5 Gui Hua Rd, Futian, 518038 Shenzhen, China
#111 of 181 hotels in Shenzhen
Guests' ChoiceBased on 61 hotel reviews
7.7Cleanliness
8.3
Comfort
8.1
Location
7.8
Facilities
7.9
Staff
8.5
Value for money
7.6
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 9 May 2024
Gil
Hong KongToo many teenagers are running around the lobby
The location and the room were nice, clean, and comfortable
Stayed in May 2024
Reviewed: 24 March 2024
King
Hong KongA bit too far off from nearby public transport, shuttle bus services finish by 6pm which is too early of the day.
Room size, good views, friendly staff and helpful.
Stayed in March 2024
Reviewed: 14 March 2024
Tay
Malaysia8days of breakfast with almost the same food
Breakfast food is suite for us
Stayed in March 2024
Reviewed: 11 March 2024
Kengkeong
MalaysiaFriendly staff.
Stayed in March 2024
Reviewed: 22 January 2024
Umar
IndiaLocation is a bit far from the center. They serve Pork in breakfast and that's kept common with other dishes. And that is totally not good.
Rooms are spacious and clean.
Stayed in October 2023
Reviewed: 2 January 2024
Craig
United StatesFacilities were pretty out dated
Location,
Stayed in December 2023
Reviewed: 28 October 2023
Herman
Australiait would be better if it's close to light-train services that allow to travel to the CBD (central business district).
On the whole the hotel is still ok, though a bit distant from the center of Shenzhen.
Stayed in October 2023
Reviewed: 22 September 2023
Roy
United KingdomMy room was comfortable, spacious & had a great view. The buffet breakfast was great value for money & there was a huge selection to pick from
Stayed in September 2023
Reviewed: 5 September 2023
Mark
United KingdomNow that Covid has passed they have restarted the shuttle bus to and from ST in the Free trade zone and to the border crossing and shops at other times of day. Good breakfast buffet, but a little expensive during the week when I only want a small simple breakfast and cannot do the buffet justice.
Stayed in September 2023
Reviewed: 13 June 2023
旻霖
TaiwanNone
Their view is pretty good, I could see both boundaries of SZ and HK site. Esp the bridge crossing the river makes me staying inside the room for a while.
Stayed in June 2023
Reviewed: 19 May 2023
Choong
SingaporePerhaps breakfast can be better
Stayed in May 2023
Reviewed: 15 May 2023
Siu
Hong KongNothing.
location is about 20 walks from Futian cross order train station but location is difficult to find. Best to get a taxi to go at RMB10. It is more in a residential area so only very local restaurant and one or two convenient store within 10 mins walking distance.
Stayed in May 2023
Reviewed: 31 March 2023
Tyrell
ChinaThe hallway in the west tower is musty which takes a bit away from the grand experience.
The facilities were as wonderful as the staff who were as delightful as the food selection was. The tall waiter who wears glasses, Samsara (the bellboy), and the doormen were especially helpful and kind.
Stayed in March 2023
Reviewed: 13 March 2023
Rahul
IndiaThe location is to far for bussiness work
Stayed in March 2023
Reviewed: 19 February 2023
Dominik
Germanyroom was a bit wet
very helpful concierge, I think his name was Bruce, helped us with all our Covid testing requirements for Hongkong.
Stayed in January 2023
Reviewed: 21 January 2023
Tana
Australiathe bathroom file looked dirty; the cup was not clean. It is close to the Futien custom house (950 meters) but we had to walk 15 min to the hotel, and there was nowhere else to eat except for the hotel restaurant, which was not bad at all in itself, but no other choices.
breakfast was good; the Chinese restaurant on the 4th flood was excellent (of course one has to pay for this); the bed was comfortable; the river view is very nice.
Stayed in January 2023
Reviewed: 13 June 2022
Gordana
ChinaNothing to complain about.
A really nice place overlooking the river and allowing a glimpse of HK.
Stayed in June 2022
Reviewed: 18 May 2024
Debra
United KingdomNothing, it was all excellent
Excellent facilities, helpful and friendly staff.
Stayed in April 2024
Reviewed: 6 May 2024
Jin
South KoreaNone
Hotel staffs are very kind and accommodation fee is very reasonable
Stayed in May 2024
Reviewed: 14 September 2023
Junar
MoroccoThe amenities, breakfast buffet and especially the transport service to company.
Stayed in August 2023
Reviewed: 11 August 2023
Zubair
Hong KongI feel strong smell from corridor & room
Stayed in August 2023
Reviewed: 26 June 2023
Leon
SingaporeDisappointed with their dishonesty. I booked an extra night but didn’t use it and they said they wouldn’t charge me and they did. Now they refuse to refund saying it’s a booking.con policy. Booking.com is saying it’s the hotel
I don’t know
Stayed in May 2023
Reviewed: 18 February 2023
King
Hong KongGood location
Stayed in February 2023
Reviewed: 2 February 2023
Hüseyin
TurkeyI CAN NOT SAY I HAVE SOME THING DONT LİKE BUT LOCATION FOR FIST LOOK LİKE LİTTLE FAR FROM CENTER. BUT AFTER YOU LEARN THE WAY İTS NOT ACTUALLY. İTS LİKE 3.5 KM FROM THE COCOPARK. THATS YOU CAN FİND EVERY THİNG WANT YOU NEED.
THE ROOM WAS VERY CLEAN. THE STAFF WAS VERY HELPFULL AND SMİLE FACE. SPECİALLY THE FRONT DESK PEOPLE WAS VERY HELPFULL. EXAMPLE ONE OF THEM NAME İS BRAİN HE MAYBE CARE ABOUT MY ISSUES LİKE HALF DAY I WANT TO THANK ABOUT HİM.HE MADE ME FEEL LİKE İ AM İN MY OWN HOUSE. I USE TO HAVE SOME CREDİT CARD İSSUES HE HELP ME A LOT . I REALLY WANT TO THANK HİM. YOU WİLL LİKE REALY MUCH THİS HOTEL. GYM CENTER İS EXALANT BY THE WAY.
Stayed in January 2023
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