18 Löwengraben, 6004 Luzern, Switzerland
#52 of 77 hotels in Luzern
Guests' ChoiceBased on 1084 hotel reviews
8.0Cleanliness
8.4
Comfort
8.0
Location
9.3
Facilities
7.7
Staff
9.2
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 30 May 2024
Marcela
Czech RepublicThere could be more shelves or space for clothes/personal things but I understand that it would ruin the atmosphere of the former prison.
Location is great, in the centre, about 10 minutes from train station and 5 minutes from the ancient bridge. The overall experience was very good, something different from the usual, common hotels. Definitely worth trying for short stays! Very comfortable beds, bathroom is new and although small, fully sufficient. The room was clean.
Stayed in May 2024
Reviewed: 29 May 2024
Adil
United KingdomThere is central heating and no way to control it so it felt a bit uncomfortable as it was hot.
The location is good as Lucerne is a small place and it was in the old town.
Stayed in May 2024
Reviewed: 28 May 2024
Vicki
AustraliaGreat location.
Stayed in May 2024
Reviewed: 27 May 2024
Everett
CanadaOld central heating unit in room could not be turned off so one night it was uncomfortably warm. Staff are aware and this may be fixed in the future. No outlets near the bunk bed besides the USB. Street is not too noisy at night which is good because you hear everything. There was construction next door beginning at 7 AM and it was awfully loud. This is likely a temporary issue (May 2024). Pillows were very cheap and not very comfortable. Zero privacy in the dorm rooms (no curtains or anything similar) so get a private room if that’s a deal breaker for you.
Dorm was comfortable enough. Showers are good, basic soap provided. Bathrooms were clean. Lockers provided though they are small. USB-A plugs at every bed in the lamp. Linens and dorm room are cleaned every day which was nice. Staff were all very friendly and were apologetic and understanding of the heating issue.
Stayed in May 2024
Reviewed: 24 May 2024
Floris
NetherlandsRooms are truly tiny (it is a former prison after all) with few amenities in the room. There is not much natural light.
Truly great location, really cool concept with interesting history and real prison concept feeling.
Stayed in March 2024
Reviewed: 21 May 2024
Kizhakke
IndiaOur family of two stayed for 3 nights in a 6 bed dormitory. The space too small for six beds. Space in locker not enough even to put one bag.
The staff were very friendly. Location excellent in the old town just a few minutes walk from central station.
Stayed in May 2024
Reviewed: 20 May 2024
Katja
GermanyGreat location and something different.
Stayed in May 2024
Reviewed: 20 May 2024
Yvonne
NetherlandsThe rooms are very small, but that is what you can expect.
Excellent location, in the middle of the town, but no noise from the streets. It is not luxurious, but a great experience. Personnel is friendly.
Stayed in May 2024
Reviewed: 19 May 2024
Mehta
Czech RepublicNoisy floors when someone walks upstairs above your room.
Concept of converting prior prison into hostel,hotel rooms
Stayed in May 2024
Reviewed: 19 May 2024
Fabienne
NetherlandsMusic dancing after 12 am
Breakfast
Stayed in April 2024
Reviewed: 17 May 2024
Ivica
ChileThe room was too small, I understand that it is a jail but you don’t have any space to put your luggage, only in the bed. It is a good place if you are not traveling with heavy luggage.
It is a very interesting concept, the hotel was a jail in the past, so the rooms are like prison cells. It has an elevator and the staff is very kind, they gave us a map and some ideas to enjoy our stay.
Stayed in May 2024
Reviewed: 15 May 2024
Suzanne
IrelandVery narrow beds and no clothes storage area
The fact that you feel like you are actually staying in prison, it’s a cool concept
Stayed in May 2024
Reviewed: 13 May 2024
Keith
AustraliaThere wasn't much atmosphere, all self checkin and checkout meant there was little to no human/staff contact.
Clean and more than expected for a prison cell room.
Stayed in May 2024
Reviewed: 13 May 2024
Külli
EstoniaBreakfast was good but unfortunately, they use a lot of small plastic packages at the dining table.
The staff is very friendly and helpful.
Stayed in May 2024
Reviewed: 12 May 2024
Ananta
NetherlandsToilet very small
Room ok
Stayed in May 2024
Reviewed: 11 May 2024
Bush
United StatesRoom lacked airflow and ventilation . Room was noticeably warmer than the Hallway.
Cozy, good price, great location.
Stayed in May 2024
Reviewed: 6 May 2024
Madeleine
SwitzerlandBecause the window was high up, it was difficult to open (that being said, it was a prison ;))
This is a special place, despite it once being a prison, the atmosphere is light and fun. Very well run with friendly staff. Great breakfast buffet too!
Stayed in May 2024
Reviewed: 5 May 2024
Supapron
ThailandRoom so tiny there was no place for open baggage
The staff is very kind, good location
Stayed in April 2024
Reviewed: 4 May 2024
Deep
IndiaSmall place. We were 3, and couldn't move around the place. Also the 3rd bunk bed was difficult to climb.
Good location, very small room. Rooms very clean and maintained very well. Towel and rooms cleaned every day. Expensive place but overall Switzerland is also expensive.
Stayed in April 2024
Reviewed: 3 May 2024
Sanu
United Arab EmiratesThe rooms are small to accommodate 4 beds which feels bit congested.
It was a well organized clean facility to stay.
Stayed in April 2024
Reviewed: 29 April 2024
Jess
SingaporeCant really sit on the bed because the top bunk is quite low, no curtains for privacy but small issues!
24/7 reception, beds are comfortable, washrooms are clean, towels provided, very well organised, location is very good in the Luzern old town. Note that in some rooms, if you open windows you can hear the noise from the street below
Stayed in April 2024
Reviewed: 29 April 2024
Emily
AustraliaNo privacy blinds or blinds in general. Must be a club below, very loud all night.
I like that they give you a bathmat for the shower so there’s less water and you don’t have to share. Sun room is nice.
Stayed in April 2024
Reviewed: 28 April 2024
Alison
AustraliaQuirky rooms, good location
Stayed in April 2024
Reviewed: 27 April 2024
Sammvl
SingaporeMy room was facing the street and it can be a little noisy from the patrons along the restaurant.
Location was great, room was small but cosy.
Stayed in April 2024
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