55 Benjamin Road, ON N2A4G8 Waterloo, Canada
#2 of 6 hotels in Waterloo
Guests' ChoiceBased on 1395 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
8.9
Value for money
8.6
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End of dialog contentReviewed: 18 June 2024
Shalini
IndiaOverall good. Food variety good be better as breakfast was monotonous.
Overall good experience. Spatious rooms and very good staff. Food could be better.
Stayed in June 2024
Reviewed: 18 June 2024
Vidya
CanadaNothing of note
Clean. Well designed rooms with ample charger outlets, including USB charger outlets. Great touches: Nightlight in bathroom, closet space. AC worked well. Shower worked well. Beds were comfy. Ample parking.
Stayed in June 2024
Reviewed: 17 June 2024
Amin
CanadaIt was busy this time. With lots of kids, and a rugby team. So it was noisy. Kids running around and shouting in the halls till midnight.
Second time here. Enjoyed its proximity to theatre, market and restaurant.
Stayed in June 2024
Reviewed: 11 June 2024
Vandana
IndiaRestaurant timings
Everything except for the restaurant, why is it closed on Mondays? Why is it close at 8 on Sundays.... it's the weekend!
Stayed in June 2024
Reviewed: 11 June 2024
David
CanadaHotter servings.
Breakfast was good variety. The hot eggs, ect. Weren't very hot. Overall very good.
Stayed in June 2024
Reviewed: 8 June 2024
Lawrence
CanadaA $50 charge above my agrred price which has not been refunded
Stayed in May 2024
Reviewed: 7 June 2024
Sarah
CanadaStaff very very friendly. Amazing value! Nice pool, big rooms, great price.
Stayed in June 2024
Reviewed: 4 June 2024
Mary
CanadaFound to be too expensive for what is offered. Kids from(baseball tournament) actually running the hallways.
Nice clean hotel , with a good location & decent breakfast.
Stayed in June 2024
Reviewed: 4 June 2024
Ying
Canadano yet
Nice breakfast, nice room
Stayed in May 2024
Reviewed: 2 June 2024
Crystal
CanadaThere was old food in my room, not from my stay. The pillows were way too soft.
It was very clean and easily accessible. Breakfast was decent.
Stayed in May 2024
Reviewed: 2 June 2024
Laura
CanadaStaff was professional, breakfasts were enjoyable and fresh, room was spacious, climate control worked well.
Stayed in March 2024
Reviewed: 2 June 2024
Laura
CanadaCheck-in was quick, room was clean.
Stayed in April 2024
Reviewed: 27 May 2024
Nicola
CanadaWe arrived at 1:30 and planned our day to be at the bar/restaurant lounge in the evening. We got back at the end of the day only to find a sign saying it was reserved from an event. We sould have been told earlier when we were at the front desk, or the sign SHOULD have gone up earlier. Our evening was ruined.
Stayed in May 2024
Reviewed: 26 May 2024
Helena
CanadaComplimentary water. Ac worked great. Good Shampoo.
Stayed in May 2024
Reviewed: 25 May 2024
Ann
United StatesNo suggestion
Enjoyed the faculty.
Stayed in May 2024
Reviewed: 25 May 2024
Jeff
CanadaHot water at shower no good.
Clean and quiet.
Stayed in April 2024
Reviewed: 24 May 2024
Wynne
Canadaone of the treadmills in the fitness centre wasn't working. the room doors slam really loudly.
I enjoyed the hot breakfast. it would be improved if the chaffing dishes that were used to heat the eggs, sausages, etc were actually hot. the food was warm, at best. I also liked the variety of dishes they had (oatmeal, yogurt, cereal, make your own waffles, toast, muffins, coffee).
Stayed in May 2024
Reviewed: 22 May 2024
Annette
CanadaMaybe a tutorial on how to use the toaster. Had to toast my bread 3 times to get it toasted. Could not figure out how to change the settings.
Breakfast was okay. Could have used some more choices like bacon or scrambled eggs. and fresh fruit. I still liked what was there.
Stayed in May 2024
Reviewed: 21 May 2024
Roy
CanadaEverything was excellent
The location and the facilities that the hotel had to offer
Stayed in May 2024
Reviewed: 21 May 2024
Gail
CanadaParking
Close
Stayed in May 2024
Reviewed: 19 May 2024
Iveta
CanadaNothing.
Very clean, convenient location.
Stayed in April 2024
Reviewed: 16 May 2024
Lacy
CanadaThe pillows. They were very flat and not supportive at all. I requested extra which they quickly brought and those were the same quality. I think they all needed to be replaced.
Stayed in May 2024
Reviewed: 15 May 2024
Maryann
CanadaStaff friendly Excellent location
Stayed in May 2024
Reviewed: 13 May 2024
Anna
CanadaWorst breakfast ever for anyone who is Gluten Free. Both mornings the egg dishes were inedible! They were like rubber & tasted soooo bad. Scrambled eggs may work. That casserole thing is absolutely discusting. People at tables around us were disappointed as well.
Loved our room & location of hotel
Stayed in May 2024
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