524 York Road, , L0S1J0 Niagara on the Lake, Canada
#4 of 13 hotels in Niagara on the Lake
Guests' ChoiceBased on 866 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.3
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 16 September 2023
Catherine
CanadaMilk alternatives at breakfast would have been helpful - oat or soy or almond milk. Bathroom fans are needed. AC units are loud for such a modern facility.
Good healthy breakfast choices and Good variety. Excellent coffee. Rooms are well laid out. Awesome water pressure. This is our second stay.
Stayed in September 2023
Reviewed: 11 September 2023
Kristina
United StatesThe bathroom door was a barn door style. Not ever having seen this in person it is functional however offers no privacy.
The location was perfect for our trip to the falls. Pet Friendly with actual grass space to take the pet outside. Very Clean. Friendly and helpful staff.
Stayed in September 2023
Reviewed: 9 September 2023
Maria
CanadaTV was not working well. Signal poor.
Good - lots of variety - not what you typically get in North America.
Stayed in September 2023
Reviewed: 8 September 2023
Rik
CanadaNothing to add here. We were so comfortable here that we stayed 2 more nights.
Perfect central location. Excellent staff. Very clean modern room.
Stayed in September 2023
Reviewed: 7 September 2023
Sonia
CanadaI came home to find a $10.00 on my credit card. It would be nice if I was told why that was taken. That I did not like
Breakfast was amazing. Lots of fresh choice.
Stayed in September 2023
Reviewed: 6 September 2023
Katina
CanadaToo far from downtown
Super clean Friendly staff Really comfy bed
Stayed in August 2023
Reviewed: 4 September 2023
Kateryna
CanadaThe beds were comfortable, and both the room and bathrooms were spotless. The breakfast offered was delightful. While the location is slightly removed from Niagara on the Lake and the falls, its tranquillity ensures a peaceful and restful stay. We thoroughly enjoyed our time there.
Stayed in September 2023
Reviewed: 1 September 2023
Ruth
SwitzerlandSuper size room very friendly staff
Stayed in August 2023
Reviewed: 31 August 2023
Riva
United StatesBreakfast eggs were plastic !
Proximity to the highway and it was good value
Stayed in August 2023
Reviewed: 30 August 2023
Janice
CanadaLobby very busy in the morning and trying to navigate for breakfast was a little tough.
Location was great for what we wanted to do, close to highway. Breakfast would have been a little better if there were muffins and other pastries available.
Stayed in August 2023
Reviewed: 28 August 2023
Erin
Canadafriendly staff, comfortable beds, good breakfasts
Stayed in August 2023
Reviewed: 26 August 2023
Catrin
United KingdomNo bar facilities
Location
Stayed in August 2023
Reviewed: 26 August 2023
David
United Statesmattresses were very soft. didn’t sleep well. expensive for a holiday inn.
clean.
Stayed in July 2023
Reviewed: 23 August 2023
Cheryl
United StatesNo hot tub
Clean facility. Bed very comfortable. Excellent breakfast, many choices. All staff members very friendly. Pool sufficient, clean. I would definitely stay here again.
Stayed in August 2023
Reviewed: 22 August 2023
Lei
United StatesNothing
Clean and new facilities
Stayed in August 2023
Reviewed: 16 August 2023
Vickey
United StatesBreakfast options.
The hotel was very nice and clean. Staff was extremely helpful and nice especially Jenna!!!!!
Stayed in July 2023
Reviewed: 16 August 2023
Jennifer
CanadaProximity to NOTL
Clean and new
Stayed in August 2023
Reviewed: 13 August 2023
Badban
United StatesLocation was a little far from entertainment
Cleanliness, Staff, Breakfast was good but very very busy
Stayed in August 2023
Reviewed: 7 August 2023
Giovanni
CanadaLocation
Clean space friendly
Stayed in August 2023
Reviewed: 6 August 2023
Bendavid
CanadaThe breakfast.
The breakfast was ok. It wasn’t being replenished on time.
Stayed in July 2023
Reviewed: 5 August 2023
Luc
CanadaEverything was great. No issues.
Very clean room and comfortable bed. Cleaning services was great. Breakfast was very good.
Stayed in August 2023
Reviewed: 2 August 2023
Diana
CanadaThe pool was tiny, there was no hot tub or sauna. The gym was also very small
The cleanliness and amazing quality breakfast.
Stayed in August 2023
Reviewed: 2 August 2023
Richard
CanadaGood Breakfast, selection, qty, cleanliness. Everything good.
Stayed in August 2023
Reviewed: 1 August 2023
Mamie
United StatesConstruction at the entrance. Very confusing finding our way in and out.
Hotel was nice and clean and modern.
Stayed in August 2023
Reviewed: 28 July 2023
Graham
CanadaVery good. Location didn't help in middle of road construction and road closures, so hard to navigate to head in Niagara Falls direction. But that isn't the hotels fault.
Stayed in July 2023
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