369 Rockland Road, E2K 3W3 Saint John, Canada
#2 of 33 hotels in Saint John
Guests' ChoiceBased on 770 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.7
Facilities
8.9
Staff
9.4
Value for money
8.8
Free WiFi
8.3
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End of dialog contentReviewed: 12 April 2024
Marsha
United StatesThe bed was a bit soft for my taste. Otherwise complaints at all.
The hotel is lovely with a very nice lobby. I arrived early and they got me a room earlier than check-in time. The hotel is in a good location. The staff is very nice. The room was quite nice and the breakfast was good.
Stayed in April 2024
Reviewed: 27 March 2024
Alejandro
Mexicothe parking lot
the warm of the facility and staff, the breakfast was so good.
Stayed in March 2024
Reviewed: 21 March 2024
Janet
CanadaNothing I didn't like. There is no actual restaurant at the hotel, but amazing restaurants within a very short drive.
Everything at this hotel is excellent. The breakfast and waitress there is awesome. We have stayed here before and will continue to do so every time we are in the area. Lovely rooms and great value for money.
Stayed in February 2024
Reviewed: 19 March 2024
Nadia
RussiaNa
Very friendly staff, great size of the room
Stayed in March 2024
Reviewed: 17 March 2024
Rick
CanadaStaff was excellent and the breakfast was one of the best we have had
Stayed in March 2024
Reviewed: 15 March 2024
Hank
CanadaA bit of jigging around to get there from uptown initially, minor tho.
The STAFF ! Amazing. From the welcome reception, to the breakfast staff banter, to the warm,considerate person on the desk at checkout. A pleasure to stay there.
Stayed in March 2024
Reviewed: 12 March 2024
Faye
Canadanothing. It was all great.
Have stayed at Chateau SJ before, and it never disappoints. Friendly and helpful staff who do all they can to make your stay comfortable. Clean, good-sized rooms. Excellent breakfast. Hospital rates. Plus they bent over backwards to help my friend when she had to wait longer than expected for my hospital procedure to be finished.
Stayed in March 2024
Reviewed: 6 March 2024
Kennedy
CanadaThere was some hair in the tub, but that can happen. It wasn't a bunch.
The room was a good size. Bed and pillows were comfy. I liked the big counter area in the bathroom and the fact they had a few face cloths in the room. We had a good city view. Staff was friendly. And the breakfast was really good.
Stayed in March 2024
Reviewed: 5 March 2024
Yongxin
CanadaRoom is very clean, bed is comfortable for me. The staff is very friendly and careful.
Stayed in March 2024
Reviewed: 4 March 2024
Kasey
CanadaAn amazing free breakfast .. the lady working was fabulous .. so sweet .. room was comfortable and clean .. 10/10 would stay here again
Stayed in March 2024
Reviewed: 4 March 2024
Ceilidh
CanadaCould use a microwave in the room.
Location was great, breakfast was included and an excellent set up. Rooms were very clean and and comfortable.
Stayed in March 2024
Reviewed: 4 March 2024
Angie
CanadaDated
Location and comfy beds
Stayed in March 2024
Reviewed: 24 February 2024
Shelley
CanadaGreat facilities and comfy rooms. Lots of options for breakfast. Parking garage is excellent too.
Stayed in February 2024
Reviewed: 17 February 2024
David
AustraliaFurniture in the room two people only one chair. Desk chairs are not sitting furniture for relaxing.
Great service, fantastic location and awesome breakfast service.
Stayed in February 2024
Reviewed: 10 February 2024
Sanaz
CanadaTheir staff give us the hot breakfast and it’s not attractive for your business or hotel’s name.
My son likes the waffle but you didn’t have an small microwave in the room.
Stayed in January 2024
Reviewed: 5 February 2024
Paul
United StatesNot enough snow
Breakfast was superior, all staff was awesome, accommodations were excellent!
Stayed in February 2024
Reviewed: 24 January 2024
Curtis
CanadaClean
Stayed in January 2024
Reviewed: 17 January 2024
Stephenie
CanadaGreat location with easy access and lots of parking, including an underground heated garage which is nice in the winter. Very clean and quiet and the staff is friendly and helpful. We stay here often when in Saint John.
Stayed in December 2023
Reviewed: 6 January 2024
Carol
CanadaThe breakfast was fantastic. Staff was extremely friendly.
Stayed in January 2024
Reviewed: 3 January 2024
Louise
United StatesLove the chateau. And the staff is amazing!!!!
Was cold !! Again
Stayed in January 2024
Reviewed: 28 December 2023
Eric
United StatesSpacious room. Central location.
Stayed in December 2023
Reviewed: 17 December 2023
Amanda
United StatesAlthough it seemed to be an upgrade to have a city view room, the traffic noise wasn’t worth it. The view isn’t anything spectacular and next time we’d request a room on the back side of the hotel.
Nice BIG room, very nice staff and good location for a road trip one night stay.
Stayed in December 2023
Reviewed: 30 November 2023
Ann-marie
United StatesThere are no restaurants close by. When you arrive late around dinner time you don't want to go out again to eat. It would be nice if the Chateau offered dining/bar. There is a dining room and they offer breakfast, so I think having a small bar menu would be nice. Even if it had a very limited menu it would be convenient. We travel to Nova Scotia a few times a year. We probably won't stay here again because its easier to just walk and grab a bite to eat at other places in St. John.
The breakfast was good. The staff was pleasant.
Stayed in November 2023
Reviewed: 20 November 2023
Jacquelyn
CanadaBreakfast was excellent. Front desk was polite and helpful. Room was spacious and clean
Stayed in November 2023
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