Luchernstrasse 37, 3920 Zermatt, Switzerland
#212 of 458 hotels in Zermatt
Guests' ChoiceBased on 22 apartment reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 22
Reviewed: 1 January 2024
Weichuan
Taiwanlike stay at home
Stayed in January 2024
Reviewed: 4 August 2023
Hsiu-chuan
SwitzerlandLydia is an amazing host! And the location is amazing!! The kitchenwares are so diverse and well-prepared!
Stayed in August 2023
Reviewed: 24 July 2023
Trevor
United StatesVery kind and helpful host. Went out of her way to contact us to be sure we were finding our way.
Stayed in July 2023
Reviewed: 12 June 2023
Brett
GermanyOf course, the value is in part due to being a bit outside of the old town center, but the walk isn't far. One minor issue was that for 2 bedrooms and 4 people one bathroom is not enough.
Overall, a very good value for money and a quite-centrally located hotel apartment. It was very clean and well-decorated, had a nice balcony outside, TVs in each room, a nice-size kitchen, and a very easy check-in (we used a code given us from the owner to the the apartment key from the mailbox).
Stayed in June 2023
Reviewed: 7 June 2023
Niramol
ThailandJust a bit far from the bus stop but as we expect
Nice and cozy room with super host Lydia
Stayed in May 2023
Reviewed: 4 June 2023
Nimisha
IndiaCosy apartment and host welcomed us with wine and chocolate.kitchen was well equipped. Host also helped us for a taxi .
Stayed in May 2023
Reviewed: 30 May 2023
Pathawut
Thailandhelpful owner kitchenware is well prepared
Stayed in May 2023
Reviewed: 6 May 2023
Martin
United KingdomNothing to dislike.
Fantastic view just round the corner. Quiet situation. Perfect for walks. 10 minutes walk from shops. 15 minutes walk from station. Very well equipped kitchen. Very clean.
Stayed in May 2023
Reviewed: 3 August 2022
Subhendu
GermanyInternet connection (wifi) was really poor.
The host was a nice person and very helpful. We enjoyed staying there. Also everything is nearby fro the apartment.
Stayed in August 2022
Reviewed: 14 July 2022
Thepanant
Thailandclose to the matterhorn gondola station, had a bakery and supermarket just 2 mins by walk. had all you need for a family stay. place is bigger than what you see in image.
Stayed in July 2022
Reviewed: 4 April 2022
Lane
United KingdomWe didn't discover the second door key until the last day of our stay!! Otherwise everything was perfect.
Superbly clean and well equipped spacious apartment in a great location, quiet and peaceful but only a short walk to shops/bars/ski lift. The host communication was excellent. Our first time self catering after many hotel stays in Zermatt, and we are converted!
Stayed in April 2022
Reviewed: 26 March 2022
Konrad
SwedenSome cutlery and kitchen equipment like the knives and pepper grinder could be in better shape.
Perfect Location and cosy apartment!
Stayed in March 2022
Reviewed: 10 January 2023
Tasha
SingaporeWe didn't get a view of Matterhorn from the balcony.
It's around 15 mins walk from train station. Manageable for us to walk when we reached Zermatt.
Stayed in December 2022
Reviewed: 21 August 2022
Sonam
Indiait’s overpriced
it was so central and calm
Stayed in August 2022
Reviewed: 24 July 2023
Sarbjeet
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 2 May 2023
Dayani
MalaysiaThere are no comments available for this review
Stayed in April 2023
Reviewed: 27 February 2023
Clara
AustraliaThere are no comments available for this review
Stayed in January 2023
Reviewed: 25 January 2023
Piotr
CanadaThere are no comments available for this review
Stayed in January 2023
Reviewed: 14 March 2022
Anna
SwitzerlandThere are no comments available for this review
Stayed in March 2022
Reviewed: 8 March 2022
Margus
SwitzerlandThere are no comments available for this review
Stayed in March 2022
Reviewed: 21 December 2021
Aleksandra
SwitzerlandThere are no comments available for this review
Stayed in December 2021
Showing 1 – 22
Freiburg im Breisgau, Germany
Puerto Ángel, Mexico
Castelvetro di Modena, Italy
Bandung, Indonesia
Positano, Italy
Korenica, Croatia
Milan, Italy
Midigama, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content