15 Charles Street East, M4Y 1S1 Toronto, Canada
#35 of 115 hotels in Toronto
Guests' ChoiceBased on 530 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.8
Staff
8.9
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 9 June 2024
Rod
United KingdomLocation. Record turntable not repaired despite an early request to do so.
Most everything, good restaurant.
Stayed in June 2024
Reviewed: 3 June 2024
Gisela
CanadaIt is brand new! Super clean rooms and great view. The location is perfect, near the subway and Yorkville. The breakfast/brunch is spectacular.
Stayed in June 2024
Reviewed: 16 May 2024
Emily
United StatesLoud air conditioner.
Amazing location! Good restaurant on site. Comfortable room.
Stayed in May 2024
Reviewed: 4 May 2024
Christopher
United StatesImprove entertainment choices, particularly television and movie channels, and allow for screen mirroring with Apple devices.
Nicely appointed rooms with comfortable beds. Spacious bathroom with complimentary shampoo, conditioner, body wash and lotion, and a cabinet for storage. Location was excellent, close to subway, shopping, and several points of interest. Staff were professional and friendly. Would highly recommend staying here.
Stayed in May 2024
Reviewed: 21 April 2024
Rakesh
United KingdomBreakfast was a little lacking, not enough for picky kid.
Great room for a family, spacious and good bathroom.
Stayed in March 2024
Reviewed: 23 March 2024
Janice
CanadaGreat location, very clean and comfortable, safe area, nice restaurant
Stayed in February 2024
Reviewed: 20 March 2024
Jing
Chinadue to construction nearby, took me a little bother to find hotel entrance
elegant design, convenient location, and cozy environment
Stayed in March 2024
Reviewed: 20 March 2024
Leonard
Hong KongThe TV in the living room has a mind of its own and would shut down after a few minutes!
Location is good and convenient.
Stayed in March 2024
Reviewed: 25 February 2024
Donna
CanadaThe neighborhood is a bit sketchy
Beautiful inside the building; staff were extremely pleasant; very accommodating; room was perfect
Stayed in February 2024
Reviewed: 17 February 2024
Konrad
CanadaWould have been nice to have some door hooks (e.g., in the bathroom and other areas). Placement of towel rack right next to the toilet isn’t very well thought out.
Staff were very pleasant and helpful, room was very clean.
Stayed in February 2024
Reviewed: 15 February 2024
Moheb
KuwaitClean
Good location Easy to reach
Stayed in February 2024
Reviewed: 31 January 2024
Courtney
ChileThe breakfast was very expensive for what it was. I only had it one day and then chose to go elsewhere.
The location was good. Very close to the subway and nice shopping areas. The Constantine bar was lovely and I enjoyed reading my book with a nightcap there in the evening.
Stayed in January 2024
Reviewed: 31 January 2024
Darlene
United StatesNo one ever wishes to pay more for early accommodations if a room opens up but that's the name of the business. Kind of was a bummer on my birthday weekend. Beautiful hotel right in Boston. I caught a cold because the heat had a fan blowing and the rubber on the shower door kept coming off.
I enjoyed my stay. The shower was my favorite part. I loved the rainfall showered with the removable showerhead. The room felt cozy, comfortable and just enough for 1 person.
Stayed in January 2024
Reviewed: 8 January 2024
Frances
Greece-
Large nicely decorated rooms and comfortable beds. Location couldn’t be better. Staff was always attentive and kind.
Stayed in January 2024
Reviewed: 27 November 2023
Roger
Canadathe one major fault, of this premium property is that one of the two club styles in my room - the stitching on the arm was ripped was ripped 3-5 cm in two places. this was on the top of the arm and visible. for a night rate of nearly 300 unacceptable, if housekeeping does not report such trining is needed. if reported a nothing done. i have no desire to return nor recommend.what could be discovered on a second visit? i am aware the hotal has offered as an auction item, for an event nov 230. i am both attending and guest speaker. if such a room was given as the item. both organizations loose.
the staff and facility great. the overall facility good doorman valet good dined at constantine excellent.
Stayed in November 2023
Reviewed: 22 November 2023
Paul
NetherlandsNothing. Simple as that.
Brunch was exceptional. The service from all the staff was totally on point. The location is ideal as it's next to Bloor St and right next to the tube station. It's a long walk down Yonge or Bay St to downtown, but on a nice day, totally doable. I would totally recommend this hotel. The only 'slight' problem (totally out of the control of the hotel) was there was lots of construction going on around the hotel. This obviously won't be going on forever, but it was quiet loud in the early mornings, but only mid week. This however did not affect our wonderful stay. Thank you once again to all at The Anndore House, especially Emma... who makes an incredible Old Fashioned!
Stayed in November 2023
Reviewed: 7 November 2023
Trevor
CanadaThe ventilation was very loud and the temperature was hard to keep steady. There was tea in the room but coffee would have been convenient too.
Location was great, staff were friendly, room was a good size and well furnished.
Stayed in October 2023
Reviewed: 2 November 2023
Roy
CanadaI found the value proposition to be less than appropriate. It was a nice hotel, but not worth what we paid.
Funky Hotel, a little different then most. Big very clean rooms. Staff were great, friendly, professional and helpful. We loved the coffee shop. Dave the bartender was great. Nice lounge. very casual and friendly.
Stayed in October 2023
Reviewed: 25 October 2023
Denise
CanadaSuprised that rooms didn’t have anything but two little instant coffee packages.
Great room (no view though). Very clean and spacious. Friendly staff
Stayed in September 2023
Reviewed: 15 October 2023
Cheryl
United StatesSeparation of sink from washroom has pluses and minuses. Construction on park next door less than ideal, but not under their control. Hotel staff a bit under-informed about the neighborhood, particularly dining options. Continental breakfast serviceable but not remarkable.
Fresh, clean and new. Rooms are spacious, comfortable bed and good towels. Information system on the TV had good tips and was easy to use. Record player and albums a fun touch, though we didn’t spend enough time in the room to listen to them.
Stayed in October 2023
Reviewed: 1 October 2023
Allen
United KingdomMaybe the lobby could be a bit bigger as there was only the restaurant we can wait at on our departure date.
Very good location next to the metro. Very modern look and feel. Really clean we loved it.
Stayed in August 2023
Reviewed: 19 September 2023
Sandra
United KingdomThere is a homeless shelter next door, in the alleyway view from room people we’re taking drugs. I’m a mental health nurse and very aware of the potential dangers. Mostly people went about their business, but a few watchful characters were unnerving. Close to downtown and the rainbow friendly eateries. Felt safer there.
Lovely staff, very comfortable and attractive arty hotel. Security was excellent. Room so lovely, comfortable Ed, huge tv great shower and plenty of well designed space. Very attractive!
Stayed in September 2023
Reviewed: 14 September 2023
Momo
AustraliaRoom was not very well insulated from external noises. Could hear noises from the street, corridor and especially from the floor above so makes it hard to sleep. The breakfast needs more varieties or the menu needs to be changed especially for people staying longer than 2 nights.
The location
Stayed in September 2023
Reviewed: 11 September 2023
John
United KingdomCan you explain the 47 CAD discrepancy between what you confirmed in my booking ($2270.49) and what we paid ($2324.16)?
Didn’t take breakfast.
Stayed in September 2023
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