Kornmarkt, 6004 Luzern, Switzerland
#70 of 77 hotels in Luzern
Guests' ChoiceBased on 315 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
9.1
Facilities
7.3
Staff
8.3
Value for money
7.3
Free WiFi
8.3
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End of dialog contentReviewed: 30 April 2024
Price
United StatesToilet paper was rough and definitely needs some sound proofing from the outside. We were woke up by outside commotion frequently.
Great stay, bathtub was wonderful, and great location.
Stayed in April 2024
Reviewed: 3 March 2024
Sebastian
United KingdomCheck in turned out to be at another hotel which I couldn’t find. This meant carrying my luggage to and fro exacerbated by the key card I was given not working.
Once inside the room was warm and the bed comfortable.
Stayed in February 2024
Reviewed: 25 January 2024
Andreas
GermanyAbsolutely no reasonable parking available, finding the hotel by car is very very difficult, standard car GPS navigation is useless, parking service is possible, given that one manages the get the car in front of the Hotel Krone. Room "King Suite" is just modestly furnished, the bathroom is tiny
location and friendlyness of rception team
Stayed in January 2024
Reviewed: 17 January 2024
Andreia
SwitzerlandOld building, poor furniture. Window was opened when I arrived (winter time) and didn’t close well. The reception is not in the same place of the room (it could be in the description). Very noise due to the bad building construction.
Location, staff and cleaning.
Stayed in January 2024
Reviewed: 6 January 2024
Paul
United StatesThe check in was at another location. I was not informed of this prior to the stay. I found out with a small sign attached to the door of the building we were staying in.
Great location. Breakfast was really good and open until 12pm. They also had prosecco making it more of a brunch feel.
Stayed in December 2023
Reviewed: 29 December 2023
Susana
New ZealandApartment was in the small size, hard to find space for the luggage. Reception in a different building, not ideal if you have heavy luggage to drag across cobbled streets. Staff at reception not very welcoming.
Location was great and the apartment was clean.
Stayed in December 2023
Reviewed: 16 December 2023
Anais
SpainThe afternoon receptionist was professional and nice.
Stayed in December 2023
Reviewed: 1 December 2023
Kok
SingaporeUnable to close room door due to its latch-spring issue. Need to manually press the spring each time so that the latch will return to original position, otherwise the door will not be closed.
Central location, close to Luzern bus & train stations, which are both 5 to 10 mins walk to the hotel. There are a few grocery stores such as Coop, Migros & etc... inside the train station to buy local food and drinks.
Stayed in November 2023
Reviewed: 9 November 2023
Edmond
IsraelThe bathroom
The location
Stayed in November 2023
Reviewed: 4 November 2023
Ernesto
United StatesBecause it is located in a tourist spot, you can hear the traffic of people until late night and you can hear the trash and delivery trucks very early in the morning. Noise is the challenge.
Great location, friendly staff, great breakfast, clean rooms, great view from my room. What else you need?
Stayed in November 2023
Reviewed: 20 October 2023
Junaina
MaldivesThough we were aware that we will be staying in another hotel and the check-in in another, the hotel could provide luggage transfer service as the road was cobblestone street and difficult to drag two big luggages.
The location and size of the room
Stayed in October 2023
Reviewed: 18 October 2023
Max
United StatesThere was a loud church bell that rang all night right outside the window and kept us awake.
The room was pleasant and the location was central.
Stayed in October 2023
Reviewed: 14 October 2023
Catherine
MalaysiaThe design
Location was good. Receptionist was kind
Stayed in October 2023
Reviewed: 23 September 2023
Marc
BelgiumWi-Fi was bad
Excellent location, friendly and helpful staff
Stayed in September 2023
Reviewed: 20 September 2023
Tom
United StatesSize of room, no AC. No desk, no space to put stuff.
Breakfast and location were very good.
Stayed in September 2023
Reviewed: 8 September 2023
Lynelle
AustraliaBeds were not the best.
Location was good
Stayed in September 2023
Reviewed: 24 August 2023
Murray
AustraliaNeeds aircon in rooms.
Great room awesome decor and location. Staff where great
Stayed in August 2023
Reviewed: 17 August 2023
Hannah
AustraliaNo aircon. The fans provided did not help much. The hotel was hard to find at first and check in is at a different location. Room did look very dated.
Great location. Right in the middle of town. I know a lot of people complain about the clock tower however we didn’t notice it with the windows closed. We were also on the other side of the clock tower in the symphony room.
Stayed in August 2023
Reviewed: 30 July 2023
Liz
IrelandNo parking, had to carry sui cases 10 minute walk and had to check on to a different hotel and walk to tge majic for tge room and same to check out
Liked the location
Stayed in July 2023
Reviewed: 25 July 2023
Mee
United StatesBreakfast
Stayed in June 2023
Reviewed: 18 July 2023
Ryan
United KingdomRooms were quite hot, fans provided helped a little bit.
Perfect location. Lovely theming.
Stayed in July 2023
Reviewed: 29 June 2023
Kam
Hong KongThe electronic keys had some issues. The fan was too small to cool in summer.
The location is good
Stayed in June 2023
Reviewed: 27 June 2023
Leon
SwitzerlandAll
nothing
Stayed in June 2023
Reviewed: 19 June 2023
Owen
Australiaclose to a bell tower with bells ringing all throughout the night.
location, cool Egyptian room, clean
Stayed in June 2023
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