Only one night.

Spacious apartment on 14th floor.

Stayed in February 2024

Electricity went out and we had to walk down 14 floors with our luggage. Staff not overly welcoming. Hard to access the refrigerator.

Nice, big rooms and a decent breakfast included. Easy, free parking.

Stayed in February 2024

Good room size, safe parking, friendly staff, good food

Stayed in February 2024

Weird that there are fridges locked in rooms and you have to ask to be opened. Too much fuss.

It’s very comfortable and professional, great view from the balcony. Perfect location.

Stayed in January 2024

Maybe the breakfast could have more options.

Big room!

Stayed in December 2023

The staff wasn’t very friendly, otherwise everything ok.

Excellent location, very comfortable and spacious rooms, private parking lot. The restaurant is ok.

Stayed in December 2023

Staff was very helpful. They accommodated our early check-in and were willing to assist us with any issues like parking, and storing our luggage before the check-in and after the check-out.

Stayed in December 2023

L’absence de bar …

Stayed in December 2023

There was no detergent or linens to clean the dishes.

The bed was very comfortable, room was sufficiently large, bathroom and shower were great. We ate in the restaurant three nights - good food, very reasonably priced. Breakfast was simple but good - fruits, cereal, yogurts, baked goods, eggs, cold cuts and assorted breads. Included coffee/ tea and juices. We will definitely stay here again.

Stayed in November 2023

The second bathroom shower was broken. Loud dogs at night.

The view was great with mountains. Private parking. Good WiFi. Good private pool and sunbathing area. Big size room.

Stayed in October 2023

dining room

very modern and clean

Stayed in March 2023

Very minor - included buffet breakfast had limited options as pastry baskets, hot food and milk were not readily replenished. Clean tables were hard to come by as used plates etc from previous diners were left uncleared.

The room was on a high floor with balconies and wonderful views towards the mountains. There was a spacious kitchenette, dining table and chairs that can easily accommodate a meal in. Free secured parking is available and concierge was always available and friendly.

Stayed in February 2023

The best option in Copiapo

Stayed in January 2023

Windows were thin so it was like we were inside the neighbours' New Year's eve party

Room was great size and room service was quick

Stayed in January 2023

The pool is exterior and not heated. The water can be extremely cold here.

Check out at noon. Parking at premises. Breakfast.

Stayed in September 2022

Some food options were sub par. The congrio was bad. But the menu ejecutivo was good value and quite good.

Huge suites. No frills but comfortable and more than adequate. Good wifi.

Stayed in July 2022

The room is very good. Covid measures were taken seriously by the staff and the guests.

Stayed in May 2022

Roomy apartment. Fantastic shower. Excellent breakfast. Courtesy water. Highly recommend

Stayed in February 2022

any inconvenience is just because the pandemie.

Friendly and helpfull staff. A really good location, one of the feew good hotels in Copiapo city center. Rooms with modern bathroom and good pillows and confortable bed.

Stayed in August 2021

Excelente

Stayed in July 2021

AC system leaked water.

Good and safe parking. Fairly good breakfast.

Stayed in March 2023

I didn't like that they charged food without asking to me.

It was a good place to stay, but they should ask first for any additional charges.

Stayed in January 2023

Breakfast options were very limited and the quality was average. The rooms did not meet expectations. They were quite under par. Parking spaces were really small and quite non-existent.

Most of the staff were very polite and welcoming. The hotel itself was located at a fairly good place.

Stayed in May 2022

First of all the check in process was very impersonal and only one of your staff can speak English so it is also very hard to communicate. Secondly we wanted to go to the gym. We changed our clothes, came in a sporting outfit downstairs and asked where the gym was. When we got into the gym it appears that there is only 1 hometrainer and 1 treadmill. When my girlfriend wanted to use the treadmill it didn’t work, so she went to the reception again to ask how it works. Now they said that the treadmill isn’t working.. Why wasn’t this mentioned when we were at the reception 5 minutes before? And why is the gym with only a hometrainer and a treadmill? After having done a small work out we wanted to shower but there was only 1 big towel. I called the reception at 22:00 to ask if they could bring a towel, the guy at the reception said he would. 22:30PM there was still no towel so I called again. Then the guy from the reception didn’t understand me so I had to go down to get the towel myself.. I tried using the phone of the room but when I press 110, I get a voice saying that “the person that I called is unavailable”. So I used my own phone to call the hotel number. In the meantime our food was being delivered at 22:00. There was no cutlery with the food so we asked if they could bring it. The girl said that she would bring it directly. However it is now 23:00 but there is still no cutlery. Luckily we found a fork, knife and a spoon in the room which me and my girlfriend could share. Then last but not least, the wifi is slow and sometimes stops all of a sudden and the refrigerator is making some noise.

The bed was comfortable

Stayed in February 2022