Steinmattstr. 43, 3920 Zermatt, Switzerland
#250 of 463 hotels in Zermatt
Guests' ChoiceBased on 73 apartment reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
9.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 May 2024
Yew
MalaysiaWe were incredibly touched by the host's generosity in offering us a 15% discount on our stay. This unexpected gesture not only made our accommodation more affordable but also exemplified the host's commitment to providing an exceptional experience for their guests. We are truly grateful for their kindness and generosity, and it made our stay in Zermatt even more special.
Stayed in May 2024
Reviewed: 5 April 2024
David
United KingdomIt really was great. However there is no sofa sitting area. The sheets could do with being upgraded.
The location is excellent. Quite spacious with 3 bedrooms and a mezzanine
Stayed in April 2024
Reviewed: 14 December 2023
Frederic
SwitzerlandThe beds are too hard.
Stayed in December 2023
Reviewed: 18 October 2023
Sunantha
SwitzerlandGood location, convinient, good kitchen equipped
Good location, convenient, good host
Stayed in October 2023
Reviewed: 2 October 2023
Gaerlan
PhilippinesNothing. Everything is perfect.
Love the balcony view of the Matterhorn! The place is really nice, clean and spacious perfect for the family of 5 but can still accomodate more in terms of bed space. Close to the train station. Very responisive to inquiries and will leave you notes ahead of time in preparation for your stay! Would definitely book this place again when we return to Zermatt!
Stayed in October 2023
Reviewed: 1 August 2023
Amanjot
ItalyClean ,beautiful location , facilities
Stayed in July 2023
Reviewed: 22 July 2023
Maria
PhilippinesVery spacious had a good view
Stayed in July 2023
Reviewed: 20 July 2023
Dushant
Indiathe wc
location was excellent
Stayed in June 2023
Reviewed: 19 July 2023
Magda
SwitzerlandPerfect location with amazing views of the Matterhorn 😊
Stayed in July 2023
Reviewed: 20 June 2023
Peggy
United StatesGreat location and clean! The pullout sofa was comfortable as with the king bed. It worked well for my family of 5.
Stayed in June 2023
Reviewed: 16 June 2023
Megan
AustraliaSpacious apartment in central location in Zermatt. Bernadette was an excellent source of local information and incredibly helpful.
Stayed in June 2023
Reviewed: 15 June 2023
Anupol
PhilippinesVery comfortable
Stayed in May 2023
Reviewed: 12 June 2023
Sangyoung
South KoreaEast to access for finding and entering the building.
Good location and good facilities!
Stayed in June 2023
Reviewed: 30 May 2023
Terapon
ThailandNil
Exactly the same with photo on the Ads Nice Matterhorn view.
Stayed in May 2023
Reviewed: 27 May 2023
Shweta
Indiasmall bathroom and no locks in the rooms and bathroom
spacious
Stayed in May 2023
Reviewed: 30 April 2023
Holger
United StatesYou can see the Matterhorn from the living room couch and the balcony. The location is excellent -- very central yet quiet, just about 200m from the bus stop and just across from the center with the shops etc. The apartment has everything you need including a Nespresso machine. Super clean too.
Stayed in April 2023
Reviewed: 21 January 2023
Manuel
Portugalnothing
perfect apartment, close to the center and ski lifts
Stayed in January 2023
Reviewed: 28 December 2022
Joyce
Singaporeit was really good. nothing that displeased us.
spacious, location is perfect. the unit is so clean that we truly enjoyed our stay.
Stayed in December 2022
Reviewed: 24 November 2022
Ronald
Switzerlandcentrally located
Stayed in November 2022
Reviewed: 3 September 2022
Krystal
SwitzerlandCold rooms
Beautiful appartment in the middle of zermatt. Very lovely place with all the supplies needed. We stayed for one week and it was really a great place to be! The host provided very good tips and best advice on restaurants and place to see.
Stayed in September 2022
Reviewed: 13 August 2022
Rosemary
United KingdomVery clean and spacious. Great to have a view of the Matterhorn. Excellent location.
Stayed in August 2022
Reviewed: 1 August 2022
Hien
Vietnamspacious, good location and very quiet
Stayed in July 2022
Reviewed: 23 July 2022
Mohamed
Saudi Arabianone
location closer to many activities. well organized facility.
Stayed in July 2022
Reviewed: 18 July 2022
Bird1971
IrelandJust a little note...... A little shelf in shower for bottles and soap would be ideal.
Perfect location, size and space. Ideal for staying in Zermatt
Stayed in July 2022
Showing 1 – 25
Desenzano del Garda, Italy
Colmar, France
Neustadt am Rübenberge, Germany
Morelia, Mexico
Malapascua Island, Philippines
Las Terrenas, Dominican Republic
Wernigerode, Germany
Chilia Veche, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content