Morgartenstrasse 4, 6003 Luzern, Switzerland
#21 of 77 hotels in Luzern
Guests' ChoiceBased on 805 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.7
Facilities
8.7
Staff
9.5
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 20 May 2024
Mark
AustraliaThe fact that you could not get into the bed from both sides. This was annoying.
Great location and the room was modern. Breakfast was great too.
Stayed in May 2024
Reviewed: 19 May 2024
David
United KingdomExcellent location Friendly helpful staff
Stayed in May 2024
Reviewed: 18 May 2024
Jennifer
United StatesThe bathroom door was out of alignment so it wouldn’t latch shut. The door would slowly open so we had to put something in front of it for privacy.
It was a 5 minute walk from the train. Very close to everything including boats. shops, restaurants, etc. The staff were very nice and helpful. Good breakfast. Very clean room.
Stayed in May 2024
Reviewed: 17 May 2024
Paula
FinlandVery nice small hotel. Clean and comfy rooms.
Stayed in May 2024
Reviewed: 17 May 2024
Jennifer
New ZealandN/A
Its location to the main train station. Buses were also handy. It’s all nicely done with good finishing. Breakfast was great plenty of choices.
Stayed in May 2024
Reviewed: 16 May 2024
Anannit
ThailandRelatively small hotel entrance, not a big deal
This hotel located close to the railway station makes our trip very relaxing. It is very very convenient for city visitors. Though, room is not large, it is fine for us. Breakfast is plentiful and has good quality. Staying in this hotel is perfect for us and may be one among other hotels to consider for visiting Luzern.
Stayed in May 2024
Reviewed: 16 May 2024
Mark
United StatesSmall lobby
Close proximity to everything we wanted to see and close to to railroad station.
Stayed in May 2024
Reviewed: 16 May 2024
Janice
AustraliaNA
Great location Clean and comfortable Staff friendly
Stayed in April 2024
Reviewed: 16 May 2024
Ganster
United StatesBasic but comfortable and very clean. Close to the train station. Friendly staff.
Stayed in May 2024
Reviewed: 15 May 2024
Pei-feng
Taiwannothing
Breakfast is included in the price. Breakfast is perfect buffet, offered with many options. The location is close to main train station. A quiet place. The staff in the reception are friendly and enthusiastic to answer our needs, including asking for a shaving kit, for luggage room, and introducing this city.
Stayed in May 2024
Reviewed: 15 May 2024
Stephen
United StatesIt was a little worrisome when arriving in the small lobby with paint chipped off corners of the walls, but that was not consistent with the rest of the hotel. Really nice stay.
Basic, but very clean, accommodation in center of Lucerne old town area, close to the train station. Wonderful staff. Very nice breakfast in a common area which was available to gather at other times, with a refrigerator to leave any food you want to store. Really all you need to have a convenient and affordable stay in Lucerne.
Stayed in May 2024
Reviewed: 14 May 2024
Linda
United StatesIt was very nice and comfortable.
Stayed in April 2024
Reviewed: 11 May 2024
Kok
MalaysiaLocation, Location, Location
Stayed in May 2024
Reviewed: 11 May 2024
Kok
MalaysiaLocation, Location, Location
Stayed in May 2024
Reviewed: 10 May 2024
Kee
AustraliaThe toilet is a bit small.
The location of the hotel is perfect; just 5 mins walk from the train station and the Chapel Bridge while it is quiet at night. The room is a bit small but it is tidy, clean, and comfortable. The quality of the breakfast is good.
Stayed in May 2024
Reviewed: 9 May 2024
Nigel
AustraliaNil issues
The location was exceptional to the Lucerne HB Bahnoff Station literally 3 minutes walk. Also to the Old town, Chapel Bridge and ferry. Staff were exceptional and also the breakfast that was included in the price.
Stayed in May 2024
Reviewed: 6 May 2024
Huan
SingaporeCertain sections of the wood floor in my room are squeaky
Very close to the train station as well as old town. Plenty of eating options. No kettle in the room but able to get hot water, coffee and tea from the lounge anytime. Clean room and public lounge. Similar breakfast options as other Swiss hotels; my personal favorite as blueberries was available for cereal.
Stayed in May 2024
Reviewed: 6 May 2024
Lynette
AustraliaThe pillows are not good and could use an upgrade. Only one juice was offered at breakfast, and for someone who could not drink orange juice, this was disappointing.
The location is perfect. The staff are all very friendly and helpful. The room was lovely, and we especially loved the balcony.
Stayed in May 2024
Reviewed: 4 May 2024
Celiine
SingaporeNil
Very comfortable and cosy rooms, breakfast is simple but excellent, staffs are friendly and welcoming 👍
Stayed in May 2024
Reviewed: 30 April 2024
Chia-feng
TaiwanBreakfast are is a little crowded
Perfect location, nice hotel service and breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Robert
CanadaExcellent breakfast - excellent location - excellent staff. I returned to Lucerne a couple of day later and needed to store my luggage for a few hours. There weren't any lockers available at the train station so I walked a couple of blocks to the hotel and they gladly stored my luggage for 5 hours - no charge. If I return to Lucerne I will definitely stay in this hotel.
Stayed in April 2024
Reviewed: 25 April 2024
Paula
United KingdomNo fridge in room
Location
Stayed in April 2024
Reviewed: 24 April 2024
Milap
IndiaNothing. Perfect.
Excellent location. Near to everything and still quiet. You can walk to the lake, railway station, bridge and monuments. The staff goes out of way to welcome and help to an extent you forget you are in Stiff Switzerland.
Stayed in April 2024
Reviewed: 22 April 2024
Katherine
United StatesThe room was small.
Great location: 5 minute walk to train, central to activities. Staff helpful.
Stayed in April 2024
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