Rue J.- L. Pourtalès 3, 2000 Neuchâtel, Switzerland
#22 of 32 hotels in Neuchâtel
Guests' ChoiceBased on 249 hotel reviews
8.1Cleanliness
8.8
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
9.3
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 4 May 2024
Erica
SwitzerlandThere were people driving cars very fast late at night and it made a lot of noise, but that is not the fault of the hotel.
The room was a good size and very clean. There could have been a little bit more choice at breakfast.
Stayed in May 2024
Reviewed: 12 April 2024
Mark
Switzerlandcould have been some creme for the coffee I the room.
Friendly desk staff, clean, good bed (not soft ), decent breakfast.
Stayed in April 2024
Reviewed: 2 April 2024
Catalin
RomaniaOur room was quite large. It felt awesome to freely move inside without bumping into furniture. The bathroom was indeed another nice surprise.
Stayed in April 2024
Reviewed: 13 March 2024
R
NetherlandsI am not sure if it was possible to request this but the room was not equipped with a safe. Window blind was a bit old school and it took some effort to open and close. It also makes some noise while opening and closing it which is not nice at night. You can hear the noise from the breakfast hall if you are staying on the same floor.
The rooms were quite big in size and comfortable. You can find all basic things you would expect from the room. The hotel is located just outside the old town and takes only 10 minutes from the station by walking. You can walk to the old town within a couple of minutes. Nice breakfast. Public transport ticket was included in my stay along with free entrance/discount cards for city attractions.
Stayed in March 2024
Reviewed: 13 March 2024
Ned64
NetherlandsNothing not to like.
Very friendly and helpful staff. And good gluten free options for breakfast. Excellent location with nice bar/restaurant next door
Stayed in March 2024
Reviewed: 26 October 2023
Tom
NetherlandsVery limited choice at breakfast
Clean rooms of decent size
Stayed in October 2023
Reviewed: 25 October 2023
Christopher
United Kingdomsuited us perfectly for short stay
attic room small but perfectly formed and functional Good breakfast Happy pleasant helpful. staff
Stayed in October 2023
Reviewed: 21 October 2023
Daniel
ColombiaSome renovation will be fine, it does not look very modern.
Breakfast was very good and complete (buffet). They gave us a tourist card for public transportation and museums.
Stayed in September 2023
Reviewed: 14 October 2023
Arthur
United StatesNot a whole lot to dislike … a little bit of noise from the bar next door though only an issue if you kept windows open and are sensitive to that kind of thing in the evenings.
Great location, super friendly/capable/helpful staff.
Stayed in October 2023
Reviewed: 26 September 2023
Chiara
ItalyIt was my fault, I didn’t know that Switzerland has different sockets and the room had only the Swiss type. Keep in mind to bring an adaptor.
The room was spacious and very comfortable.
Stayed in September 2023
Reviewed: 21 September 2023
Seraina
SwitzerlandThe streets around the hotel are quite nosy and loud during the night. However the hotel provides earplugs.
The hotel is a 5 min walk away from the city center, perfect for a weekend trip.
Stayed in September 2023
Reviewed: 27 August 2023
Péter
HungaryThe price is quite high. The city tax is also high, but pubic transportation is included.
The hotel is quite comfortable, close to the city center, 10 min. walk from the train station. The room was clean, equipped with coffee machine. The weather was hot, what is not usual in Swiss, so there is no air conditioning in the room, although a high performance fan was there.
Stayed in August 2023
Reviewed: 20 August 2023
Louisa
SwitzerlandBreakfast wasn’t anything special, no croissants left even though we arrived nearly an hour before the end of breakfast service, and the bread was dry. For 18chf pp this was disappointing.
Very clean and excellent location a few minutes walk from the lake.
Stayed in August 2023
Reviewed: 30 July 2023
Patrick
SwitzerlandThe vending machine in the entrance didn't refund the 60 CHF deposit when buying something.
Nice and clean room. Good breakfast. Friendly staff. Great location.
Stayed in July 2023
Reviewed: 19 July 2023
Maria
United StatesNo air conditioning
Nice location. Adequate room. Very clean
Stayed in July 2023
Reviewed: 18 July 2023
Clément
BelgiumThere was no air-conditioning in the room. With the hot temperature outside it was difficult to sleep.
Property is well located in the center. Staff is friendly and professional.
Stayed in July 2023
Reviewed: 2 July 2023
Manuela
AustraliaNot very spacious.
Clean rooms. Free coffee and tea in the room. Good location.
Stayed in April 2023
Reviewed: 24 June 2023
John
AustraliaBreakfast was adequate but too much pre-packaged food. I look forward to real cheese, not the stuff in little plastic packages.
Good location, very helpful staff, large and comfortable room. Overall good value and would recommend .
Stayed in June 2023
Reviewed: 18 June 2023
Simon
Hong Kongno air con
space, location, checkin checkout, quiet
Stayed in June 2023
Reviewed: 17 June 2023
Astrostrike
SwitzerlandPleasant stay with friendly staff
Stayed in June 2023
Reviewed: 1 June 2023
Debra
AustraliaSmall room.
Location and friendly staff
Stayed in May 2023
Reviewed: 22 May 2023
Pedro
FranceNo particular remark.
The room was spacious and comfortable. The breakfast had a lot of variety. The staff is very kind and helpful. The hotel is also very central and one can reach the center of the town, the lake and the train station within minutes walking.
Stayed in May 2023
Reviewed: 21 May 2023
George17m
Switzerland- The price was quite high for what it is, and for what seemed to be off-season for tourism, but obviously this will vary depending on multiple factors so you might be able to book it for less.
- Great location, close to the center and the lake and close to the bus stop and the funicular going to the train station. - Clean - Buffet breakfast was not included but it was worth the price - The city card that you receive for the tourist tax is worth it (public transport in all the canton and acess to many museums and attractions in all the canton).
Stayed in May 2023
Reviewed: 15 May 2023
Jan
SwitzerlandBreakfast was very delicious. Staff was very friendly. The hotel is situated on a very central place, not far from the beautiful lakeside. I could recommend this nice hotel very much.
Stayed in May 2023
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