7815 Kent Boulevard, K6V 6N7 Brockville, Canada
#7 of 11 hotels in Brockville
Guests' ChoiceBased on 316 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.8
Value for money
7.7
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End of dialog contentReviewed: 2 January 2022
Ashley
CanadaThere was no instructions on how to operate the jacuzzi tub and the Jets kept coming on unannounced. Also there were no complimentary robes in the room to walk from tub to elsewhere.
Liked the room size and the amenities available nearby. It was quiet and clean. The clerk at the front desk was very polite and friendly.
Stayed in January 2022
Reviewed: 29 December 2021
Leslie
CanadaThe heater was soooo loud and made sounds like it was broken. The pull out couch was horrid. Springs poking through. Pool was cold. Suppose to be heated
The staff and breakfast were great
Stayed in December 2021
Reviewed: 13 October 2021
Zbszbszbs
Canadasofa bed is uncomfortable
breakfast is good
Stayed in October 2021
Reviewed: 10 October 2021
Amanda
CanadaBeds were a little on the hard side
Staff were very friendly rooms were super clean and the breakfast options were great.
Stayed in October 2021
Reviewed: 5 October 2021
Tl
CanadaI know we’re in a pandemic situation, there were stains on the carpet and were none when I last visited. I could smell cologne on one of the spare pillows. I’m sure things will improve when the pandemic is over.
Convenient,
Stayed in October 2021
Reviewed: 13 September 2021
Norah
CanadaWe did not get a chance to use the breakfast
Stayed in September 2021
Reviewed: 9 September 2021
Adam
CanadaThe breakfast was mediocre
The bed was comfy
Stayed in September 2021
Reviewed: 7 September 2021
Andrea
CanadaVery friendly staff.
Stayed in September 2021
Reviewed: 30 August 2021
Morteza
CanadaClean location we chose after our visit to Thousand island. Short one night stay but good. Good value for the money and our purpose. Free parking was a bonus.
Stayed in August 2021
Reviewed: 28 August 2021
Matthew
CanadaThey made accommodations for our large family
Stayed in August 2021
Reviewed: 27 August 2021
Janet
CanadaThe hotel rooms could benefit from some updating.
I was very impressed with the staff. They were super friendly and helpful.
Stayed in August 2021
Reviewed: 26 August 2021
Bithi
CanadaBreakfast could have been better
It could have been better with more options.
Stayed in July 2021
Reviewed: 25 August 2021
Janelle
Canadasofa bed was uncomfortable. an hour away from kingston so there’s a bit of a commute if that’s your main destination.
affordable prices and had a free breakfast! great facilities and friendly staff. clean.
Stayed in August 2021
Reviewed: 24 August 2021
Ng
CanadaA little worn and some hair in bathroom...but otherwise fine.
Stayed in August 2021
Reviewed: 23 August 2021
Rebecca
CanadaRoom was clean but dingy like it needed updating or stain removal. The beds were honestly so worn out and uncomfortable and really that is how I rate hotel stays overall since you’re basically just there to sleep.
The breakfast was good. The room appliances were working well except the little freezer. The bathroom was clean and everything was nice.
Stayed in August 2021
Reviewed: 12 August 2021
Ali
CanadaNothing
Location, comfort, clean rooms.
Stayed in July 2021
Reviewed: 10 August 2021
Pamela
CanadaBeds were a little to hard
We liked booking private pool time. Very friendly and helpful staff
Stayed in August 2021
Reviewed: 7 August 2021
Alaba
CanadaLike to see means of getting help in the pool area, should needs arise.
Amazing staff and professionally cleaned rooms.
Stayed in August 2021
Reviewed: 4 August 2021
Christine
CanadaI did not get the size bed that was requested.
Stayed in August 2021
Reviewed: 3 August 2021
Erlinda
CanadaFair enough
Stayed in August 2021
Reviewed: 30 July 2021
Scotty
CanadaCould use an update
Super friendly and helpful staff!
Stayed in July 2021
Reviewed: 21 July 2021
Joanne
CanadaThe tv didn’t work
It was clean and roomy
Stayed in July 2021
Reviewed: 18 July 2021
Joann
United StatesCovid restrictions...pool and fitness centre were closed
We stayed during Covid restrictions, so the breakfast was a grab and go; it was fabulous. There were hot choices (eggs, bacon, sausages, breads) and fruit/yogurt!! The staff were very friendly and helpful.
Stayed in July 2021
Reviewed: 8 July 2021
Adnan
CanadaThe staff serving the breakfast were always in a hurry or hasty, which made me forget the stuff I wanted to get. They tried to rush us.
Breakfast was good, but not a lot of choices
Stayed in July 2021
Reviewed: 8 July 2021
Daryl
CanadaDid not eat breakfast
Stayed in July 2021
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