The hotel entrance is beautiful and modern - great first impression. The room itself didn't have as good a finish, but it was clean and comfortable. The hotel is located in a lovely, upmarket area, however the streets are steep and it's not handy for everything, so you need to get taxis, or hire a car, or a motorcycle to get around. The hotel has its own private carpark, so it was perfect for us as we hired a motorcycle. The staff were all friendly and helpful.

Stayed in April 2024

The bed was very uncomfortable!!! And the A/C never was cold!!

Location

Stayed in March 2024

The noise. Unfortunately you can heard every sound. People opening and closing their doors and when people are walking in the walkway. Also you can heard the alarm clock of the room next door. I couldn’t rest my whole stay .I hope they do something about it because other than that hotel was good

Staff, location and food was good

Stayed in March 2024

Excelente pizza

Stayed in February 2024

Staff very friendly, good location and nice breakfast.

Stayed in December 2023

Very thin doors and noisy. Only one lamp in ceiling for the whole room (except the toilet). So you had only two options, super dark or super bright for everybody (family room with 5 persons). So if somebody wanted to read a book it was no possible.

Stayed in January 2024

It’s a bit to basic for me. The restaurant/bar area was ok. THe rooms, there is very limited. there are no thrill or supplies.

The staff is excellent. I was very impressed. The locations is great. It’s a basic clean hotel.

Stayed in November 2023

Breakfast could be improved.

Great location and good service with really clean rooms.

Stayed in December 2023

There was no desktop computer in the hotel for me to work on. Especially if you want to print your boarding pass. It would be nice to offer guests shuttle transportation (at least once a day) to certain parts of town or to a mall.

Breakfast was awesome. Ther was something different every day in the buffet. Fresh juices on a daily basis, variation of fruits and they even made grean smoothies for the fanatics. The staff was very polite and would do their utmost best to make guests feel welcome.

Stayed in December 2023

I liked everything in this hotel, the staff very helpful specially Luis Fernando, the rooms, cleanliness and the breakfast was so good, fresh and tasty food. Great location in a quiet neighborhood, near to stores, restaurants, pharmacies and markets that you can go walking, also you can go walking to Provenza and parque Lleras or take a taxi or bus. My family really enjoyed the place. The room has A/C, tv, small fridge, hot water.

Stayed in October 2023

Bathroom is very small, no place to put toiletries. Breakfast doesn’t have much variety.

Rooms are big

Stayed in September 2023

The music in the neighbourhood don't let you sleep

Breakfast excelent everyday

Stayed in August 2023

The room was very basic. Walls and doors are very thin. You can hear everything from the aisle and other rooms.

The location was good. Friendly staff.

Stayed in August 2023

The breakfast and service

Stayed in July 2023

Good and delicious breakfast, great location, very clean and peaceful location.

Stayed in July 2023

It is a bit far from the center of Poblado but 10-15 minutes in a ride-share. There was no view of the beautiful scenery when I moved to a more quiet room.

This very nice hotel is located on a hill and walking the neighborhood requires lots of hill climbing. If you are not used to the altitude, you could find yourself breathing a little more heavily than usual. The staff was extra friendly and helpful. They moved my room when the sounds of celebration from the restaurant next door went a little later than I wanted. The restaurant was excellent and I enjoyed my meals on the outdoor patio.

Stayed in July 2023

Apparently, there was only one hair dryer for the whole hotel, because every day when I was asking it at the reception it was never available. It would be nice if they just arrange hair dryers for each room, so one wouldn't need constantly hunting for it.

The staff at the reception is super friendly and helpful! Helped us to organize some tours and explained where we can buy simcards or exchange money. The room itself was small, but comfortable.

Stayed in March 2023

Property is well located. Staff was super friendly and helpfull with any questions we had regarding the city. Good price, delicious breakfast in the morning, housekeeping cleaned every day. We really enjoyed our stay :)

Stayed in May 2023

Hot water issues.

Great staff assistance, great location, parking availability.

Stayed in April 2023

didn’t like rooms decoration! and the room was a little bit to small

location was great!

Stayed in February 2023

The rooms had a similar feel to a private hostel room, which I liked. It was walkable to poblado restaurants which was also nice. The bed was a little hard but still slept well. We actually tried to stay another night but they were booked.

Stayed in March 2023

The breakfast, although free, was very repetitive. Same cereals, same scrambled eggs. They would only change up one of the stations with either empanadas or Patacones. Would liked to have seen more fruits or some toast even. Not a big deal But something to note.

I loved how they had rooms to accommodate a family of 4. Having the bunk beds in the room was a great change from a lot of other properties that typically offer just 2 full beds. Beds were comfortable, wifi was good. on a quiet street but very close to everything within El Poblado. Easy $2 Uber to the malls, parks and most places. The hotel even has a restaurant next door if you don’t want to venture out at night.

Stayed in February 2023

the rooms look shady and old, without much care

staff members were very good

Stayed in February 2023

Little high the location.

Very nice hotel and I loved the food. Excellent service.

Stayed in January 2023