Chukata 1, 4710 Shiroka Lŭka, Bulgaria
#2 of 6 hotels in Shiroka Lŭka
Guests' ChoiceBased on 110 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
9.2
Free WiFi
8.8
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End of dialog contentReviewed: 21 May 2024
Ian
United KingdomLocation is beautiful, staff are some of the most welcoming and helpful people I have encountered in a hotel and nothing was too much trouble.
Stayed in April 2024
Reviewed: 19 May 2024
David
PortugalDinner wasn't the best. We ordered a pizza and it tasted like a frozen one that was heated.
The staff were very helpful in helping with information about the town and transport. The room was very comfortable and big. With plenty of room to sit and read or relax. The shower is spacious and packed with everything we needed. Breakfast was generous and tasty.
Stayed in May 2024
Reviewed: 10 May 2024
Mandy
United KingdomThe spa area is very tired and there was a musty smell everywhere. The reception had no tourist information at all. The area is meant to be great for walkers and they had no maps or any advice. The tourist office didn’t speak English so they were no help unfortunately.
The king room we had was huge and very clean with amazing views. The hotel is very well located, though hard to find by taxi. The reception team and the restaurant staff, especially Alex, were lovely.
Stayed in May 2024
Reviewed: 7 May 2024
Christina
United StatesIt was a little confusing how to get to the hotel
Breakfast was excellent with a view of the town. The Spa was really fun!
Stayed in April 2024
Reviewed: 2 May 2024
Mark
United KingdomExcellent staff
Stayed in May 2024
Reviewed: 19 April 2024
Barry
FranceThe jacuzzi wasn’t very hot
The staff was very friendly and attentive. The room exceeded our expectations
Stayed in April 2024
Reviewed: 27 March 2024
Yana
DenmarkWe had some issues with the connectivity with the wifi.
The staff and the food were great. The room was very cozy and we managed to relaxed fully during our stay.
Stayed in March 2024
Reviewed: 25 February 2024
Daniel
FranceBreakfast should start at 7.30, not 8.00 as that is too late for early skiers. The jacuzzi should be much warmer as it is not relaxing when it is almost cold. Apart from those minor details everything was great.
Excellent location for walking or skiing.
Stayed in February 2024
Reviewed: 30 December 2023
Keith
BulgariaThe staff at the hotel were all excellent - from reception to the restaurant, The high quality of the staff made the hotel very momorable. Our room was very nice, overlooking the mountain. The restaurant is excellent as well.
Stayed in December 2023
Reviewed: 27 October 2023
Benjamin
United KingdomEverything as usual was superb, food, location, and the rooms are exceptional and awesome views of village
Stayed in October 2023
Reviewed: 17 September 2023
Edward
United StatesWe didn't have any complaints staying here.
Wonderful experience here. The room size was large and the facilities were very modern. During our stay here it began raining and we did not want to leave the hotel so we decided to try the hotel restaurant and it was great. They also have access to a small lounge type bar and gym.
Stayed in August 2023
Reviewed: 6 September 2023
Dafna
IsraelNo air CV onditioner
Nice place
Stayed in September 2023
Reviewed: 30 July 2023
Geraldine
BulgariaThe hotel was almost empty so it felt a bit weird. The spa is not great. The breakfast was OK but do not expect something incredible.
We liked the location, the staff was very friendly and the rooms were comfortable and extremely clean
Stayed in July 2023
Reviewed: 21 May 2023
Kirsty
United KingdomExcellent breakfast. Helpful staff. Amazing location. Lovely bathroom.
Stayed in May 2023
Reviewed: 14 May 2023
Annabelle
AustraliaThe staff is very friendly and the hotel very clean. Superb view from the restaurant terrace especially at breakfast time. The food is also excellent. Good fitness centre and very nice spa. The location is very close to the centre and offers lovely views. Nothing to say apart that it was a perfect stay. Very peace and quiet. I will stay there again as soon as I can!
Stayed in May 2023
Reviewed: 27 March 2023
Olga
UkraineThis is a really good hotel. Very nice and helpful staff. We had a spacious and comfortable room, with a big comfortable bed, large bathroom, nice view, everything was very clean. Breakfast was really good. Overall the restaurant is very good.
Stayed in March 2023
Reviewed: 26 March 2023
Victoria
BulgariaN/A
Very clean hotel, spacious rooms and extremely friendly and hospitable staff. The breakfast was very delicious.
Stayed in March 2023
Reviewed: 10 January 2023
Vessela
BulgariaThe Hotel is amazing - cozy, clean, with picturesque views, the staff is very friendly and helpful. The restaurant offers great local food! Would highly recommend it!
Stayed in January 2023
Reviewed: 23 November 2022
Teodor
United KingdomThe steam room in the spa was not working.
The room was clean and comfortable. The food in the restaurant were very delicious. The staff were friendly.
Stayed in November 2022
Reviewed: 30 October 2022
Nikos
GreeceThe wifi signal was not very strong and the parking area could be a little bit bigger.
The facilities and the rooms were very clean, the staff was speaking English and it had very good spa facilities. Breakfast options were excellent!!
Stayed in October 2022
Reviewed: 10 October 2022
Atanas
BulgariaOnly slightly the mattress of the bed. It was a bit too firm. The restaurant is good even though I understand is kind of sub-let to another firm. Do be careful some of the things they prepare are not really good. I can recommend their bread and chicken soup and very much not recommend their "Italian" chicken bites
The whole building is very well renovated. Room was very big and all felt of good quality and felt upscale. The bed was king size.
Stayed in October 2022
Reviewed: 12 September 2022
Tanyahorrocks
United KingdomWe loved it.
Hotel was fantastic. Staff was very professional and helpful. Food was excellent.
Stayed in September 2022
Reviewed: 28 August 2022
Vassil
PolandIssues with the wifi which we didn't really need that much but some people might need. The mattresses are a bit soft and and not completely even, so that's something which might need an upgrade.
Spacious and very clean rooms! The rooms were also kept very tidy during our stay. The breakfast is rich even though it's a breakfast set. I would make the breakfast drinks unlimited, for a better experience.
Stayed in August 2022
Reviewed: 21 August 2022
Amir
IsraelThe wifi does not work in the rooms
The location was good the rooms are big the breakfast was on balkony with view there is parking near the hotel
Stayed in August 2022
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