant were very delicious. The staff were friendly.

    Stayed in November 2022

  • Reviewed: 30 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The wifi signal was not very strong and the parking area could be a little bit bigger.

    The facilities and the rooms were very clean, the staff was speaking English and it had very good spa facilities. Breakfast options were excellent!!

    Stayed in October 2022

  • Reviewed: 10 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room Without Balcony and Street View
    • Stayed 2 nights

    Only slightly the mattress of the bed. It was a bit too firm. The restaurant is good even though I understand is kind of sub-let to another firm. Do be careful some of the things they prepare are not really good. I can recommend their bread and chicken soup and very much not recommend their "Italian" chicken bites

    The whole building is very well renovated. Room was very big and all felt of good quality and felt upscale. The bed was king size.

    Stayed in October 2022

  • Reviewed: 12 September 2022

    10
    Great weekend
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We loved it.

    Hotel was fantastic. Staff was very professional and helpful. Food was excellent.

    Stayed in September 2022

  • Reviewed: 28 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Issues with the wifi which we didn't really need that much but some people might need. The mattresses are a bit soft and and not completely even, so that's something which might need an upgrade.

    Spacious and very clean rooms! The rooms were also kept very tidy during our stay. The breakfast is rich even though it's a breakfast set. I would make the breakfast drinks unlimited, for a better experience.

    Stayed in August 2022

  • Reviewed: 21 August 2022

    8.0
    Value for money
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The wifi does not work in the rooms

    The location was good the rooms are big the breakfast was on balkony with view there is parking near the hotel

    Stayed in August 2022

Showing 1 – 25

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