Untere Trufta 91, 3920 Zermatt, Switzerland
#84 of 459 hotels in Zermatt
Guests' ChoiceBased on 19 apartment reviews
9.3Cleanliness
9.4
Comfort
9.3
Location
9.0
Facilities
9.0
Staff
9.6
Value for money
9.1
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 19
Reviewed: 20 December 2023
Emma
United StatesLocation is far from any food and the town, but it’s a great walk in, we started to love the location.
Claudia was phenomenal, so helpful and kind. Unbelievable view of the Matterhorn from bed and balcony, seriously 100/10. Could ski in and out with a little walk.
Stayed in December 2023
Reviewed: 20 December 2022
Diarmuid
IrelandNothing
So welcoming - what a beautiful location. Claudia was amazing and so welcoming.
Stayed in December 2022
Reviewed: 30 November 2022
Tamara
SwitzerlandThe studio is clean, comfortable, and had everything we needed for our stay. We even got an upgrade to the room with the Matterhorn view. The view you get is so dreamy :) Host is eager to help if you need anything. The place is a little further away from the center so better take a taxi on the day you arrive. (Easier with luaggage).
Stayed in November 2022
Reviewed: 27 September 2022
The
United KingdomClean, comfortable, and had everything we needed for our stay. Host was communicative and friendly.
Stayed in September 2022
Reviewed: 11 August 2022
Janke
NetherlandsWe thought 30 CHF for laundrey is very expensive.... but it was well done.
The location was great, you have a beautifull view at the Matterhorn and because the house is a little at the end of the village it is quit. We where with a family (3 adults, 4 small kids) and for us the kitchen was great! We found everything we needed and cooked all the 4 nights and eat at the big table. The beds wear great and the space in the house was very big, so nice. Also the garden was super. To go into town we used the free bus, we didn't needed taxi's. Super stay! Thank you Claudia!!!
Stayed in August 2022
Reviewed: 31 December 2021
Dan
SpainClaudia was extremely responsive all along the way. Helped with all the questions and provided details about the surrounding
Stayed in December 2021
Reviewed: 10 August 2023
Anonymous
United KingdomGreat location for visiting my son. Easy to get into town by (free) bus if you don’t want to walk. Small but has everything you need. Very clean. Wonderful balcony for morning sunshine. Claudia is a very responsive host. Had a fabulous stay and would definitely stay there again. Thank you.
Stayed in August 2023
Reviewed: 31 December 2022
Anonymous
Germanyit’s location from the railway station is far
Rooms were clean and tidy . lView from the place is great
Stayed in December 2022
Reviewed: 19 December 2022
Anonymous
SwitzerlandGreat service from the owner, clean, directly connected to the slopes. Panorama view to the Matterhorn!
Excellent stay in Zermatt for a nice price!
Stayed in December 2022
Reviewed: 1 October 2021
Anonymous
Czech RepublicAmazing accommodation with a very nice and helpful lady owner! There is perfect peace and the garden has one of the best views of the Matterhorn! The bus / cable car stop is just a few minutes walk away, so overall a very good location. In addition, the owner provided us with a more luxurious version of accommodation (two-storey suite) than we paid for! In short, complete satisfaction and we will be happy to return here again! Thank you!
Stayed in September 2021
Reviewed: 21 February 2024
Anastasiya
RussiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 24 April 2023
David
SwitzerlandThere are no comments available for this review
Stayed in March 2023
Reviewed: 22 November 2022
Anupam
SwitzerlandThere are no comments available for this review
Stayed in November 2022
Reviewed: 19 April 2022
Barbara
SwitzerlandThere are no comments available for this review
Stayed in March 2022
Reviewed: 24 January 2022
Andrea
SwitzerlandThere are no comments available for this review
Stayed in January 2022
Reviewed: 21 January 2022
Aleksandr
SwitzerlandThere are no comments available for this review
Stayed in January 2022
Reviewed: 30 October 2021
Rory
United KingdomThere are no comments available for this review
Stayed in October 2021
Reviewed: 31 July 2021
Michal
Czech RepublicThere are no comments available for this review
Stayed in July 2021
Showing 1 – 19
Mons, Belgium
Gosau, Austria
Afitos, Greece
Paris, France
Todtnau, Germany
Arnoldstein, Austria
Grächen, Switzerland
Prague, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content