40 McPherson Drive, K7R 3L1 Napanee, Canada
#4 of 7 hotels in Napanee
Guests' ChoiceBased on 157 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
8.9
Value for money
7.7
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End of dialog contentReviewed: 13 April 2024
Melanie
CanadaWhile I understand the need for disposable cutlery during covid for health reasons, perhaps considering having stainless steel cutlery again would make more sense now environmentally. Better pillows would be welcome.
The free breakfast and coffee were nice to have on site. The staff were friendly and the hotel was clean. I was staying with my daughter and the room was spacious and the beds comfortable.
Stayed in January 2024
Reviewed: 5 April 2024
Malcolm
CanadaNa
Great value for the money great location really good breakfast very comfortable rooms. We’ve use this location many times and we continue to use it since our son lives in town.
Stayed in March 2024
Reviewed: 30 March 2024
Audrey
CanadaLocation quickly accessible frome A401 Clean
Stayed in March 2024
Reviewed: 25 February 2024
Dean
CanadaThe shower layout is weird. You can’t turn the shower on without having the water hit you. It’s cold when it turns on!
Stayed in February 2024
Reviewed: 12 February 2024
David
Canadagood hot options
Stayed in February 2024
Reviewed: 15 January 2024
Ml
CanadaPool is outdated and needs some tlc, jacuzzi jet weren't working. Room was dusty. Pillows are awful. Breakfast used to be better. This time, it was microwaved sausages and potatoes. Thank God for the waffle maker. Also very noisy kids running around with no parents around, playing with the elevator.
Comfy beds, good waffles.
Stayed in January 2024
Reviewed: 8 January 2024
Brian
CanadaOur only complaint ws that the TV remote was only partially working. Channel selection would only work "coming down" ie. channel 50 to 1, and refused to go "up" from 1 to 50. Probably needs new batteries. I mentioned this to the front desk when we were checking out.
The room was quite spacious and the bed was very comfortable. Breakfast was surprisingly good.
Stayed in January 2024
Reviewed: 9 December 2023
Angelique
CanadaThe bed could be more comfortable But the blankets are like heaven
The staff is on point and always ready to help in any question given their way. Right off the 401, best value and close to everything
Stayed in December 2023
Reviewed: 6 November 2023
Theresa
CanadaThe play pen for the baby didn’t work
The breakfast was really good, excellent location
Stayed in November 2023
Reviewed: 27 September 2023
Amy
Canadabreakfast
eggs werent cooked enough my kids wouldn't even eat it. All the fruit was bad
Stayed in September 2023
Reviewed: 14 July 2023
Nathaniel
CanadaThey didn’t clean the rooms
Stayed in July 2023
Reviewed: 26 June 2023
Sandra
United StatesThe parking lot is small, and there were several semi trucks and railroad vehicles parked in the lot, which made parking near the room challenging.
Comfortable bed and pillows. Good size room for a married couple. Nice bathroom. Friendly staff. Near Kingston, which was our destination for a wedding.
Stayed in June 2023
Reviewed: 3 June 2023
Terry
Canadamy fishing buddy prevented me from a good sleep . he snored and kept me up!
location, breakfast, comfort w bed, clean. and friendly front staff. thank you
Stayed in May 2023
Reviewed: 25 May 2023
Pierre
CanadaConvenience (near the highway and mainstreet). Ample free parking. Great breakfast setup!
Stayed in May 2023
Reviewed: 5 May 2023
Barb
CanadaAwesome
Stayed in February 2023
Reviewed: 1 May 2023
Neil
Canadastaff and breakfast was very good
Stayed in March 2023
Reviewed: 10 April 2023
Cara
CanadaWe had an excellent stay at this hotel. The room was very clean and comfortable. We really enjoyed the hot breakfast.
Stayed in April 2023
Reviewed: 16 January 2023
Rosie
CanadaOur room was a little dated, bathtub had to be unclogged, water from window condensation was leaking all over the floor and our curtains froze to the window during the night.
The staff were extremely friendly, courteous and attentive. The breakfast bar was kept exceptionally clean and everything was fresh.
Stayed in January 2023
Reviewed: 21 November 2022
Katherine
Canadaomlette bacon and real; homefries would be better
It was ok, fresh made would be better instead frozen omlette or extra thin bacon, real homefries instead of tater tots
Stayed in November 2022
Reviewed: 18 October 2022
Bram
CanadaGood location. Ease of access from highway.
Stayed in September 2022
Reviewed: 17 October 2022
Monique
Canadaa bit pricy
friendly staff, clean and well maintained, beautiful room, good breakfast, easy parking
Stayed in October 2022
Reviewed: 5 October 2022
Joan
CanadaI was charged 50 on my visa and I don't know what for, I have sent an email no response
Breakfast was good
Stayed in October 2022
Reviewed: 27 September 2022
Judith
CanadaI felt badly when I saw that Shelley & other staff on front desk have laundry to do in addition to responding to guest issues.
Shelley was amazing! She helped us with a problem with our room & went to great lengths to resolve the problem.
Stayed in September 2022
Reviewed: 26 September 2022
Laurie
CanadaI have no complaints!
I am so pleased and impressed with our stay. The rooms are nice and smell so clean and look clean and rhe staff is wonderful and the breakfast is top notch! Couldn't have been more pleased with our stay!
Stayed in September 2022
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