Reviews of Hotel Alster This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
St.-Georg-Straße 10, St. Georg, 20099 Hamburg, Germany
#299 of 366 hotels in Hamburg
Guests' ChoiceReview score
Based on 185 hotel reviews
Score breakdown
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Cleanliness
7.5
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Comfort
6.9
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Location
8.9
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Facilities
6.7
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Staff
7.6
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Value for money
7.3
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Free WiFi
7.3
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Reviewed: 27 April 2023
Kenneth
Denmark8 reviews“Not much help and service”One of us, was sick and we Tried to get some help from the people in the reception. Ask for a piece of bread, and the possibility to bring some breakfast to the room. The understanding from the Crew in the reception was very low, and we dont Want to recommend it to others. The Crew in the restaurant was uppersit smiling and nice..
Price ok, and the location is ok.
Stayed in April 2023
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Reviewed: 9 March 2023
Dimitrina
Bulgaria28 reviews11 helpful votesSuperbEverything was perfect
The breakfast was very good,, the room was clean and ready when we got there we booked room for four but they upgraded to two doubles which was great
Stayed in March 2023
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Reviewed: 5 March 2023
Lyda
Greece1 reviewDisappointingThe room was very small. The double bed for two people is not big enough and staying in this little room was a bit unconfortable. I tried to rest during the day and there was a lot of noise for the guys who are cleaning the rooms.
The location is very practical.
Stayed in March 2023
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Reviewed: 12 February 2023
Amber
Belgium1 review“Good hotel!”The shower, but it didn't really matter that much to me. Low price so wasn't expecting much aswell :) It's also a small room but why care if you're in the city for a whole day? :P
Interrail traveler here, for a low price u have a good bed, the location being close to the station and city is perfect and the breakfast is good enough for few days!
Stayed in February 2023
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Reviewed: 6 February 2023
Onur
Turkey6 reviews1 helpful vote“very comfortable”all good
It was very clean and breakfast was great
Stayed in February 2023
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Reviewed: 30 October 2022
Ольга
Netherlands15 reviewsDisappointingThe hotel did not warn about paid city parking which cost 30 euros a night.
Stayed in October 2022
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Reviewed: 13 October 2022
Tamara
Germany1 review“Dusty, rundown room. A very unpleasant experience!”Old hotel, dusty, small, dark, stuffy, dirty looking, run down rooms. Loud, you can hear everything from the corridor, just overall unpleasant and too expensive.
The receptionist was really nice.
Stayed in October 2022
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Reviewed: 30 September 2022
Martin
Sweden2 reviews“will come back”small hotel, not to many people
Breakfast was very good
Stayed in September 2022
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Reviewed: 12 September 2022
Lourdes
United States18 reviews“We were glad we were out all day long and just used the hotel to sleep.”It was obviously too old and not maintained well.
I did not like the property. It was musty and the family room on the fifth floor was dingy and smelled.
Stayed in September 2022
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Reviewed: 11 September 2022
Antony
United Kingdom4 reviews“Overall we enjoyed our stay, but would think twice about returning to this hotel.”The room was very small. The room needed a good clean as there were cobwebs hanging from the ceiling. The room was very tired looking and needs refurbishing.
Location was excellent. Breakfast was good.
Stayed in September 2022
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Reviewed: 27 August 2022
Oscar
Germany4 reviews“Really really really small Room”Really small room, hot as hell with out ventilation or air conditioner!
Stayed in August 2022
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Reviewed: 17 June 2022
Dirk
Belgium44 reviews1 helpful votePoorway too expensive for the service
Stayed in June 2022
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Reviewed: 14 June 2022
Maria
Bulgaria56 reviews6 helpful votesVery poorthe check-in is 3 pm t and they asked 30 EUR to do 1 hour earlier. Old hotel, awful tyni rooms
Extremely old hotel, extremely small rooms, zero comfort, poor breakfast without espresso
Stayed in June 2022
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Reviewed: 8 May 2022
Sarah
United Kingdom1 review“Disappointed with room”Room very cramped and dark. No extractor fan in bathroom. Curtains falling off the curtain rail. Staff not very welcoming on arrival. Overall poor value for money considering state of the room.
Location good. Room pretty clean although shabby. Breakfast adequate.
Stayed in May 2022
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Reviewed: 22 April 2022
Para
Australia1 review“This’s not 3 starts”Room
Breakfast
Stayed in April 2022
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Reviewed: 20 April 2022
Fergus
Ireland11 reviews“Adequate but needs update”Room & Breakfast was adequate. But staff encouraging diners to wear disposable gloves when at self service area, when them selves wearing latex gloves, were handling food, clearing tables including diners disposable gloves, without changing their gloves….so unhygienic. Hallways need an update
central, near shops & train station
Stayed in April 2022
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Reviewed: 22 March 2022
Brian
United Kingdom5 reviewsSuperbevery thing
Stayed in March 2022
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Reviewed: 16 February 2022
Kristiana
Greece13 reviews“No value for money, no respect for their clients, tiny rooms”The moment I arrived, the receptionist told me that the hotel would close for 2 days and I would have to move to another of their hotels!!!!! So they never notify beforehand and wait till the client arrives?? wow The room was so tiny and claustrophobic….the breakfast very average.
Just the location. Centrally located.
Stayed in February 2022
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Reviewed: 5 February 2022
Waheedullah
Germany1 reviewPassableBreakfast- Not good at all.
Stayed in February 2022
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Reviewed: 5 January 2022
Adrianos
Greece8 reviews“GREAT PRICE, QUIET LOCATION AND HOSPITALITY!!”The hotel rooms were cleaned daily, the beds were very comfortable. It was a very quiet location and breakfast was great; the hotel staff was kind and helpful!! Also, it was just a ten 10 min. walk from the metro and 15 min. walk from the city centre!! What else could someone ask for?
Stayed in December 2021
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Reviewed: 2 January 2022
Darius
Denmark5 reviewsVery poorWas very bad ... i pay a lot of.money for nothink
Only juice was good
Stayed in January 2022
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Reviewed: 24 December 2021
Kevin
Sweden36 reviews4 helpful votesSuperbThe family room was very spacious, the breakfast had good choices and the staff were very helpful
Stayed in December 2021
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Reviewed: 1 November 2021
Carmen
Romania33 reviews3 helpful votes“Comfortable stay, great location.”Refrigerator is missing (according to description) but the receptionist lady was very kind and allowed me to keep my packed food in the staff's refrigerator, many thanks!
Great location close to central station, kind and helpful staff, front-side but noise-proof room, comfortable bed, fresh breakfast.
Stayed in October 2021
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Reviewed: 29 August 2022
Anonymous
United Kingdom3 reviews2 helpful votes“disappointing”very small rooms. the washrooms is extremely small. no crossoints on break fast. the staff is rude. check in is only at 15:00 they take 3 hours to clean.
nice bedding
Stayed in August 2022
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