376 Dundas Street East, M5A 2A5 Toronto, Canada
#111 of 113 hotels in Toronto
Guests' ChoiceBased on 264 hotel reviews
5.5Cleanliness
6.0
Comfort
6.1
Location
6.1
Facilities
5.7
Staff
7.8
Value for money
6.0
Free WiFi
6.8
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End of dialog contentReviewed: 2 January 2024
Sufi
Bangladeshsmall size bathroom no cleanness Room size small
in bathroom something are broke & not clean Too small
Stayed in January 2024
Reviewed: 27 December 2023
Montana
CanadaIt was very comfortable and quiet
Stayed in November 2023
Reviewed: 26 December 2023
Catherine
CanadaWashroom curtain is not clean, the toilet seat is moving.The tv was too high.
No hassle in booking and checking in.It's really close to Eaton mall and the places i wanted to visit. I also liked that they have a netflix. Rahaman was really nice and answers questions straight to the point.
Stayed in December 2023
Reviewed: 23 December 2023
Ginger
CanadaNo
Great room good hotel
Stayed in December 2023
Reviewed: 18 December 2023
Smriti
CanadaThey don’t treat you like a human . Everything is wrong about this owner and his property and customer service
They have no consideration. I had a humanity crises yet they did not refund me . They treat you as a number
Stayed in December 2023
Reviewed: 13 December 2023
Katelyn
CanadaNo mini fridge available in room. However, there was one available to use in the common area where coffee station is!
10/10 satisfaction! Excellent location, very affordable prices, clean and comfortable space, and the staff were incredibly helpful and friendly!
Stayed in October 2023
Reviewed: 7 December 2023
Miriam
CanadaEverything
Nothing
Stayed in December 2023
Reviewed: 3 December 2023
Rachel
CanadaNice staff , great location and loved the Toronto painting above the bed.
Stayed in December 2023
Reviewed: 28 November 2023
Abuzer
CanadaNothing
Everything ıs amazing in the hotel. The best thing about this hotel is amazing staff. Both Rayman and Himanshu are best at their service. They are very helpfull. I will defnitely come back to this hotel because of their service. Rooms are clean and comfortable.
Stayed in November 2023
Reviewed: 17 November 2023
Tahjai
CanadaLights were broken no windows very small room not the one shown on the add shower was bad ac didn’t work
The bed
Stayed in November 2023
Reviewed: 5 November 2023
Maysam
CanadaOld, need work and renovations, the hallways have a bad smell, the beds not comfortable
The location
Stayed in November 2023
Reviewed: 4 November 2023
Christopher
CanadaClose to downtown, Staff was warm and welcoming. Lots of great recommendations from Staff
Stayed in October 2023
Reviewed: 2 November 2023
Hegert
United KingdomFirstly the surrounding area is rough and has a lot of homeless/ groups of people on the streets throughout the day including the night which resulted in me getting a taxi to my hotel as I didn’t feel safe, once I arrived to check in late in the day I had to wait another hour for them to clean and fix the room which they said something was broken even though they had many hours to do it before I arrived, once I was in the room it looked nothing like the pics and was small and dirty including the walls, floor and bathroom. The tv stopped working in my first room and the second room the tv remote was broken. Furthermore the other quests are loud and can be heard be heard early hours of the morning which can be a problem if you are a light sleeper.
Only positive about this room was the bed was comfortable.
Stayed in October 2023
Reviewed: 30 October 2023
Caitlin
United StatesYou could hear the trains until midnight when they stopped running and first thing at 6am when they began. I could hear conversations in the lobby. My door had a 1 inch gap under it that let in light and sound. The room wasn't very clean (dirty floors, didn't pick up garbage in the shower so showers weren't cleaned) and lacked amenities (no washcloths, couldn't figure out the dirty ac). The mattresses and pillows could be better too.
A passable place to sleep and nice staff. Public transportation (streetcar) drops off right in front of the building, so that's very convenient. The front door had key card access only, but the scanner isn't very noticable.
Stayed in October 2023
Reviewed: 29 October 2023
Girardi
Abkhazia, GeorgiaDirty, smelly,false advertising,did not reimburse deposit. Area was full of street persons. Drugs. A very bad experience, had to leave and loose money paid.
Nothing
Stayed in October 2023
Reviewed: 27 October 2023
Jessica
CanadaHotel needs room Renovations badly. Sheets were itchy, toilet seat was very loose, bugs in room, it's basically in a very run down part of Toronto as well. You get what you pay for and the price was right. It was a place to lay our heads and that's what we needed.
Close to downtown
Stayed in October 2023
Reviewed: 23 October 2023
Simon
GermanyDirty, grimy poorly looked after
Stayed in September 2023
Reviewed: 22 October 2023
Christopher
CanadaPictures from the website are not current, the hotel looks nothing like advertised. Very misleading to customers. Room was dirty and beds uncomfortable.
Staff were nice.
Stayed in October 2023
Reviewed: 22 October 2023
Wayne
CanadaEverything else.
Staff was friendly
Stayed in October 2023
Reviewed: 22 October 2023
Kisitu
Abkhazia, GeorgiaEverything
Stayed in October 2023
Reviewed: 17 October 2023
Kyle
United StatesThe misleading photos and the vast disparity from their descriptions make this situation highly deceptive. Upon entering my room, I encountered 5-6 flying bugs, a bathroom sink that doesn't drain, and exceptionally dirty bathroom. The bathroom door is see through. Furthermore, the hotel's location adjacent to Toronto's sole homeless shelter and public housing projects renders it far from an ideal choice for accommodation. The continuous arguments in the lobby and on the first floor added to the discomfort of the situation and speaks to the kind of people who stay there. The hotel staff, when contacted through Booking.com, refused to acknowledge the presence of flying bugs in the room, making it exceedingly difficult to obtain a refund. They claimed to offer me a new room while denying its availability to the next customer. Although they proposed a new stay, my overall experience was so negative that I had no desire to continue staying there.
There was nothing to like about this property.
Stayed in October 2023
Reviewed: 17 October 2023
Patrick
United StatesThe neighborhood isn't great but it is safe. Little pricey, but this seeks to be Toronto. Good spot.
This was a good spot. Shady neighborhood, but Toronto seems to he a shady neighborhood. Good value. I would recommend them. Place was a little rough around the edges and pricey, but you get whats in the photos.
Stayed in October 2023
Reviewed: 12 October 2023
Mr
Germanyold building,no renovation, A/C without remote control, window could not be opened
location near Downtown, Streetcar infront of door available.nice staff
Stayed in October 2023
Reviewed: 8 October 2023
Mohamed
United KingdomAll but location
Location
Stayed in October 2023
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