The recepcio was in altro building, Not was telefon in the room.

The bed, the balcon, the city.The recepcio

Stayed in April 2024

no felxibility on check out times

location was excellent , even with families

Stayed in April 2024

Beware of noise from nearby Duplex, rooftop dancing ground, from 10:00 pm till 4:00 am.

Super location near metro, train station, National museum, State Opera House and Old town.

Stayed in March 2024

noise from the street

location

Stayed in March 2024

Location perfect

Stayed in March 2024

Having to move from one hotel to the neighbouring one for breakfast was a slight inconvenience but nothing to mark down for. Main feedback is that the room had a lovely great big bed, but was fitted with two smaller single duvet covers, as a solo traveler I’d been looking forward to having a big bed to myself and even if I had been travelling with my partner I would have still liked the duvet to match the mattress size. Also it would have been nice to have had a bottle of water in the fridge on arrival.

Location was excellent and staff were friendly and helpful. Room was a nice size and was lovely and clean. The shower was great. The view from the window was also fantastic.

Stayed in March 2024

There was a very serious safety concern in our room on the fourth floor. The large windows could be opened fully and were of a size that a child could easily fall out. In our room the window lock was broken and the window could not shut properly, so the window was always slightly open, meaning even the wind could open it fully.

Staff were helpful and the room was a good size. Convenient location for the city center, public transport and main station.

Stayed in March 2024

n.a

location was perfect. 5min by walk to old town and most historic places.

Stayed in February 2024

The stupid sign put very poorly that kind of pointed us to another building that didn’t even carry the name of the hotel. In that “other” hotel they told us they were fully booked

Room and facilities, good service to leave our luggage even after we checked out

Stayed in February 2024

comfortable and welcoming

Stayed in January 2024

Needed a thicker curtain on the window to keep out the cold.

Very central. Quiet and comfortable.

Stayed in January 2024

The small fridge was dirty and didn't work.

Stayed in January 2024

No complaints

Great location, reasonably priced. Rooms were quiet. Close proximity to sites and public transport

Stayed in December 2023

The pillows. They were so soft that we woke up with a headache afterwards

Location, the style of the room, and price were excellent. Also the staff were very friendly and helpful.

Stayed in December 2023

No one on reception. Had to check in at the sister hotel 50 yards away. A little confusing upon arrival. Ordered a taxi through the hotel. As we checked out there was no one on reception duty. A taxi was waiting outside and confirmed my name and location (the airport) so I got in. 30 minutes later the hotel ring to ask where we are as our taxi is waiting? We had got the wrong taxi! The male receptionist would not accept my explanation and said that we would still be charged the taxi fare and put the phone down! Yes we have been charged £30 on our card. Otherwise fine, but be aware of the unmanned reception issue!

Location, comfortable, fairly spacious

Stayed in December 2023

Though the room was overall nice, it needed some serious maintenance, especially in the bathroom where the sink was leaking. A light was not working and a curtain was broken. They are just details but the impression is that the facility is somewhat neglected. If you're a light sleeper you could also be bothered by the noise outside since the room is directly on the main square.

The hotel is located in between the train station and the city center so it's a good place to move around. The people at the reception were friendly and helpful. We also arrived earlier than check in time but since our room was ready they gave us the keys immediately at no extra cost.

Stayed in November 2023

The coffee machine capsules were only provided one night of our stay (we stayed 4 nights). The day after I call reception for more capsules and they first said they were going to provide then they provided coffee powder which is not what the machines uses and last they never calls us back to say that we had no coffee machine in our room which was ridiculous as there was one. The reception of the hotel is in another building which doesnt make one feels like entering in a hotel.

The receptionist was very friendly, gave us a very good tip to a restaurant nearby. The location was amazing. We got a room with a balcony and an awesome view. The sound proof widows were perfect and the bathroom had a heater under the floor which made my showers more comfy

Stayed in November 2023

Due to the central location it was a bit louder during the weekend nights outside of the hotel.

Location is perfect and easy to reach with a short walk from the main train station.

Stayed in October 2023

Old building renovated for hotel. Very noisy place, all night long from the street. No contact with room service except the phone, no one was cleaning between days, room was very narrow, not much place in wardrobe, small table, poor TV programmes.

Excellent location only.

Stayed in October 2023

The hotel is at a great location - step out and start wandering around the streets of Prague. The staff was really kind and thoughtful and make a real effort to make us welcome and comfortable.

Stayed in October 2023

No drinking water provided during 6 days stay. Very thin walls that we could hear everything from the room next door. Could not call reception as we haven’t seen any numbers (no reception, no housekeeping or even room service)

Perfect location for short vacation, comfortable bed, friendly staff.

Stayed in October 2023

Central location, right off the metro in a main area

Stayed in August 2023

I arrived early for the check in around ( 1 pm ) and they refuse to let me in unless I paid extra for the early check in , which was supposed to be at ( 3 pm )

The location is excellent in the center of the main road , the room is old but specious and clean.

Stayed in August 2023

Big leak of water in bathroom, not sure where it was coming from

Great location

Stayed in September 2023