255 Wellington Street West, M5V 3P9 Toronto, Canada
#44 of 115 hotels in Toronto
Guests' ChoiceBased on 1034 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.5
Staff
8.9
Value for money
8.0
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Judith
United KingdomA Very nice stay we had. Staff were extremely attentive and professional, I can't think of anything wrong. Loved the melting caramel muffins at breakfast. We used the pool which was nice too. Thank you.
Stayed in May 2024
Reviewed: 20 May 2024
Hiroyuki
CanadaI like the breakfast which has many options in total but honestly a little disappointed to see little option for veggies (There are fruits though). Also, the staff at check-out looks grampy (I understand she is busy...).
The location and amenities (including pool and hot tub!) are great. They were very helpful in providing a cot for our one-year-old baby quickly when we asked for one. Thank you so much!
Stayed in April 2024
Reviewed: 16 May 2024
Gurgeet
IndiaNothing
Location is outstanding. Rooms very comfortable. Good breakfast. Overall excellent.
Stayed in May 2024
Reviewed: 11 May 2024
Victoria
United KingdomThe sofa bed was dreadful and not long enough for an average height adult and not enough bedding as it was cold
The location was excellent and the complementary breakfast was appreciated
Stayed in May 2024
Reviewed: 27 April 2024
Ronda
CanadaParking, air conditioning was really loud
Location-
Stayed in March 2024
Reviewed: 14 April 2024
Patricia
CanadaBreakfast room was very busy but lots of staff so ok.
Rooms are a good size, nicely furnished.
Stayed in April 2024
Reviewed: 8 April 2024
Laurie
CanadaYou could hear street vehicle traffic and pedestrians loud conversation late at night. We were able to sleep through most of it.
The location was very convenient, as we were visiting Toronto to attend a few shows. The rooms were comfortable, and the bed as well. It was nice having breakfast included. The selection of food was okay.
Stayed in April 2024
Reviewed: 6 April 2024
Kimberly
CanadaRoom with kitchenette fas fantastic. Breakfast buffet was well done.
Stayed in January 2024
Reviewed: 3 April 2024
Maria
CanadaHot tub and swimming pool is dirty Takes 3-5 business days to get depost amount. Did not warn us that if we use credit card. No complimentary toothbrush
Close to dowtown area, rogers, cn tower, scotia bank. Staff are accomodating
Stayed in April 2024
Reviewed: 21 March 2024
Brandon
CanadaThe hot tub could have been cleaner and the view from my room was a power plant.
The location was perfect, a nice big room and breakfast was good.
Stayed in March 2024
Reviewed: 19 March 2024
Sarah
CanadaI can’t think of anything. The elevator was loud?
I never write reviews but this place really surprised us. Great location. Super clean. Great breakfast. Will definitely stay here again.
Stayed in March 2024
Reviewed: 13 March 2024
Taylor
United StatesLocation is great, within walking distance of so many things. Room was spacious and very clean, comfortable beds. Excellent hot breakfast every morning with a large variety of options. Staff was always friendly and helpful.
Stayed in March 2024
Reviewed: 10 March 2024
Karl
United StatesBreakfast area became quite crowded - especially with the weekend rush
Excellent location, fairly spacious suite
Stayed in February 2024
Reviewed: 4 March 2024
Wendy
CanadaRoom size was a bit small for three people, and although the kitchenette was equipped well enough, only one of the pots and burners worked well.
Location is superb. Included breakfast was very good. Staff were friendly and helpful.
Stayed in January 2024
Reviewed: 1 March 2024
Susan
CanadaWe had an accessible room. The accessible shower was fine, but there should be grab bars on either side of the toilet. If we stay here again, we will have to bring our own portable toilet support bars. Breakfast is good but on Sunday was VERY crowded. Perhaps the hours should be extended.
I have never stayed at a hotel with friendlier, more helpful staff. Everyone was very kind and thoughtful.
Stayed in February 2024
Reviewed: 29 February 2024
Clinton
Singapore-
Generally everything was good, facilities are sufficient, kitchen well equipped, breakfast has a good spread which changes a little every day.
Stayed in February 2024
Reviewed: 27 February 2024
Nathan
CanadaOur specific room had few issues but staff helped with them
All hotel rooms should be like these king suites. Very roomy and kitchen is very practical. Pool and Jacuzzi were great. Breakfast was good.
Stayed in February 2024
Reviewed: 26 February 2024
Karl
United StatesBreakfast room got quite crowded
Wonderful location
Stayed in February 2024
Reviewed: 22 February 2024
Peter
CanadaRoom cleaning should have been more thorough.
Excellent complimentary breakfast available.
Stayed in February 2024
Reviewed: 15 February 2024
Kevin
CanadaNo complaints...exceeded expectations
Breakfast was awesome. Room was comfortable and spacious. Will likely be go to location for any future toronto visits
Stayed in February 2024
Reviewed: 12 February 2024
Mark
AustraliaBreakfast was very good. Room was comfortable and having a mini kitchen was excellent. staff were pleasant.
Stayed in January 2024
Reviewed: 11 February 2024
Nadiia
Dominican RepublicThere were 4 of us so we had to convert the sofa to a bed. As soon as you make it a bed, you can not walk in the room, you have to climb over the bed.
Great location! Everything you need is walking distance. Very friendly staff.
Stayed in February 2024
Reviewed: 25 January 2024
Almeda
PhilippinesBreakfast was always full of people and didnt have time to enjoy a relaxing and hearty breakfast.
Location is great.
Stayed in January 2024
Reviewed: 22 January 2024
Michael
Canada45 minute wait in line for breakfast. and finally nowhere to sit. Had to take to room.
Location
Stayed in December 2023
Szedres, Hungary
Praia de Araçatiba, Brazil
Zadar, Croatia
Arco da Calheta, Portugal
Marsh Harbour, Bahamas
Split, Croatia
Chula Vista, USA
Santa Maria la Palma, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content