Seeburgstrasse 72, 6000 Luzern, Switzerland
#14 of 77 hotels in Luzern
Guests' ChoiceBased on 542 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.2
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 27 May 2023
Li
TaiwanBreakfast not included in the rate and the shower door did not completely prevent the water from coming out.
The view was really breathtaking!
Stayed in May 2023
Reviewed: 26 May 2023
Margaret
United KingdomIt is very expensive but that is an exchange rate problem.
The location is stunning, by the lake. The beds were super. Very clean.
Stayed in May 2023
Reviewed: 26 May 2023
Vidhyaadharan
IndiaGreat property to stay with family. Good bus connectivity from Station. Nice location. Very friendly staffs.
Stayed in May 2023
Reviewed: 25 May 2023
Jamie
AustraliaNothing
Fantastic location overlooking the lake. Staff were excellent and aimed to please - would definitely stay here again
Stayed in May 2023
Reviewed: 25 May 2023
Matthews
United KingdomNothing
Everything
Stayed in May 2023
Reviewed: 25 May 2023
Julie
AustraliaExcellent view and position on the Lake. Restaurant was exceptional.
Stayed in May 2023
Reviewed: 24 May 2023
Steven
United Kingdomnot obvious where to drop off bags. ended up carrying them myself from car park, when such a classy joint should have handled that.
clean classy courteous and casual.
Stayed in May 2023
Reviewed: 21 May 2023
Katie
United KingdomIt’s very expensive and it’s so worth having a lake view room but you have to pay much more for it
Such a gorgeous hotel on the lake and just 10mins by bus from the centre of Lucerne within easy reach of the Transport Museum, docks to grab a boat and stunning views. The bar and breakfast are great plus the gym is fab!
Stayed in May 2023
Reviewed: 16 May 2023
Katarina
CroatiaWe celebrated our 26 year anniversary and both room and staff looked after us 1st class. Highly recommend this property will be back again.
Stayed in May 2023
Reviewed: 15 May 2023
Budi
IndonesiaThe view of the room was magnificent and you have a clear view of the lake and the surroundings.
Stayed in April 2023
Reviewed: 9 May 2023
Mahmoud
Saudi Arabianothing
location and the view
Stayed in May 2023
Reviewed: 5 May 2023
Francis
United Arab EmiratesBeautiful hotel with serene views.
Stayed in April 2023
Reviewed: 3 May 2023
Karen
United StatesThere was not any privacy in the bathroom and everything was open.
The view was spectacular. The staff was amazing and the bus fare into Lutzern was included in the hotel rate so getting into town was really easy. The staff also recommended several things to do including a day experience at Mt. Rigi which was fantastic. The hotel was very clean and the room was spacious.
Stayed in March 2023
Reviewed: 1 May 2023
Alkaabi1012
United Arab EmiratesNone
Comfortable Quit Beautiful view Super clean Big space Friendly and helpful staff
Stayed in April 2023
Reviewed: 29 April 2023
Michael
BrazilThe best hotel I've ever been.
Stayed in April 2023
Reviewed: 26 April 2023
Amani
United Kingdomif you’re keen about the proximity to the center then not for you.. the AC is not working - fan was provided but the website advertises an AC at the time o checkout (by second) the housekeeping used the master key to open the room without even nocking to check if anyone was still there… was so annoying..
The scenary besides the hotel.. so bueatiful friendly staff modern room and the breakfast
Stayed in April 2023
Reviewed: 24 April 2023
Alexandre
BrazilPrices are steep for the standards of the rooms, but it's necessary to say that switzerland presents higher costs overall in comparison to other european countries, and it could be just the case.
Beautiful hotel with a nice view of the lake. Gentle staff. Parking was available. Nice restaurant and breakfast.
Stayed in April 2023
Reviewed: 18 April 2023
Sunil
United Arab EmiratesStaff and location was amazing
Stayed in April 2023
Reviewed: 18 April 2023
Lunliya
Thailandnone
The staffs are very nice and helpful. I was upgraded from the garden to the lake view. The view from the room is excellent and breath taking. All of us love this place and will come back again.
Stayed in April 2023
Reviewed: 9 April 2023
Anushree
United KingdomCoffee could be better.
Location was superb. Views of beautiful lake with picturesque snow capped mountains from the room was lovely. The room itself was big and clean. Easy access to central Lucerne areas with bus station right across the hotel was a big bonus point. Hotel staff was helpful and courteous. Dinner in the restaurant was fantastic with Amir being a lovely host.
Stayed in April 2023
Reviewed: 6 April 2023
Younghoon
South Koreathe view of my room was half blocked and would have paid more had i known
beautiful location
Stayed in March 2023
Reviewed: 30 March 2023
Anand
United StatesView, Breakfast, hotel
Stayed in March 2023
Reviewed: 22 March 2023
Dr
IndiaNothing
Everything from the staff to the room was exceptionally good.
Stayed in March 2023
Reviewed: 21 March 2023
Ahmad
QatarExcellent stay at the hotel. Nice room and design Great view on the lake Accessible to city center by bus 10 min away
Stayed in March 2023
Reviewed: 14 March 2023
Samer
United Arab EmiratesThey charge 40 CHF per kid for the same room, not a very attractive option when it comes to travelers with kids, I have two kids (5 and 7 years old) I had to pay almost 100 CHF extra for them to stay in the same room!
Excellent location, view is amazing, the room is big and quite comfy
Stayed in March 2023
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