7-45 Calle 16, 470004 Santa Marta, Colombia
#143 of 216 hotels in Santa Marta
Guests' ChoiceBased on 13 hotel reviews
7.9Cleanliness
8.4
Comfort
8.2
Location
8.2
Facilities
8.0
Staff
8.5
Value for money
8.5
Free WiFi
6.5
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Showing 1 – 13
Reviewed: 2 May 2024
Mayumi
BrazilNo towels for the guests and broken shower without hot water.
Nothing.
Stayed in April 2024
Reviewed: 2 March 2024
Cristian
ColombiaNothing
Stayed in February 2024
Reviewed: 26 February 2024
Alessia
MexicoNot clean room or bathroom, bathroom kept flooding with water, place is full mosquitos (because it's not much open air and kind of closed space) really uncomfortable bed, really hard kitchen to use, found much more well kept hostels around that area for the same price range
Really nice staff
Stayed in February 2024
Reviewed: 21 January 2024
Sandra
EstoniaWe didnt like that the breakfast was delayed.
We liked that the room was clean and had oretty good AC.
Stayed in January 2024
Reviewed: 8 January 2024
Wiley
MexicoStaff was horrible. Showed up at the same time as a family of three who asked if they had rooms, which they said yes. They were confused that we all walked in together. We had a reservation so I said no problem we can wait. They realized we were separate, asked us what we were doing there (as if we did something wrong), had no idea we were coming, and had now clearly over booked. Asked to see the reservation which showed the low price I had paid, so instead gave the last room to the family charging them more money despite my having a reservation. They then tried to give us a hotel on 10th, which if you know Santa Marta is on the outskirts of the centro by the prostitutes and crackheads. I declined as I know the city and had to call booking as the hotel wouldnt cancel the reservation saying it was my problem. It was a sat night but I had already pulled up booking and knew there were other options available. Booking rep was amazing, super friendly and took care of it, but had to call them to confirm there were no rooms. While speaking with him the hotel staff was incredible loud so it was hard to hear, when he called them their faces dropped and it turned to a whisper. Regardless booking fixed it so we left. As we left they didnt even acknowledge us, didnt apologize or wish us a good evening. I dont leave reviews so you know this place must be bad, cause here I am leaving a review. Avoid this place.
Nothing, staff was horrendous. Will not be going back.
Stayed in December 2023
Reviewed: 13 May 2024
Jessica
ColombiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 11 May 2024
Paris
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Sarah
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 23 December 2023
Latil
FranceThere are no comments available for this review
Stayed in December 2023
Reviewed: 4 June 2024
Stivenson
ColombiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 April 2024
Moises
ColombiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 March 2024
Victor
ColombiaThere are no comments available for this review
Stayed in February 2024
Showing 1 – 13
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