We had a problem with the TV in the room and it took about three days for someone to work out how to get it back on track despite the best efforts of a couple of the reception staff. Everything else was as expected.

We have used the Neufeld on a number of times when in Zurich and it has been very consistent in the experience. Its a small hotel away from the city centre but with excellent bus and tram connections right outside, both to the city and up to the Uetliberg for the woods and city views. Rooms are over 3 floors and the lift is a tiny two person one but rooms are clean and the corner ones are spacious, as it must have been converted from apartments at some point. Beds are very comfortable and while the bathrooms are a little tight they are well equipped with good showers. Breakfast is an excellent spread with something for everyone and staff are very helpful. There's no bar or evening restaurant but there's plenty to access within easy reach. Its seems to be a busy spot too for both business and family visitors so that is generally a good sign.

Stayed in April 2024

The double room for the family is less specious we checked other rooms which were bigger so may while choosing check the size of the room .

Comfortable stay with easy access to city centre .. tram station is just in front . Enjoyed our stay

Stayed in April 2024

I had to take the key instead of a card with me during my stay.

The hotel is close to the trams and not far from Bahnhof Wiedikon. Free coffee, juice and access to microwave are available all the time in the hotel reception.

Stayed in April 2024

The parking situation is difficult. I was lucky and was able to park my car in the hotel's own parking lot for two days. But you have to be lucky first. If you don't have it, you're in trouble. Zurich is not a car-friendly city.

A hotel worth recommending in almost all respects. The breakfast is rich, the staff is friendly, the rooms are clean, and you can get to your appointments in the city easily and stress-free with the local transportation.

Stayed in March 2024

The staff were extremely helpful giving me directions when needed. There was coffee and tea available during the day in Reception. The breakfast was excellent with a good selection on offer. All in all, a really lovely stay and I would highly recommend.

Stayed in April 2024

No coffee / tea making facilities in room and no fridge. Though only basic hotel accommodation, this would have made good become great.

Location was great for seeing Zurich on a budget - Trams on doorstep. Small balcony was great for sitting out with a drink. Breakfast was really good and you could make it a substantial meal if you wanted to save on expensive eating out in town. The staff got into the spirit of Easter to make for an overall very pleasant stay.

Stayed in March 2024

Good location close to tram stop. Large room,comfortable bed. Breakfast ok. Gluten free bread available if pre-ordered.

Stayed in April 2024

Excellent location with central access to public transportation! Parking spots are limited but staff is helping wherever they can!

Stayed in April 2024

Kindness

Stayed in March 2024

The last 2 nights of my stay, I had very loud people above me. They were moving furniture at 3am. When I called reception, no one answered. No one is monitoring the phones. What happens if there's an emergency? Also, the room key opened the front door as well. After 9:30, the lobby door was locked. One night, I came in late, tried opening the door, and then it wouldn't close. There were no directions anywhere on what to do. I must've been there for 20 minutes waiting for the lobby door to close.

The staff was great! All were very respectful, kind, and professional. The room was clean and comfortable. There was an elevator as well. Breakfast was good.

Stayed in April 2024

Walls were slightly thin but we didn’t really have a problem with noise at all

Great value for money, room was lovely and clean. Bathroom is lovely and modern and clean. Breakfast is great and great location to catch a tram to the train station

Stayed in March 2024

The room was spacious with a balcony! Very soft beds , very clean!

Stayed in March 2024

The room floor was a little dusty

The location is very good, super close to the tram station

Stayed in March 2024

The walls are quite thin and bathroom is small

Comfy bed, breakfast with many options, friendly staff, tram across the road

Stayed in March 2024

The bed wasn't very comfortable

Stayed in March 2024

Convenient location! Nice breakfast!

Stayed in March 2024

The room was old, very noisy, breakfast was not very special. Parking in the neighborhood is a challenge: just no spaces available. The city is very expensive, not very clean. The neighborhood of the hotel is not the best.

You can walk to the old city centre (30 minutes)

Stayed in March 2024

Nothing really. Prices were Swiss standard of course.

Although the room was sober it was clean and had everything I needed. Bathroom with shower were small but of good quality, everything functioned well. The breakfast was good and they served a great cappuccino. The hotel was not in the center but a bus/tram stop was very nearby with only a few stops to the center.

Stayed in March 2024

Service is good but can be better.

Very good breakfast and good location. Very convenient for public transportation

Stayed in January 2024

Room size, walls (you could hear the neighbours), elevator

Location, breakfast and the staff.

Stayed in February 2024

All good.

Location (very easy to go to the center because tram station is in 50 mts), attention, very clean, secure, room was good (bed, bathroom, …)

Stayed in January 2024

Comfortable bed and good breakfast. Very good quality-price ratio

Stayed in January 2024

shame restuarant wasnt open for dinners as there wasnt much else around

location was handy to trams,

Stayed in January 2024

Nice hotel, at a good price and in a well connected neighborhood

Stayed in December 2023