The A/C did not work properly. I set it to the lowest temperature and it was still blowing warm air.

Beds and pillows were comfortable.

Stayed in April 2024

Kamloops. A bit overpriced

Clean comfortable room

Stayed in January 2024

My room was right outside one of the lifts that had an issue on my floor. The door kept opening and shutting but they soon sorted that out once I told them

I have been in twenty different hotels in the past 25 days and this was the most comfortable bed I have slept in

Stayed in September 2023

I paid $330 for the night, and did not feel that the room was worth the money paid

I really like the location of the hotel as everything was an easy walking distance

Stayed in August 2023

The breakfast menu was torn paper … very tacky. Unprofessional for double tree or Hilton style. No fond of Indian food so rather disappointed

Stayed in July 2023

The service and staff at the bar and restaurant in the hotel were awful. Kept pushing us to finish our drinks and meal quite aggressively, and at the end, when we declined to tip. The restaurant manager got quite nasty. The hotel is OK but I wouldn't recommend the restaurant with in.

The hotel and reception staff very good and helpful. Rooms very clean and comfortable. Close to all amenities.

Stayed in June 2023

Was a little disappointed that there was no breakfast options included with the $300 a night fee but overall we enjoyed our night.

We loved the outdoor pool and the view of downtown from our 5th floor room. The fridge was a little tight for the space it was stored in so really had to push the door closed or it popped open. The staff really made her feel special with the extra treats the desk man paid for a d wishing her a happy birthday each time we passed the lobby.

Stayed in July 2023

pricey.

Close to main part of town. Close to venue I was attending. Available for time I needed a room. accessible to restaurants within walking distance.

Stayed in May 2023

Had a bad experience in the restaurant, didn’t feel good, had stomach pains. Our lunch wasn’t very good and we feel it was quite expensive for what we ate.

The front staff were very helpful.

Stayed in June 2023

The size of, or lack there of, the bathroom was ridiculously small. I had to stradle the toilet just to close the door. The under sink shelf area was a good size however I needed to sit on the toilet to access the left hand side of it. While clearly recently updated, the glass shower doors had a 1/2 inch gap which meant water covered the floor after every shower which was dangerous. There was a small round table in the middle of the room with no chair so would have been of no use had the front desk not provided me one when requested. Being there for 11 nights these were all frustrating.

The location to walk to the SandmanCentre for Mem Cup and restaurants was excellent. The breakfasts were excellent. The comfort of the bed was excellent. The size of the desk and dresser were both large and of great use. Being there for 11 nights, I appreciated that.

Stayed in June 2023

room fridge overheated and shut off

cleanliness

Stayed in May 2023

The noise level. There were children and adults shouting and banging doors most of the evening. I phoned reception to make them aware of this, but nothing was done. Bad service on their part.

The food in the restaurant was lovely Rooms good size.

Stayed in May 2023

A/C in room wouldn’t go below 20c which makes room stuffy if you like to sleep in a cooler room

Location to restaurants. Nice spacious room. Facility receiving upgrade works but didn’t impact our stay. Nice bar. Friendly staff.

Stayed in April 2023

I think since the hotel is going through a renovation project at this time. It would be wise and highly recommended to upgrade & improve in each room, the coffee ☕️bar & makers. They are worn out & the coffee was less than satisfying because of it.

We chose the Hilton DoubleTree for its location & price point for our 1 night need. The beds & pillows were super cozy. The new ownership restaurant food was very delicious 😋

Stayed in April 2023

Lack of breakfast, and the pool, gym and hot tub was closed due to renovations

Great location, comfortable room, and the restaurant had a delicious dinner menu

Stayed in March 2023

Bathroom was tight for a multi purpose room and recommend moving mirror outside bathroom where there is a plug in and more light. Having a sink in kitchen area would help a lot for a suite type room.

Cookies, opportunity for three beds and proximity to Sandman centre. Staff were very pleasant.

Stayed in February 2023

No concerns

Good location to downtown. Short walk to the Sandman Center and to bars and restaurants.

Stayed in February 2023

The outside of the property was filthy. No grounds keeping as there was litter sitting for at least two days in the planters out front of the lobby entrance, litter throughout the parking area. Shower in the room had mold in the corners.

No hassle with having our dogs.

Stayed in January 2023

the hotel room as well as property within and surrounding was very unclean. it’s evident there isn’t much upkeep put into the hotel especially on the second floor there are stains all over the carpet. our room appeared clean however the carpet was filthy and the room was tiny: there was about a 3-4 inch gap under the front door which made it less than private

I liked that they allowed pets at the property however it is definitely not a pet friendly area. I liked the restaurant in the hotel it was great food with fantastic prices

Stayed in January 2023

Noice from other rooms

Bed

Stayed in November 2022

rust spots in the tub now charging to park car on their lot.

close to downtown

Stayed in November 2022

The air conditioner was. Rosen and we were hot.

Stayed in September 2022

Good Location, huge and comfortable bed

Stayed in August 2022

Being overcharged as the rate confirmed by Booking.com was increased by the hotel who blamed Booking.com for the increase. There was a charge fir parking which didntvapoear in the booking details,. The internet was very poor.

The location

Stayed in August 2022