Am Bahnhof, 3818 Grindelwald, Switzerland
#16 of 42 hotels in Grindelwald
Guests' ChoiceBased on 474 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.3
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 24 April 2024
Lim
MalaysiaBreakfast don't have boiler egg or fried egg
Location front of train station
Stayed in April 2024
Reviewed: 23 April 2024
Hill
Czech RepublicThere wasn't anything we didn't like....excellent!
I loved everything about the hotel, the staff, the restaurant and the room
Stayed in April 2024
Reviewed: 23 April 2024
Samantha
United KingdomNot much I didn't like!! Had pretty much everything you needed for a good stay in Grindelwald.
Can't beat the location, incredibly easy and convenient to get to. The staff were very accommodating and friendly and even gave suggestions to activities in the area. All spoke a good level of English so communication was very easy. Rooms were spacious enough and had good ammenities. We had a mountain view room which did not disappoint! . Breakfast was good and had a decent range of options. We also dined in at the hotel restaurant for dinner and had some good service and meals from the staff. Would recommend to others!
Stayed in April 2024
Reviewed: 22 April 2024
Robert
AustraliaLocation to train, short walk to cable car. On-site bar and restaurant.
Stayed in April 2024
Reviewed: 16 April 2024
Jerome
SingaporeVery convenient location, literally next to the main Grindelwald train station. Despite the works at the train station, the room was quiet, and we slept soundly. The view of Eiger was amazing, and the buffet breakfast had a good spread, although vegan options were limited. Overall, highly recommended!
Stayed in April 2024
Reviewed: 11 April 2024
Lynn
United KingdomApril 2024 there are ongoing works at the station, but these didn't affect our stay personally. However if you want a lie in then you might not want a room at the front of the hotel! Its a bit of a walk to Grindelwald first station - about 15 minutes uphill, but of course that can be seen as a positive when you are walking downhill on the way back!
Room facilities great. TV and coffee machine. Small balcony. Comfy beds and extra pillows. Literally right next to the tramline and train station. We were able to drop our luggage here prior to checking in, and they took it to our room. The hotel itself is a little old fashioned, which is charming, but the rooms are spotless and traditional and at the same time brought up to modern standards. Wifi excellent. Would definitely recommend. The breakfast buffet was the best I had in Switzerland during our stay. You even get bacon and eggs!
Stayed in April 2024
Reviewed: 9 April 2024
Stephen
United KingdomThe stay was great, and there was nothing we didn't like
Great location right next to the main station. The room had a clear view of the mountains, and was comfortable and quiet. Breakfast was good, with all we needed. Hot food options were limited, but not a problem for us. The internet connection was fast with at least 170mbit down and 40mbit up
Stayed in April 2024
Reviewed: 5 April 2024
Sharyn
SwitzerlandIt was a bit warm even with heating off. Fixed by opening the balcony door.
Friendly, comfortable and clean, awesome food and staff. Thanks Anna
Stayed in April 2024
Reviewed: 2 April 2024
Sameera
GermanyI am not basing my rating on these minor points but they are worth mentioning. 1. Breakfast is monotonous, absolutely no protein for vegetarians. Very limited options. 2. They must get their parking algorithm fixed. There are only few slots to park right next to the hotel, while there are other slots nearby. I was once asked to park in a particular spot at the hotel, only to be woken up at 23.30 in the night to make way for another car which was driven by people only to dine at the place. This was rude and ruined my next day. I let this go only because the staff here is very sweet and helpful.
Super friendly staff, good location.
Stayed in April 2024
Reviewed: 28 March 2024
Tsz
United KingdomThe location can’t be more convenient, just a step from station
The staff super nice and helpful
Stayed in March 2024
Reviewed: 26 February 2024
David
ItalyNothing to dislike 👍
Illes @ reception was friendly and most helpful even when we had to check in late on Friday night. The rooms clean, spacious and the view of Mt. Eiger was simply fantastic to wake up to in the morning.
Stayed in February 2024
Reviewed: 22 February 2024
Andrea
United KingdomNothing
It was very beautiful and very well located.
Stayed in February 2024
Reviewed: 18 February 2024
Maria
SwitzerlandTv was not working in the beginning but they fixed it
The staff, the hotel, the place in general
Stayed in February 2024
Reviewed: 12 February 2024
Sara
IrelandHowever our room was extremely warm, we were literally sweating in there. We even turned off all the heaters but didn’t change anything… The bathroom’s fan is waaaaaay too loud and goes on for quite a while, it was absolutely annoying. The breakfast is really poor, they don’t offer many options at all. Also, you were always feeling in a rush because the staff would start cleaning up already half an hour (if not earlier) before the actual time they state the breakfast is. Some of the staff was super friendly and really helpful, people that really know how to approach others. Older staff were kinda rude and not really caring about anything… Overall not too bad for the price!
The location is perfect, rooms are clean and comfy.
Stayed in February 2024
Reviewed: 5 February 2024
Manuela
SwitzerlandThe room could have been slightly cleaner as there was dust in a few corners. Would not go back to the restaurant as the service was particularly bad and very slow, the food was OK.
Good hotel in front of the train station and therefore very well located to reach the ski slopes easily by bus or by train. Staff was kind. Very nice sauna (requires reservation). Good breakfast.
Stayed in February 2024
Reviewed: 4 February 2024
Natasa
Czech RepublicFor us it wasn’t important but the wifi connection was not very good in the room.
Comfortable beds, amazing location, delicious breakfast and friendly staff.
Stayed in February 2024
Reviewed: 17 January 2024
Brangwin
AustraliaPerfect location right on the train station platform giving the easiest possible access to the slopes. Very comfortable room and beautiful aspect. Staff excellent and very welcoming.
Stayed in January 2024
Reviewed: 7 January 2024
Sandra
AustraliaShower was on the small side for a tall man.
Convenient to train. Great access for walking the town
Stayed in January 2024
Reviewed: 6 January 2024
Michael
United KingdomExcellent location and staff
Stayed in January 2024
Reviewed: 5 January 2024
I-chou
Taiwanservice of front desk staff is pretty excellent. They always keep smile, and provide useful travel information and recommendation to prevent me from doing wrong decision.
Stayed in December 2023
Reviewed: 27 December 2023
Sean
United StatesI found nothing that I didn't like during my stay.
The hotel is spotless, room is clean and comfortable and the restaurant had very good tasting food! Not to mention.. the staff treated me as if I was family!
Stayed in December 2023
Reviewed: 16 December 2023
Qiong
ChinaNothing.
Hotel staff is nice! Location is perfect, very near to the train station, but very quiet! And view of our room is wonderful, facing to the snowy mountains! It’s warm and comfortable inside the room! The free breakfast is so delicious and rich in food choices.
Stayed in December 2023
Reviewed: 22 November 2023
Jay
TaiwanN/A
Location is perfect. Just notice there will be train announcements all the time.
Stayed in November 2023
Reviewed: 20 November 2023
Reiner
IndonesiaBecause of thw low season they only open the receptiom until 7pm and no room service
The location of the hotel is strategic, just in front of the grindewald train station, they have amazing view if you order the mountain-facing room. Their food are amazing too.
Stayed in November 2023
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