437 Prince Street, B2N 1E6 Truro, Canada
#8 of 14 hotels in Truro
Guests' ChoiceBased on 1116 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 22 April 2024
Danielle
CanadaEncountered a very rude staff person in the hallway as I was trying to get off the elevator, quite off putting to say the least . Everyone else I encountered was lovely. Breakfast was good and nice that it was served.
Location
Stayed in April 2024
Reviewed: 8 April 2024
Kelley
CanadaElevator was inaccessible during stay. Place was very packed for 2 conferences and a cheer weekend. Staff were not monitoring kids playing on elevators which meant climbing stairs to the top level for our rooms (I'm also pregnant) which was not great.
Breakfast was wonderful, always kept stocked up. Rooms were clean.
Stayed in March 2024
Reviewed: 1 April 2024
Marie
PhilippinesHot tub is still not working and its been how many months already.
Stayed in March 2024
Reviewed: 29 March 2024
Josephine
CanadaRoom walls could have been cleaned better
Location, food was excellent in restaurant
Stayed in March 2024
Reviewed: 12 March 2024
Tarra
CanadaThe hot tub was out of order. Was definitely looking forward to it
Comfy, clean rooms. Breakfast was delicious.
Stayed in March 2024
Reviewed: 10 March 2024
Matthew
Canadabreakfast and beds were very comfortable , rooms were great size as well and clean washrooms
breakfast was excellent with full service the room was great with very comfortable beds , I had stayed the night before in Halifax at the Hampton inn at Hilton home suites and the stay at Inn on Prince Hotel was a lot better and better in quality and service, will defiantly be staying here again when visiting central Nova scotia
Stayed in March 2024
Reviewed: 29 February 2024
Ann
CanadaThe breakfast was excellent and the serving area above par but the hotel does need some TLC. Eating area for breakfast was lovely so is entrance. The beds are comfortable and the room is acceptable however hall carpets are worn and dirty, doors and moulding have chipped paint. Time to spruce it up!
Stayed in February 2024
Reviewed: 20 February 2024
Elita
CanadaThe hot tub was out of order, and in our room the television turned itself on in middle of the night while all were asleep… it was weird.
Great location, size, and amenities.
Stayed in February 2024
Reviewed: 19 February 2024
Joe
CanadaUnfinished hallways and the price
The breakfast and the location
Stayed in February 2024
Reviewed: 19 February 2024
Heather
CanadaRoom was cold
Room was available
Stayed in February 2024
Reviewed: 12 February 2024
Fralynn
CanadaThere were no chairs at the table in the room, no where for us to sit and play games together. Others then that we loved it
Pool, staff, breakfast, bunk beds
Stayed in February 2024
Reviewed: 11 February 2024
Mark
CanadaWe stayed one night there was nothing not to like other than the construction, but it was not a major problem
Great location, clean and comfortable
Stayed in December 2023
Reviewed: 10 February 2024
Theresa
CanadaUncomfortable bed (usually good on other stays) Musty odour in Mai. Floor hallway from front desk to dining area. Training new staff in kitchen so food quality less than usual (took 20 percent off dinner)
Staff consistently friendly and helpful
Stayed in February 2024
Reviewed: 22 January 2024
Maclean
CanadaThe rooms moulding on the ceiling were unfinished and there was a replaced piece of carpet that looked ratty.
The breakfast was great! Lots of options for my daughter whomcant eat gluten
Stayed in January 2024
Reviewed: 2 January 2024
Stacey
CanadaThe front desk lady was unbelievable rude especially to bride and myself on more then once She was lady working on right ,the lady on left was amazing !!
Clean beautiful venue good food
Stayed in January 2024
Reviewed: 30 December 2023
Rina
CanadaRoom smelt musty
Great location, friendly staff, really nice tv, and loved the elves hidden in the lobby
Stayed in December 2023
Reviewed: 29 December 2023
James
CanadaNoise in bedroom
Great location
Stayed in December 2023
Reviewed: 28 December 2023
Donalda
United StatesWe paid for an upgrade. Didn't get it.
The restaurant was excellent.
Stayed in December 2023
Reviewed: 12 December 2023
Efren
CanadaThat put a $200 CAD charge just to be the first time on your hotelm, that on reservatiob by booking, never mentioned, in fact today is monday and money is not back on my credit card yet.
Excellent, and friendly attention, good enougth for breakfast
Stayed in December 2023
Reviewed: 9 December 2023
Jan
CanadaLocation and staff were friendly. Pet friendly.
Stayed in November 2023
Reviewed: 5 December 2023
Power
CanadaThe staff was amazing! The room was comfortable and clean. It was super quiet too. The only thing was that the bathroom was VERY small. But I would stay again in a heartbeat!
Stayed in November 2023
Reviewed: 27 November 2023
Marlene
CanadaThe pool area was a bit chilly 😬 but the water temperature was good. It would be nice to have a little slide for the kiddos, down at the deep end ! Also, another access ladder on the side for less experienced swimmers to get to quicker if they get tired. The hot tub was out of order still, that was disappointing especially since it was cool when you got out of the pool . Thankful for the shower 🚿 there though. There was really no place to hang wet bathing suits in the bathroom; a rack or couple of hooks might be a good addition ! The bathroom was very small, tight quarters.
Our favorite thing is going to a place that has a pool. (Mainly for our grandson 💙) I have been going to this hotel for many years 20+, when it was called 'Keddys' The new ownership has done lovely renovations. And the breakfast which is included is definitely a plus; and the dining room is nice. It is wonderful to have a microwave in the room as well, especially when you are one who needs to reheat her coffee 😊, but also for popcorn to go with an evening movie. Everything was very clean and comfortable. Towels were available at the pool, even though most of us had taken our own. But, when we left my grandsons behind, they were able to locate it for us - thank you to the staff !!
Stayed in November 2023
Reviewed: 16 November 2023
Sandra
CanadaThe hotel is a little outdated but very cosy.
The complementary breakfast is amazing. The staff are very friendly and nice.
Stayed in November 2023
Reviewed: 7 November 2023
Hilda
CanadaThe carpet in the room was rather shabby. We needed help to get the TV on - no instructions and 2 different remotes. Hot water for tea at Breakfast was tepid, milk had run out too.
Location was fine.
Stayed in November 2023
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