Calle 9 # 40 - 30, El Poblado, 050010 Medellín, Colombia
#273 of 357 hotels in Medellín
Guests' ChoiceBased on 288 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.7
Staff
8.3
Value for money
7.7
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Odalís
Dominican RepublicThe beds are way too uncomfortable. The room exceptionally small. No ventilation in the bathroom.
Good service overall. Staff is very attentive. Location was perfect, right in Lleras Park.
Stayed in April 2024
Reviewed: 8 April 2024
Suzy
CuraçaoThe room is not quite, you can hear the tv that is on in another room.
I like the location of the hotel. Near Parque Lleras and Provenza very nice at night. A lot of restaurants and cafe in the area. The hotel is clean , staff friendly and breakfast was also good.
Stayed in March 2024
Reviewed: 4 February 2024
Daniel
United StatesThey did't let my guests see the room in case they wanted to book a room there. Also they charge me a fee just for a guest to see me for a while. Also i was not happy with breakfast setting and i thought the food and drinks didn't look fresh and the eggs was salty. Loud music all night finish by 2am in the morning.
Clean room.
Stayed in January 2024
Reviewed: 6 January 2024
Thompson
Bonaire St Eustatius and SabaWater heater doesn’t work at times.
The location, Room and staff are great.
Stayed in January 2024
Reviewed: 18 December 2023
Yallixa
Puerto RicoThe air condition was not working in optimal conditions
The location is exceptional
Stayed in December 2023
Reviewed: 2 December 2023
Henry
PanamaVariedad de desayuno.
Location.
Stayed in November 2023
Reviewed: 30 November 2023
Gold
United Statesnoise
noise
Stayed in November 2023
Reviewed: 21 September 2023
Babatunde
United StatesThe sign board outside is too little and please allow early check-in
Stayed in August 2023
Reviewed: 19 September 2023
Mejias
Dominican RepublicThe room was tiny
The location and the staff
Stayed in September 2023
Reviewed: 3 August 2023
Yaritza
Puerto RicoThe bed for my liking was too hard.
The staff was amazing, very helpful and polite.
Stayed in August 2023
Reviewed: 16 July 2023
Christopher
United StatesNothing, really, the staff It ruins everything
The team is zero trained, they don’t speak English, they don’t know how to solve the guest’s needs. They only know how to be rude. The only good thing about that place location, the lady of and the breakfast waiter in the mornings. He is in charge of attending the reception is very friendly. He handles the English that anyone else at the reception must pay attention to the details, the guys in charge of decision are very rude bad faces everything bothers them
Stayed in July 2023
Reviewed: 30 May 2023
Vic
United Statesthe bed was stiff, and it was an open floor concept where the bathroom was part of the room.
location was good. lots of things to and places to go close by.
Stayed in May 2023
Reviewed: 22 May 2023
Daren
United StatesVery nice facility.
Stayed in May 2023
Reviewed: 22 May 2023
Dwayne
BermudaThe air conditioner didn't seem to be working fully. Also the water got turned off one morning for some maintenance... They did inform me in advance which was good so I took a shower before it was turned off. The elevator was out of service my last morning, there is only one. Luckily I was checking out and didn't have to walk back up, I was on the top floor 6
Breakfast was quite good. Location great close to the park and all the entertainment.
Stayed in April 2023
Reviewed: 25 April 2023
Elias
Costa Ricarooms too small like toooo small.. also there no privacy in the bathroom.. pillows were very uncomfortable
location
Stayed in April 2023
Reviewed: 15 March 2023
Ricardo
Panamaroom was smaller than it seem on the pictures but still was confortable
close to everything and with very good customer service
Stayed in January 2023
Reviewed: 29 December 2022
Gabriela
PanamaYou could hear the party at night. A lot of prostitutes at the entrance of the hotel. The first night we got a very nice room. However, we were changed to a smaller room not as nice at the first one.
I like the size of the room. The breakfast was quite good,but it was always the same basic menu.
Stayed in December 2022
Reviewed: 21 December 2022
Marouane
United Arab EmiratesNo window in the room. Toilet only separated from the room with a partial glass door. Too noisy. Prostitution hub.
Stayed in December 2022
Reviewed: 16 December 2022
Rudy
United Stateslocation and staff
Stayed in December 2022
Reviewed: 5 December 2022
Ruth
United Statesthere’s a construction going on was noisy during the day .
I like the property
Stayed in December 2022
Reviewed: 2 December 2022
Germàn
ArgentinaTodo bien
The personal
Stayed in December 2022
Reviewed: 2 December 2022
Jeremy
CanadaYou can definitely hear the street partying but it's quiet enough to be kinda relaxing, almost like a fan in the background.
Stayed in November 2022
Reviewed: 28 November 2022
Daniel
Panamanearby smell
value, location and breakfast
Stayed in October 2022
Reviewed: 7 November 2022
Alexis
United StatesMattresses should be soft, beds mire confortable
The Hotel needs more variety at Breakfast, I stayed several days and it was the same 🤷♂️
Stayed in November 2022
Bad Soden am Taunus, Germany
Wandlitz, Germany
Vilagarcia de Arousa, Spain
Llanes, Spain
Bruck an der Großglocknerstraße, Austria
Nizza di Sicilia, Italy
Petrovac na Moru, Montenegro
Máncora, Peru
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content