Lovely place clean and tidy. The rooms are very nice and cosy. The staff was friendly and helpful. You can enjoy the sea view walking in beautiful gardens.

Stayed in September 2023

we booked a diner, next time we will take ala carte

The location, the terrace with a view to the sea, the proximity to the nature, the transport to the beach , the format - close complex, but comfortable and cozy

Stayed in August 2023

The cleaning staff was really invasive, they just entered in the room a couple times, unlocking with their card, the knocked, but waited like 5 seconds and entered, one time they entered without knocking and they started to came at 9 o’clock in the morning which for me was too much, because I was on holiday and wanted to relax. The king size bed was two twin bed next to each other and was really uncomfortable to sleep together with my boyfriend.

It was clean, the food in the restaurant was really good.

Stayed in September 2023

The leak in bathroom from the cabin at the time you get the showert

Breakfast is very good

Stayed in August 2023

Location, nature, tranquility

Gorgeous location but the rooms are in need of update

Stayed in July 2023

The hotel does not communicate via email. We had an 11 month old baby with us and there is a cot in the room on request as there are a limited number of them. We wrote three emails requesting through booking.com and two emails through the email on the hotel's official website, but never received a reply. This is important to know when traveling by plane. So we took the cot with us. In the end, the crib was in the hallway and we could have taken it to our room, so taking ours was unnecessary. Drinks were offered at dinner but there was no drinks menu so we didn't know the range or price.

This is the fourth time I have stayed at the hotel. The place is amazing, in my opinion the most beautiful in all of Bulgaria. Two sandy beaches with a bar. The one closer to the hotel has great service, nice and experienced staff. The pools are clean and the garden is beautiful and well maintained around the whole complex. The food offer is sufficient and very tasty. Thank you for everything, we were satisfied and recommend ...

Stayed in July 2023

Haven’t found a fitness room. No entertainment. No beach bar at the beach near the hotel, so if you would like to eat or drink you have to organize it beforehand.

Breakfast and dinners are good. The only missing things - seafood. Swimming pools are always available, there is a special one with great view, it’s cool.

Stayed in June 2023

It was a fantastic time spended with family!

Stayed in June 2023

Couldn't work out how to use the safe in the room and no instructions, and only options for food are to drive/taxi into nearest town or eat in hotel restaurant. Food in the restaurant was really nice, but if staying for more than a few days you might want more variety.

Choice of 2 beautiful beaches, each with sun loungers and a bar. Room was spacious and clean. Large complex with a small shop onsite, breakfast was varied and tasty.

Stayed in September 2022

everything was so beautiful except cleaning. there's a mini market but it sells everything very expensive, I recommend going in general to go with a very nice view of the beach great breakfast, excellent personall very good people

everything was so beautiful except cleaning. there's a mini market but it sells everything very expensive, I recommend going in general to go with a very nice view of the beach great breakfast, excellent personall very good people

Stayed in August 2022

The bathroom organization - too much water to dry after a shower.

I mostly liked the silence of private beach, only the sound of the waves bothered us.

Stayed in August 2022

the apartment is not cleaned for arrival, the bathroom is in the sand, the bed in the bedroom is hard

Great location, great apartment, super views, beach, swimming pools, parking, shop

Stayed in June 2022

There is every day room cleaning but it was not as it should be in 5* hotel.

Hotel rooms are renovated, tasty food, nice stuff.

Stayed in June 2022

It is heaven on earth. Place to relax, unwind and be amongst purest nature at its best. For young families, romantic couples, mature travellers, it has something for everyone. Everyone from reception, restaurant workers to cleaners are top professionals and make you so welcome. Excellent facilities, the highest standards in everything, modern, fabulous rooms with the most comfortable mattresses, delicious food and of course the most amazing nature around you. Thank you all so much, I missing it already and hoping to come again

Stayed in July 2022

The resort was not fully finished so there was noise and traffic from the ongoing construction of some areas. There was no fridge but the staff brought some old fridge in the room, when asked.

Helpful staff Room was almost new and very clean Food was ok Nice beds Nice views from the sidewalks of the resort

Stayed in June 2022

Breakfast could be better. Very limited selection of Fruits.

Stayed in June 2022

Perfect Location

Stayed in September 2021

Breakfast

location

Stayed in August 2021

Unqualified staff

Location and food

Stayed in August 2021

Room furniture should be replaced

Magnificent 360 * view

Stayed in August 2021

Room cleaning before and during the stay - superficial.

Location, view , beach and food.

Stayed in July 2021

Rooms can be renovated. Breakfast can be better.

Free access to Arkutino beach every 30 min. Free umbrella and chaise-longs on both beaches and pool. Free parking. Very clean and not crowded. Very reasonable price for dinner. Food is ok (not bad not great) Clean and spacious rooms. Staff is ok. I do recommend!

Stayed in July 2021

Need to do something about swallow poop everywhere.

Views, gardens, beaches, pools and wonderful staff.

Stayed in June 2021

The view from the terrace was advertised as a sea view, but it was actually a side sea view - under the terrace was the ugly roof of the restaurant. Breakfast and dinner were just OK, nothing special. Strange for 5* hotel - the parking was just a lawn nearby, but at least it was free of charge.

The complex is on a cliff, right to the sea, and there is a pathway around it with really breathtaking views. The beach is right to it. Several pools, couple of restaurants and a little shop in the complex. The room was big, seemed soundproofed, with an elevator in the building.

Stayed in June 2021