The beds were a little firmer than I prefer but overall still very comfortable.

It is located conveniently near shops, restaurants, and the water while being far enough to allow for considerable privacy. The staff were incredibly helpful, kind, and patient. All the facilities were as clean as could be.

Stayed in July 2022

Even though the room and bathroom were fairly clean, there was dust on the nightstands and other places.

Excellent location - right in the middle of Old Town yet on a quiet street! Our room had a vew of the park and the river, the Frontenac could be seen too. The room was comfortable and quiet. I liked its style. I liked the vallet parking. The hotel has a wine vending machine!

Stayed in July 2022

No ventilation in bathroom

Location and valet parking option was great. Staff was friendly and helpful throughout our stay. Appreciated the free beverages.

Stayed in June 2022

shower gel and lotion was not filled

location is good, courteous staff

Stayed in June 2022

Front entrance steps are a bit daunting as the door opens out, difficult to use as a senior.

Booking through booking.com we paid close to $500 per night for 3 nights. First night we were put in a lower level room with no view. Next day my husband asked why we didn't get a room with a view as booking.com said "deluxe room". We were then moved to a wonderful room #201 on the corner with many windows. In hindsight we should have said something immediately but the last two nights accommodation was wonderful.

Stayed in June 2022

Bathroom smelt of blocked drainage, the rooms are not sound proof so could hear other guests till late at night which disturbed sleep a bit.

excellent location easy walk to attractions and restaurants, valet parking was a nice perk. Staff were friendly and helpful.

Stayed in April 2022

the room could have had cleaner floors [found some garbage and dust], as well, for a 'queen superior room' it was very small.

The hotel was lovely and the location was fantastic. The front desk staff were both so friendly and kind. While our room was quite small, it was comfortable and met our needs.

Stayed in May 2022

Problem with error in payment, staff were not knowledgeable enough on how to charge parking.. however they solved it swiftly when we brought it to their attention :)

Location, beautiful building

Stayed in April 2022

stay was to short cant say

great location minutes from old town

Stayed in April 2022

great staff and excellent location

Stayed in April 2022

overpriced breakfast (not many options) and parking lot ($ 25 its to expensive)

well located, clean, staff

Stayed in April 2022

Location was perfect! Price was amazing!

Stayed in September 2021

Sounds like morning room cleaning, lasting about a hour and really loud

A nice place. Very convenient location, and nice staff. The only issue is morning room cleaning a little too loud.

Stayed in November 2021

Small room

Location

Stayed in October 2021

No receipt

Breakfast was so so. Steps to enter hotel steep.

Stayed in October 2021

Great location. Staff very helpful Very clean Rooms are dated and small. The hotel is also dated

Stayed in October 2021

Too short of stay

Great location for walking around for everything

Stayed in October 2021

The rooms are on the small size especially in the queen bed rooms. The bathroom (also on the small side) had no extractor fan. The TV didn't work very well - kept freezing.

Excellent location close to Chateau Frontenac. Pretty older building on a pleasant treed, grassy square. Helpful and friendly staff. Unlimited hot drinks and juice in reception. Very comfortable bed and good quality bedding.

Stayed in September 2021

Location close to the chateau Frontenac and Plains of Abraham is ideal. The hotel is reminiscent of European hotels -not cookie cutter chain hotels. It does mean carrying your baggage up a few stairs but the staff are welcoming and efficient. Our room was very comfortable.

Stayed in September 2021

I requested a room with a view when booking, it was confirmed by hotel but not provided when I checked in. I was disappointed. Everything else was good.

Stayed in September 2021

clean and good location

Stayed in September 2021

Small room but it is ok fridge not in the room

Perfect staff,perfect location for walking in old town,per friendly,

Stayed in September 2021

Bed could have been bigger, but was a good fit for the room size.

The location of this hotel was fantastic. There is no on-site parking though. The bed was a little bit small, but the room was nice and well equipped. The staff were great, but they were out of decaf coffee in the self-serve coffee machine. We only stayed there one night but would consider booking again. The hotel was very clean. Although the stairs were the most practical for coming and going (as we were on the second floor), the elevator is nice to have available to get your luggage to your room. It had all of the historic charm of Old Quebec City, but with updated amenities - and we had a private bathroom.

Stayed in August 2021

Our room was on the lower level.

The location is great. Easy walk to the Promenade and restaurants. The bed was comfortable. Nice touch to have coffee/tea/juice available 24/7.

Stayed in August 2021

The rooms here pretty small. There was construction behind the building at 7am.

Location was great. Coffee was good.

Stayed in August 2021