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  5. Reviews of Hotel Must

Reviews of Hotel Must 4 stars

1345 route de l'Aéroport, G2G 1G5 Quebec City, Canada

#73 of 105 hotels in Quebec City

Guests' Choice

Review score

Based on 385 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bath
    • Stayed 1 night

    to travel with kids its excellent

    Stayed in May 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Thé pool

    Stayed in April 2024

  • Reviewed: 29 February 2024

    8.0
    Pleasant stay and would stay again if I were in the area.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bath
    • Stayed 1 night

    Unfortunately, the beds were not very comfortable and the bathroom door didn't have a lock.

    Our stop at Hotel Must was a spur of the moment. We were just looking for a hotel with a pool so I was pleasantly surprised at the amenities and that the hotel seemed to be child-centric. The room was a little dated but clean.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast had poor selection of food. The sausages and toast were alright...coffee was alright. They need to add more options like muffins, croissants and fresh fruits.

    Room was clean, bed was decent. Pool area and waterslide was a lot of fun, the kids enjoyed it. Room spacious and had just what we needed.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    Heating is through the AC unit, which is noisy. Had to choose between being warm and sleeping in silence. When someone is talking in the corridor, you will hear. It wasn't bad, but just be aware. Unfortunately for us the play complex was closed on Christmas. The swimming pool could be better organised - e.g. set a long thin swimming zone for adults and let the bathers play on the other side of the pool. The EV charger could have been for other EVs as well, not just Tesla - we couldn't charge.

    Boston pizza in the same building. Free Tesla destination charger on the free residents-only underground parking. Breakfast was OK, though sometimes the staff people weren't quick enough to add new food and clean up the trash bins. Free lemonade in the hall. Fair view from the roof-top terrace.

    Stayed in December 2023

  • Reviewed: 10 January 2024

    9.0
    Superb
    • Family with young children
    • Double Room with Fireplace and Shower
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was poor, not too many choices

    Property was very clean.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Great for à family getaway.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough hooks to hang our wet bathing suits and towels.

    Location was great. Easy to get to the hotel. Great réception from front desk. Clean room. Inside pool awesome if you have kids.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    I learned this after reaching that they change sheets after 4 nights. I didn’t like this practice. It must be be done at least once after two night stay. There could be pan cakes in breakfast. Currently very limited options in breakfast

    Love the pool at top. Kids had so much fun

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very limited choice for Breakfast , Dining area very small for the number of guests, always a big line up and no place to seat

    Very clean , nice staff , kid friendly

    Stayed in December 2023

  • Reviewed: 1 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Breakfast very sad and poor !

    Swimming pool nice, nice and confortable room. Well situated in the suburbs.

    Stayed in October 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool

    Stayed in September 2023

  • Reviewed: 7 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Given the price which is below 200 It's not bad. If the price is even little I would day it's overpriced and deserve good rating But the breakfast and parking inclusive facility is what u need and u get.

    Stayed in October 2023

  • Reviewed: 5 September 2023

    9.0
    nice experience
    • Leisure trip
    • Family with young children
    • Double Room with Fireplace and Shower
    • Stayed 2 nights

    breakfast

    staff hospitality

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    Monday morning breakfast was missing some options. Sausage, boiled eggs.

    Waterslide was a real bonus for the kids. I also enjoyed the comfort offered in the rooms. The facilities were quite clean. I enjoyed my stay at the MUST.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The water game section of the pool was a bit lacking, that section is always the most loved for toddlers so it was a bit sad for them. I also called and ordered a crib for my room and instead received a twin mattress with no suitable fitted sheet. My baby kept rolling off the bed and I was essentially awake all night…

    Clean, friendly staff, comfortable bed, good buffet-style breakfast, and the rooftop was simple but a nice addition. The pool was also lovely, loved that area.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Fun place for families
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was poor not much choices

    The overall stay was fun. The pool was very nice but It should be managed in better way! It would be nice to get also a discount to access that arcade facility and to have extended hours specially on the weekends.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    7.0
    Good, but there are improvements needed for the hotel.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bath
    • Stayed 3 nights

    No change of towels and gabages during 3-nights stay.

    We like the pool. The breakfast is decent too.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Great option close to the airport.
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Very clean comfortable rooms, great location close to the airport for the night before travel. The water park was fun! Breakfast is ok - good variety but nothing special.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    9.0
    Happy with stay, Reasonably priced for good quality of hotel & amenities. Would stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Tiled shower\bathroom flooring can be quite slippery when wet (need to take caution especially in shower.)

    Very clean, comfortable & spacious room. Liked the 'protein' component of the continental breakfast (sausages&eggs). Secure parking & easy\spacious parking stalls for airport departures. Attached to a Boston Pizza for variety & easily accessible meals - several walkable other eating choices.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Booking.com was able to book me a room, even if we had call the hotel directly they inform us that they had no rooms left.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    Great Family Hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Our beds were very uncomfortable and felt un clean. The continental breakfast was not great, very few options especially with a picky eater. Also the ice machine on our floor (4) kept producing dirty ice. Had little black pieces of dirt or mold mixed with the ice. Other than that everything was great.

    We really enjoyed the pool. It was nice that the pool stays open until ten. After a day of activities we were able to come back and have time to swim. Also the Carrie Factory was a great addition, pricing is very reasonable. My so enjoyed playing all the games. Burning off his energy in the play structure.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Great experience
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The cleaning personell should have uniforms as well as the people serving in the breakfast

    We loved the pool, the service at front desk was amazing. I originally booked for 2 nights and stayed for 4. Great experience

    Stayed in July 2023

  • Reviewed: 12 August 2023

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    La piscine

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    all i all its totally ok, its my second time
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    my room is next to the rail i woke up when the train pass by

    nearby at restaurants and groceries.

    Stayed in July 2023

Showing 1 – 25

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