quiet neighborhood and clean facility

Stayed in September 2022

The rooms were basic for the money you pay for. The staff was shady. I made the reservation through booking and messed up by putting two people instead of four, texted them on WhatsApp to get a new quote, they sent me the quote through a VOICENOTE and right when I was checking in I knew what they were charging me way more than they should because I told them the amount of people changed and guess what? They had deleted the voice notes where they were sending me the quotes so I didn't have any proof. I was there during high season because I was going for La Feria de las Flores so I didn't have any other remedy but to stay here and just deal with the fact that they robbed me. If the hotel was crazy nice then maybe I wouldn't have been so upset about the price, but the place was barely a 3 star.

Location was great.

Stayed in August 2022

cleaning

Location, cleanliness, staff very helpful and with excellent attitude

Stayed in August 2022

The pillows were a bit hard.

The staff was super friendly,.room was clean,.location was safe.

Stayed in July 2022

Evrthing was great

Everything

Stayed in May 2022

the bathroom trash can was broken and too small.

Great location, big and clean rooms, awesome breakfast. helpful and friendly staff.

Stayed in June 2022

The entire staff were very friendly and the front desk booked two outstanding tours for us.

Stayed in May 2022

Good location

Stayed in April 2022

not a super clean place, no soap nor shampoo in the room, it said that the shuttle from and to the airport were included but it was not

the room was ok, but the service not that much, there wasn’t a soap or shampoo in the room, I wouldn’t recommend

Stayed in March 2022

The shower door wasn't designed properly and it was massively leaking. Before I realised it the first time, it flooded the whole bathroom and a bit of the bedroom! Then, I needed to seal the bottom of the door with a towel. Secondly, on the day of my arrival, the new room cards didn't work and I needed to ask the receptionist to open my door on the 2nd floor every time I was returning to the hotel. Fortunately, the issue was fixed after one day but it had been very awkward up until that point. Rooms also look older than in the photos.

Great location (fancy and safe area, a few minutes on foot to the centre of El Poblado - Parque Lleras), good breakfast and nice garden. The staff was very helpful with various special requests.

Stayed in February 2022

No Complaints

The location is great, the look is great, all of the staff are very friendly - its just a very nice atmosphere

Stayed in January 2022

Muy bueno!

Stayed in January 2022

The room was dirty

Stayed in January 2022

- unfriendly staff - breakfast was terrible - elevator smells badly - bedsheets dirty

Stayed in January 2022

The staff was excellent, but price vs it’s comforting wanst that enough.

It could be better in with its maintenance.

Stayed in September 2021

I have stayed in this hotel a couple of times now, what made me want to go back mostly was the service, this time the service was average, the stuff was not very helpful, they felt kind of stressed out and not very attentive to our needs, it may had to do with the fact that this was a pretty busy time, but again its sad that the fact that made me want to go back was not present this time, and staff in a hospitality industry need to be good at dealing with stressful seasons without affecting the experience in their hotel

Stayed in August 2021

It s wa ok

I don’t speak very well Spanish, upon arrival I was asked to sign a paper in Spanish that I didn’t understand at all, the lady at reception couldn’t tell me what the papers was about. She called her boss who spoke English ans I finally signed it. She also told me upon arrival that I had to pay for my bookings and that there were a reduction of 130000 col, but when I checked out it wasn’t a reduction but the first night I had to pay. When I checked my bank account there is a line for greenview hotel ( where I stay) for 35,97 euros and another line for hôtel Taybo ( this hotel is in Santa Marta, I didn’t go there) for 28,98 euros. Can somebody explained me why

Stayed in September 2021

The noise very bad all the night I can hear the cleaners staff speaking and some people in other rooms in a party

The location very good but not options for breakfast I am vegetarian and also ask for money to serving in the room

Stayed in August 2021

They charged me $30 pesos for my little dog and $10 for the parking. They do not let you do the check in if you don't have your passport or your on Colombia national ID with you. The check in and check out process wasn't the best. We stayed in a room for 5 and they only just gave me one key.... Also they offer breakfast from 7am if you have any early in the morning activity (do not even count with the breakfast) they do not even bother to offer you a sandwich or ar snack to take with you even if you pay for the breakfast with the reservation, I told them I needed it to leave early in the morning and they answered was " the offer breakfast from 7:00 am and basically that is it" I don't really mind many of this facts but what I don't like was the attitude or they way they are happy to only say not without offering alternatives. I understand the hotel is not expensive for the area but that does not mean that the customer experience and services has to bee poor.

The location,facilities and the room was huge.

Stayed in July 2021

is an awesome place to stay in Medellín

Stayed in June 2021

Location, cleanliness, outstanding customer service. Good breakfast. It so close to Parque Lleras only 5 to 10 mins walk.

Stayed in June 2021

the bathroom was extremely small

very friendly and professional staff. very clean

Stayed in May 2023

Close to Lleras Park. Quiet upscale neighborhood.

Stayed in January 2022

restaurant/kitchen does not offer much too eat, everyday the same thing, no menu, always the same thing and you had to go elsewhere if you wanted to try something different.

very beautiful and clean, attention was excellent, no doubt.

Stayed in January 2022

shower door quite uneven and unable to fully close. room #304

beautiful, great location. breakfasts were wonderful.

Stayed in February 2023