There's nearby construction, so some noise pollution. The recycling area is nearby so some noise pollution as well when glass bottles were thrown.

Very comfortable and clean. Breakfast was splendid. Staff are always welcoming and friendly.

Stayed in September 2023

Casual Warm environment

Stayed in September 2023

The staff were very helpful, especially Niko with suggestions and directions. Also very kind to arrange transport to emergency doctor when he saw I was bleeding on my head due to a rock cut. I thoroughly enjoyed the breakfast, it was yummylicious. The hotel was also kind enough to provide a kettle in my room.

Stayed in September 2023

the staff are very very nice and helpful. Even though we were checked in very late at night.

Stayed in August 2023

Het ontbijt kan beter. Meer keuze in vleeswaren en meer fruit.

Beautiful hotel with good food and service. An employee met us at the trainstation to collect and bring the guests in nice electric cars. Our luggage was being brought to our room. And what a room we had, view of the top of the Matterhorn. Beautiful. The breakfast next morning was good and the shuttle service of the hotel dropped us on time at the station to go back to Täsch.

Stayed in September 2023

Everything was great but I would have to say that it’s the staff that makes this property so special.

Stayed in September 2023

Quiet, close enough to the train station, town centre, river, and any activity we were interested in. The breakfast as well as dinner was excellent.

Stayed in September 2023

It's a little bit far away from the train station and the view point.

The view is excellent. The staff were friendly and helpful. The breakfast was very delicious.

Stayed in August 2023

Nothing!

Melanie and her staff are amazing!! They care for you like you are family!! A shuttle can be arranged at no charge to meet you at the station but the walk is also not unreasonable. One of the big pluses is the delicious food! Dinner is the best in the city. Do not go looking for better because you will not find it. Everything is fresh and wonderfully prepared! They have outdoor seating which is a nice plus.

Stayed in August 2023

Sometimes, if you leave window open, there was smell of smoke, like from chimney, most likely from neighbors house.

Everything. May be should add some sausages to breakfast menu, if people stay more than one day, so there is some variety in choice, besides omelet and bacon. Only related to warm food.

Stayed in August 2023

The nasty cheese sample at breakfast. HaHaHa

We loved the view. The staff was very friendly. The breakfast was good, except for one very nasty cheese sample. I suppose someone must like it, or it wouldn't be there, but, seriously, ewwwww! We laugh about it now.

Stayed in July 2023

NA

The Matterhorn view is amazing- will truly miss the hotel

Stayed in August 2023

Loved the quiet atmosphere inside the hotel and outside. Lovely interior in the lobby and restaurant, alpine style, with lots of wood and cosiness. The Alpine single room is ideal for a single traveller. Nothing unnecessary, perfect cleanliness and freshness, just like in four-star hotels. Soft feather pillow, comfortable soft mattress, weightless blanket... Just open the window and sleep in the freshest air. And all around you, there is silence, no shouting or talking until midnight. The hairdryer in the room was like a hairdryer for home, with several switches, not an inconvenient tube with one mode nailed to the wall, as often happens in hotels. The views from the windows are beautiful and very atmospheric. The view does not rest on the rough concrete wall of the neighbouring house, there is enough space, air and beauty in the windows. The breakfast is excellent, a great choice for all tastes. And how tender were the waffles! And the jam! Every morning you can taste new jam, it's like homemade! The atmosphere in the restaurant is calm, beautiful people sit and talk quietly, without any fuss and shouting, it was a pleasure to be among them. Impressive large windows and views, perfect company for breakfast. Hotel Jägerhof is love at first sight.

Stayed in August 2023

Like nearly all of Zermatt, quite pricey.

Spacious, clean, comfortable.

Stayed in August 2023

Just a little far from the downtown area.

The breakfast was very nice, with plenty to choose from. Nice dining area.

Stayed in July 2023

Nothing

The hotel was in a good location only 10 mins walk from the main train station & also had a great view of the Matterhorn. We had a family room which was huge and had 3 balconies which blew the children’s mind. Breakfast was excellent, good coffee & traditional Swiss continental. The staff were great, & it was a nice touch that the hotel arrange to pick you up and drop you off with your luggage at the station FOC

Stayed in August 2023

Nothing really

The property was very clean and well kept. The rooms were recently renovated and modern.

Stayed in August 2023

They provide shuttle service for free and the employee are friendly . We have a good time.

Stayed in August 2023

My only complaint would be no tea and coffee in the rooms but I understand logistically that is difficult. The only other thing I didn't like is that I couldn't stay for longer!

The room was clean, tidy and the perfect size for a solo traveller. Good facilities, and glacier water straight out of the tap. An absolutely unforgettable view out of the window every morning no matter what room you are in and the centre of Zermatt is literally a 30 second walk away, as well as many beautiful viewing spots for the Matterhorn. This place is also incredibly affordable compared to many other places of accommodation in Zermatt so I would highly highly recommend! The staff are all wonderful (and English speakers as well thankfully as my German is not up to scratch!) they have a wonderful bar downstairs and a lovely glass fronted dining area and the food there was lovely. They also offer a free transport service to and from Zermatt train station when you arrive which is a god-send after a long day of travelling. All round an amazing experience, Danke Schön!

Stayed in August 2023

A bit far from the town center

Wonderful breakfast

Stayed in July 2023

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Rooms & Restaurant where top

Stayed in July 2023

Cleaner coming into room when I'm still in there.

Fabulous breakfast. Comfy bed. Clean room

Stayed in July 2023

I guess I gave 10 points to this hotel last year, but this year’s grade is 8 because of the room. Unfortunately, the hotel seems to have different kinds of single rooms. Last year’s was one of the nicest single rooms I have stayed in, but this one was pretty uncomfortable and weird, which was quite disappointing. There is no separate toilet in the room, but the toilet seat and shower are in the room. Felt really exposed. The bed is in a weird place by the window (and since there are no thick curtains, you’ll wake up at sunrise), and all the spotlights of the room are pointing in the wrong direction, and there is no light by the desk. This room is also next to the stairs, so without earplugs you’ll wake up at 7 when people start running in the stairs.

This was my second stay in the hotel. I really like the friendly staff, lovely breakfast and spacious breakfast room and the location, which is a few hundred metres from the busy centre. The hotel is in a quiet corner of Zermatt, but still easy to reach by foot (no major uphill). The hotel and the rooms are extremely clean.

Stayed in July 2023

Very modern accommodations. Excellent staff. Jo, Nacho were great.

Stayed in July 2023

Very comfy beds, very clean room, spacious bathroom, breakfast included

Stayed in July 2023