The main issue I wish had been flagged for us before was the power and water outages. My partner and I both have family in the region, so we weren't surprised, but it would've been great if guests were A) warned ahead of time when possible, and B) if the hotel was adequately staffed to be more on top of the backup generator, and even invested in a cistern or some other way to ensure the water stayed on for those periods. The people who work there work hard, but there's not enough of them to handle these things, and there isn't anyone on the desk at night time. It wasn't great, coming back to the room at 10 or 11, starting a shower and then being covered in soap/shampoo/conditioner and the water being out until the morning. A note that while the restaurant is great and there are lots of great other food options, the prices and the quality of food (especially the dreadful and dreadfully expensive smoothies) at the cafe are absolutely criminal. Don't spend your money there. Lastly, Cantarana says they're an eco-hotel, and as such only clean the rooms every other day. That's something we would have loved to know beforehand. It's a ridiculous policy when they ask (as many places in the region ask) you to not flush the toilet paper down the toilet, and instead put it in the very small waste bin they've got. So imagine the bathroom if you've got 35 degree/100 degree heat, and a waste bin full of used toilet paper in the sweltering heat, and they only take out the garbage every other day? Doesn't make sense. To say nothing of just cleaning the floors and making the bed. You don't have to change and wash the linens or towels every day, but doing simple housekeeping isn't an eco issue, it's a staffing issue. Whoever owns the hotel is too cheap or greedy to pay for the rooms to be cleaned every day, is the bottom line.

The staff was truly the highlight of the trip. Gerson was absolutely incredible — sweet, endlessly helpful, and an amazing support. Both Andrea and Yorya, who we saw less of were also very helpful. Playa Grande beach is amazing, and the perfect place to learn to surf, if you're interested. Ask for Chico. He was a great teacher, as was the Pacific Ocean. Our stay was overall very good. The beach is also fairly private and relaxed. Not a ton of people, a few surfers, a few families. We felt absolutely fine leaving our stuff on the beach and walking the 400m into the water when the tide was out. And if you can take in the sunset or the stars on Playa Grande and not feel something, then you're not alive. The food at the restaurant was solid, the nearby Mar Azul became our go-to for a meal away, and if you're looking for an interesting social experiment the Hotel Grateful is a short walk away. There's also a very helpful little minimart/bodega just up the road.

Stayed in April 2024

A bit stingy and slow with room supplies . Without a car you are isolated to the community and a very expensive market -stock up before you get there

Breakfast , food overall was good . Restaurant staff were great . Very comfy beds and pillows . Quiet due to small size

Stayed in March 2024

We had the room underneath the restaurant, we have heard every movement (chairs moving) and couldnt sleep until the restaurant closed. There are not many possibilities (walking distance) to go out for dinner. The toilet flush didnt work, the repair guy came and repaired it with a thread, after that the water was always running.

Check in - super friendly, location is far from everything, but it is beautiful and very close to the beach, beautiful place to relax, restaurant on site. The check in girls are extraordinary friendly!!!!

Stayed in March 2024

We can’t find anything.

The location was awesome, it’s in a private/gated community so we felt safe. We could walk to the another restaurant or eat at the location. The private entrance to the beach was cozy and nice. The bed was comfortable and not a lot of people so it was quaint. The staff was very attentive even after hours.

Stayed in February 2024

We were without water off/on for almost 20 hours. This was no doubt due to all the new construction going up and the demand on the local infrastructure.

pool, room, beach

Stayed in February 2024

Room was very clean and quiet. Staff were welcoming

Stayed in February 2024

Nothing.

Very nice boutique hotel. The room was super private and quiet.

Stayed in February 2024

This is a super nice place with only 4 rooms. It is super charming close to Playa Grande. The staff are super nice, and we had the best breakfast of our whole trip there with birds visiting us as we ate. There is a private walkway to the beach. The room is really nice with a balcony to enjoy the nature. There is a nice coffee machine in the room as well which is a big plus. There is a cafe attached to the place where you can have snacks and a coffee with beautiful views. Highly recommended.

Stayed in December 2023

Nothing. Everything was perfect

Just book here! They are fantastic - they set everything up for you, beautiful people, food, and over all an amazing experience. Andrea was so helpful and helped us secure many different activity’s and surf board rentals. She made it EASY AND SO COMMUNICATIVE with always a smile! Love her!

Stayed in December 2023

We were a bit out of luck as our room was underneath the restaurant. It was very noisy. Especially when they get ready for the breakfast you can hear every chair removing.

Stayed in November 2023

Only enough coffee for one day (and it was really good coffee)

Great location, peaceful.

Stayed in November 2023

????

Amazing location and staff!!! Will return for sure.

Stayed in October 2023

I got the room under the restaurant. Music a bit loud in the terrace but once inside the room I became a happy camper!

Awesome small hotel. Just perfect!

Stayed in September 2023

Wish there was a little more kitchen things

Comfiest bed. Private balcony with hammock. Beautiful pool area. Super quiet.

Stayed in August 2023

Everything was perfect. I recommend fixing the ceiling fan it was loose and was kind of scary other than that I loved everything 😊

Cute,small and quiet! The pool is very nice and I love that they have a restaurant and a coffee shop! Would definitely come back! The restaurant guy Mario was super friendly, love the location and the beach as well. 👌🏽

Stayed in August 2023

Absolutely wonderful. Beautiful garden and pool. Calm and cosy. Very nice staff. Stunning beach nearby.

Stayed in August 2023

My room was under the restaurant, so did get a bit noisy at times.

Stylish and clean

Stayed in July 2023

Beautiful place to stay. Well organized, good food at the restaurant. Close to a beach.

Stayed in June 2023

NA

Perfect location, spacious rooms, beautiful staff

Stayed in June 2023

Our AC did not work for one night, and the fan only worked with the light on so we had to sleep with no AC and no fan. I would recommend adding blackout curtains to the rooms, and keep the bistro’s reggaeton at a lower volume at 7 am.

Location and clean facilities

Stayed in June 2023

it was like a private retreat! with pleasure of a pool, coffee shop, and excellent staff

Stayed in June 2023

Note that if you are aiming to surf the Playa Grande main break, this is 2km down the beach, so be prepared to jog/walk. There is surf all along, but we thought we were right on main break, not 2km away. Note that this is a gated community, so it is vert safe and we had a very comfortable stay, though it is not the vibe we normally go for (we thought it was more surf hostel/communal vibe, which its not - so depends what you're looking for).

Awesome stay, friendly staff, spacious and comfy room, lovely personal patio with hammock and chill area, wifi, AC and shower worked well. Quick walk to the beach. Quiet low key area, which is great compared to Tamarindo

Stayed in May 2023

The grounds are beatiful and relaxing with a nice pool and lounge area with lots of plants. It's a short walk tto he beach which is gorgeous and not crowded at all. Watching the sunset every day is a highlight!

Stayed in March 2023

A/C and ceiling fan were not working properly. We had no power for 24 hours and nobody gave us any updates or asked in the evening if we needed flashlights.

I liked the property.

Stayed in February 2023