642 Johnson Street, V8W 1M6 Victoria, Canada
#20 of 44 hotels in Victoria
Guests' ChoiceBased on 853 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
9.1
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 1 May 2024
Moshe
CanadaLocation, the room and the service
Stayed in April 2024
Reviewed: 30 April 2024
Sherrie
CanadaGreat location to the harbour . Very nice staff and very clean !!
Stayed in April 2024
Reviewed: 29 April 2024
Karen
CanadaMy only complaint would be the noise of a neighboring building's large air conditioner unit all night.. Otherwise it was a perfect experience.
Stayed in April 2024
Reviewed: 26 April 2024
Pei-ling
TaiwanThe heater in the room creates a huge noise when it is operating, which always woke me up every time.
Location is great! Bed is comfy. Staff is so nice!
Stayed in March 2024
Reviewed: 11 April 2024
Frederick
United StatesMore clarity /transparency on how valet parking worked - particularly for check-in (as curb space is limited on street) . Ended up delaying checki-n process by almost 30 minutes!
Staff was very friendly and hospitable - and worked hard to help with odd questions (e.g. needed a breakfast place open before 8am Sunday)
Stayed in April 2024
Reviewed: 10 April 2024
Andrew
AustraliaNoise from night club directly below room ( Friday & Saturday nights)
Space of room (520)
Stayed in April 2024
Reviewed: 1 April 2024
Brian
CanadaOverall, we booked the suite for four guest, the room was set up for two guess, had to phone down for extra towels, pillows. As it was a kitchenette it would of been nice for two more cups, glasses, bowls and plates.
Location, was handy to everything in the down town core, Room was good, balcony was big, bed was fine, Hot water took a while to come out the shower. Staff was friendly and efficient, breakfast at Ruby’s was great.
Stayed in March 2024
Reviewed: 14 March 2024
Rosanna
CanadaNo self parking
Stayed in January 2024
Reviewed: 5 March 2024
Susan
CanadaNothing.
Great location. Staff really go out of their way. It’s our go to hotel in Victoria.
Stayed in February 2024
Reviewed: 5 March 2024
Климова
UkraineAir conditioning was so loud .
Very kind staff, clean rooms, comfortable beds .
Stayed in March 2024
Reviewed: 4 March 2024
Kenneth
CanadaSituated in a good location in downtown Victoria, the kitchen suite is great for being able to prepare meals. The room is quiet and comfortable. It is walking distance to The Empress, Beacon Hill, China town and great stores on Government street.
Stayed in February 2024
Reviewed: 25 February 2024
Silke
NetherlandsNo hotel bar or breakfast, but good breakfast/lunch place right next door. Coffee machine in the room unfortunately didn't work.
Great location, walking distance from town centre. Valet parking works great. Spacious room.
Stayed in February 2024
Reviewed: 25 February 2024
Diane
CanadaThe noisy nightclub we could hear at night but put the sound app on on our phone.
Staff and location
Stayed in February 2024
Reviewed: 24 February 2024
Laura
United StatesOur room was on the 2nd floor and the view was of the roof of another building and its HVAC equipment. The heater was pretty loud inside the room. Always wish for a pool, but for the price of this hotel, I can live without.
The bed was very comfortable (firm how we like it, which is so rare for a hotel bed)! The staff was so friendly and helpful. The suite was large and met our needs. Room was clean and modern.
Stayed in February 2024
Reviewed: 31 January 2024
Eric
CanadaIt’s downtown, the streets are noisy at night, Homeless people yieling. And the music on some nights…I don’t know where it comes from…
Location is great, walking distance from good spots and the harbour. The valet parking adds up to the bill but they were efficient in retrieving the car when needed.
Stayed in January 2024
Reviewed: 11 January 2024
E
CanadaNothing
Perfect for our needs
Stayed in January 2024
Reviewed: 10 January 2024
Drmickd
CanadaThere's currently no dedicated shuttle service from Victoria Airport. This is a disgrace for a major Canadian city. Hotels can help by linking together to create a shuttle service. Note to city: NOT EVERYONE DRIVES A CAR
Excellent location in the city centre. I needed quick access to things and this location provided that.
Stayed in January 2024
Reviewed: 6 January 2024
Guillermo
MexicoLocation and cleanliness
Stayed in December 2023
Reviewed: 4 January 2024
Sara
New ZealandRoom 504 needs a new fridge
Great location, staff amazing.
Stayed in January 2024
Reviewed: 4 January 2024
Cindy
CanadaThe bathroom fan was good but noisy. The ice machine should be easier if possible to access.
Loved the King Suite Very comfy... great people, very friendly!
Stayed in January 2024
Reviewed: 3 January 2024
Ramos
CanadaOne thing that I really could not bear was the noise from the street, it is not a soundproof room and you can still hear anything from the street. One more important thing is my room is right above a nightclub, so I could clearly hear the sound and banging from my room, so I was sleeping in a banging room.
Everything was almost perfect. Like location, the staff, the bed and they have a valet service to park my car. The facilities were also almost perfect.
Stayed in December 2023
Reviewed: 3 January 2024
Kiki
CanadaBathrooms were very dated
Staff were lovely. Location great. Room generally good for an overnight
Stayed in January 2024
Reviewed: 3 January 2024
Meghan
CanadaWe would have booked elsewhere if we’d known about the construction. Needed for the hotel understandable, but that wasn’t what I was paying for.
Great location.
Stayed in December 2023
Reviewed: 25 December 2023
Alison
United KingdomDidn't dislike anything
Location was fantastic, friendly, helpful staff, very comfortable room, stayed for a week. Proximity to Ruby's was fantastic
Stayed in December 2023
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