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  5. Reviews of Schell Motel

Reviews of Schell Motel 2 stars

2810 35th Street, V1T 6B5 Vernon, Canada

#20 of 20 hotels in Vernon

Guests' Choice

Review score

Based on 281 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.8

  • Location

    7.3

  • Facilities

    5.1

  • Staff

    6.4

  • Value for money

    5.5

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 13 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cheap, location

    Stayed in September 2023

  • Reviewed: 2 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    did not have a deep clean in many areas and other guests were arguing through the night

    Very friendly service

    Stayed in August 2023

  • Reviewed: 17 August 2023

    6.0
    bathroom, stove and floors where quite bad
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    inadequate house keeping

    location value

    Stayed in August 2023

  • Reviewed: 15 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Woman at check out surly and clearly rolled directly out of bed to attend to multiple guests checking out at 9am. The price is insane for what you get, but clearly the market supports the rate

    Good location. Clean. Quiet. Comfortable enough bed. Functional AC. Gentleman at check in friendly and courteous.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    5.0
    Comfortable enough but residents made things somewhat uncomfortable.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night

    Poor wasn't clean so didn't use it. Looks as if many rooms are long term rentals for those less fortunate. People hanging out in stairways etc

    Our room was clean. A/C in both bedrooms. Bed was comfortable.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    6.0
    Short
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Needs a bit of tender loving care. Would be nice to have a matching full set of cutlery and crockery including glasses and wine glasses.

    It was budget and clean. It had air conditioning and a non skid mat in the bath for the shower.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Coffee pot was dirty Second bed room’s air conditioner is not working well. Not cool enough.

    Tissue papers are ordinary quality

    Stayed in July 2023

  • Reviewed: 3 July 2023

    4.0
    Loud partying in the parking lot and courtyard. Someone tried to get into our room in the middle of the night but the do
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not well maintained.

    Has potential

    Stayed in July 2023

  • Reviewed: 15 June 2023

    5.0
    Al you need for a one night stay and reasonable.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needs to be painted. Bathtub was clean but surface needs resurfacing.

    Staff were attentive. Bed was comfortable. Fridge, microwave and coffee maker were clean. TV was working. Table with two chairs. Closet with hangers. Pet friendly.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    5.0
    Passable
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    They should mention they house full time residents in transition. Not just a hotel. Hot tub was not running, a wet cloth on the walls would go a long way. Day of checkout, they were not open at 9am as sign says, and expected us to wait until 10 30am for checkout and to get our deposit back. Completely unacceptable but thankfully he had is wife do it. Just had to wait half hour.

    That it was relaxed and was big enough for us

    Stayed in June 2023

  • Reviewed: 29 April 2023

    6.0
    Vernon Baby!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms smelt alittle funky @ entry & A/C units should b replaced, gettin alittle used & outdated especially considering location & how warm the summers are.

    Friendly staff, couple small issues with tv remote & coffee maker that the maintenance man fixed right away. Great location & good value.

    Stayed in April 2023

  • Reviewed: 13 October 2022

    4.0
    Great location, poor value. Deceitful staff.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    They closed the pool literally minutes after we asked if it was open. They said yes it's open, we checked in and they closed the pool. Bird poop all over the chairs outside our room...right beside the housekeeping supply room! Black mold in the corner behind the bathroom door.

    Location great.

    Stayed in July 2022

  • Reviewed: 12 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Motel inside room should be upgrade

    Vermont excellente place for vacation

    Stayed in July 2022

  • Reviewed: 2 October 2022

    5.0
    you get what you pay for
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    no house keeping for the 7 days we stayed. there was no toilet paper when we arrived and of course we noticed too late to get any until the next day.

    good location, walking distance from the downtown shops

    Stayed in October 2022

  • Reviewed: 20 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were not clean, seemed as though it was more for live in tenants then a hotel.

    Great location downtown. 5 min walk to nice restaurants and shopping.

    Stayed in August 2022

  • Reviewed: 17 September 2022

    5.0
    Owner seemed in a dark mood toward us upon arrival, later he was friendlier.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights

    Bathroom window didn't lock; outer ledge had really dirty stuff on it. Fridge was dirty. Sink plug had no cover. Tub tap was very tough to turn. new owners admit they are working to address issues.

    I liked being able to pull up to the door to unload my car, and I chose this motel as it was close to my sister who lived in a seniors manor nearby.

    Stayed in September 2022

  • Reviewed: 17 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Having coffee

    No breakfast

    Stayed in September 2022

  • Reviewed: 11 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    Pool area could have been cleaner. In the room there was no plug in the sink and no rod for the toilet paper to be in the dispenser, instead the paper had to just sit on edge of sink or bathtub.

    location was good, a couple minutes off the highway. It was quiet and room was clean.

    Stayed in August 2022

  • Reviewed: 3 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The place needs a thorough cleaning in the stairs, the walkways, the railings, the rooms, pool area, barbecues Etc.

    The new owners making a great effort to turn around 3 years of neglect.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    4.0
    Would not recommend
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Room was dirty when we checked in with hairs and other things on the floor. The room overall is very weathered and out dated. It was really unfortunate that during a heatwave the cleaners didn’t notice all the rooms heaters were on so we checked in late to a really hot room.

    Stayed in July 2022

  • Reviewed: 25 July 2022

    5.0
    location convenient for our purposes
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    air conditioning unit in the wrong area of unit to be effective interior needs some upgrades and repairs

    well maintained outside clean inside unit

    Stayed in July 2022

  • Reviewed: 21 July 2022

    4.0
    wouldn’t stay again!
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    - the heater was stuck on in 33 degree weather so the ac did nothing. - the coffee pot was never cleaned and had moldy coffee bag in the top. -walls and corners in the floors were dirty and had spider webs and dust bunnies. - the office wasn’t open till 9am so you couldn’t get help before that.

    - the staff were kind.

    Stayed in July 2022

  • Reviewed: 20 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    Room that was given on arrival did not match what was promised. This kind of error is possible with third party bookings but then we were given a room with a broken stove. Room was not cleaned even when sign put on door to do so. Basic amenities such as bath towels and kitchen utensils were lacking. We left a jacket there by accident and tried emailing, texting and calling reception to inquire about it. We never received a response.

    Location was great. Barbecue grill was appreciated.

    Stayed in July 2022

  • Reviewed: 17 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was mold in the bathroom on the baseboards. Around the sink was not clean. Tub was stained and lever was stuck in shower position. Pool was low on water.

    The beds were clean and relatively comfortable

    Stayed in July 2022

Showing 1 – 25

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