Clean Nice view Kind staff

Stayed in April 2024

We were surprised that there were no spa facilities (this was not mentioned when booking) Our room was nice, but the shower was freezing cold as there was no hot water. We didn't stay for breakfast, the choice wasn't great for us.

Our room was nice, the view over the lake was lovely, and the sunshine in March was a bonus! The location was great, really easy to walk into town and also to the pub next door! Staff were friendly and helpful!

Stayed in March 2024

No elevator , a lot of light coming through the door from the hall , breakfast so so

Good service

Stayed in April 2024

Bigger television would be great. No HMI. A fridge and microwave would be a great option to put in room's.

Location was great. Clean room. Fast service for breakfast. Staff was very friendly..

Stayed in April 2024

Location is very good. Breakfast was good but my hubby ordered a side of toast for $2 and only got one piece. Showers were not overly hot. A lot of stairs to climb to get to your room, not good for knee or hip problems.

Stayed in February 2024

Fireplace didn’t work. No hot water for shower.

Stayed in February 2024

The breakfast was okay - choices of breads, bacon and eggs, but no fruit except the juice and no yogurts or cheeses.

Location is great with a courtyard and chairs outside the rooms looking over the lake. The employees were friendly helpful.

Stayed in November 2023

The coffee maker in my room wasn't working, and they didn't replace it. Fortunately I had brought some instant coffee powder with me!

The atmosphere and style of the hotel. The fire in the reception area was very homely and inviting. I lost the keys to my suitcase, and the staff were amazing and found tools and opened it!

Stayed in November 2023

They left dirty towels in room from previous guest. When advised they did not get them

Stayed in November 2023

Although the staff were hardworking and helpful, they could have been a little more friendly and warm. My partner was ill and needed hot water on a regular basis. Would have been nice if they could have provided a kettle. Other hotels on our trip were able to provide a kettle.

The room was clean and modern. The exterior of the hotel is beautiful and so are the surroundings.

Stayed in October 2023

Breakfast no taste

All of the above the breakfast was poor. No taste

Stayed in October 2023

the noise of the family above our room

The stay was nice but there was a family with three kids directly above us and the noise and vibrations were very disruptive.

Stayed in October 2023

Room had zero view, even though it is located by the water. There was no hairdryer supplied. Staff was somewhat indifferent.

Location , free parking, breakfast included pricing. Clean, updated room and bath.

Stayed in October 2023

If you have mobility concerns, be sure to mention it when you book; there is no elevator but for most people walking up stairs to the third floor is fine There is only a shower, no bathtub, No mini fridge but ice and bucket available Like most hotels, the pillows are really fat and awkward to sleep on ….if you like a flatter pillow, bring your own

Great location on the waterfront, only a block from the Thousand Islands Playhouse Attractive clean Inn with a lovely foyer with fireplace Restaurant in the building and many nice restaurants, pubs nearby Safisfactory breakfast included Quiet environment

Stayed in October 2023

Mediocre food

Friendly staff

Stayed in September 2023

A bit run down

Convenient location

Stayed in October 2023

Nice breakfast and evening meal. Good location

Stayed in October 2023

Had to run the water in the shower for at least 5 min before there was hot water. That is quite a waste of water

The location is excellent

Stayed in September 2023

The breakfast is not good, bad quality and service is very bad.

The place is nice a comfortable, it’s clean and it is close to lake.

Stayed in October 2023

The room location was great. The window blackout curtains were old and did fit the size of window thus not being able to cover the entire window. There was no elevator of lift to help people with walking difficulties, this was my error for not checking before I booked the room. There was two dining table chairs without a table besides the desk and chair. The other problem was I could have got a cheaper rate for the same room including breakfast if I waited and booked on the hotel site directly one or two days before, Booking.com cost me an extra $70.00 for my two night stay. I will start checking with the hotels directly before using Booking.com in the future.

The breakfast room was also the lunch and dinner room. The room had great views of the the St Lawrence river from most of the tables. The breakfast staff were great along with the front desk staff.

Stayed in September 2023

Some serious maintenance is required to spruce up the exterior

The location is right on the waterfront. The main building is an old beauty. Breakfast out on the terrace was wonderful

Stayed in July 2023

Was expensive for the type of accommodation

Location.

Stayed in September 2023

We used Booking.com to get rooms. The hotel was not at all busy but they still put us in the very worst dooms there. We were in a motel type unit looking right on the pavement of the street and my car. Cheap on their part

Good overall.

Stayed in September 2023

The restaurant has gone to the dogs. The service is slow and confused. Tables are not being wiped down or cleared swiftly or at all in some cases. The menu is weird but the actual food is so much worse. We visited 3 years ago and while it wasn’t a Michelin star-worthy experience back then, it was totally fine and did the job. The restaurant ambience and view offer so much, it’s very disappointing that the food and service let it down. Breakfast (which was included) was very mediocre. Suggest you visit the restaurant for drinks only, and go elsewhere for meals (there is a gastropub across the road, we didn’t try it but it would be hard to do worse than Muskie Jakes).

Absolutely gorgeous location. Fabulous if you’re arriving by boat, or just to gaze out at the ferry cruises coming and coming. Very charming grounds, and an easy 10 minute walk to the beach, playground/splashpad.

Stayed in September 2023