Great breakfast and big rooms, very convenient location and free parking

Stayed in May 2024

Really nice hotel with extremely helpful staff. I had forgotten to take an adapter plug and 'Ted' on reception was very helpful and let us take one from a box where they kept those that other customers had left behind. Food was really good and Matthew the waiter was very nice and chatty with us. Really pleasant and helpful with the menu and drinks. Breakfast was also good with two more nice staff whose names we didn't ask. The view from our window overlooked the street but it wasn't noisy at all so no disturbances. Although we couldn't see the castle from our window, we still had a lovely view of the snowy mountains ☺

Stayed in April 2024

Should provide some toilet amenities.

This place is a hidden gem! It is very peaceful and quiet, especially in the evenings and mornings when there are not many tourists around. Breakfast with the Neuschwastein Castle view, free parking lot for hotel guest, and the staff is very friendly and helpful. You can get to the castle early in the morning to avoid the crowds which arrives around 9.00 am. I would highly recommend this place to anyone looking for a relaxing and enjoyable experience.

Stayed in April 2024

Foods were good, could be a little bit more variety.

Rooms are excellent, especially old furnitures. It seems like home and there is a life in there. Staffs were so friendly and kind. It takes just five minutes by walking to an amazing lake and also Schloss Neuschwanstein can be seen from the hotel. There is also sufficient area for parking just near the hotel.

Stayed in April 2024

The hotel has a wonderful location in a picturesque surrounding. The staff was really polite and helpful. Also the restaurant of the hotel is excellent and offers quality local cuisine. The breakfast was also very good.

Stayed in April 2024

Close to Alpsee and as far as you can get to Neuschwanstein castle, they even provide dog beds and bowls for our furry children

Stayed in April 2024

Nothing

Everything was fantastic!

Stayed in April 2024

Just like in the castle, you go back in time a bit and we liked that. The stairs and hallways were a fun maze with a nice view of the castle from the restaurant. The restaurant people were very friendly.

Stayed in February 2024

Hot water was not always available.

Great location (shops/castle/city/restaurants/buses & mountains). Very calm & clean. Big room w/a balcony. Pet friendly (beds, food & water bowl). Staff was very efficient, kind & helpful. Free parking. Good food (breakfast/dinner). We enjoyed our stay a lot. Will come back again. Strongly recommend this hotel.

Stayed in January 2024

The beds were ok, but the metal frame and the cushions weren't really that comfortable.

The service personell was super friendly. We forgot sth. in the apartment and they brought it to us after we had checked out already. The rooms are very spacious and would also be suited for a work trip. A plus was the bidet in the bathroom. The view onto the Castle Neuschwanstein from the bedroom was just amazing. Overall definitely worth it. And the breakfast was alright.

Stayed in January 2024

A bit outdated.

Great location, clean, friendly staff

Stayed in January 2024

There were not a lot of dinner options around, dinner in the hotel was ok, but expensive for what you get. Traffic getting to this location is a nightmare. None of the car charging infrastructure nearby was usable with the different charging cards we brought.

This hotel is physically the closest one can get to sleeping in the two famous castles. The horse carriage start point is right at the hotel. Staff had prepared a bed for our dog and even put out some food for her. Breakfast is excellent.

Stayed in December 2023

We were welcomed warmly by the staff, and we were given much personal attention. The atmosphere was inviting and cozy, and the location was perfect for seeing the castles. We enjoyed the food and had excellent service!

Stayed in November 2023

TV was not operating through our stay. That was okay we streamed on our computer with excellent wifi!

Warm hospitality and an excellent breakfast! Loved our stay the hotel is charming and staff welcoming.

Stayed in December 2023

The bed was a bit too soft, as in it was old and overused.

The breakfast was fantastic, the location as well. The staff was also helpful and friendly. The rooms were clean.

Stayed in December 2023

Nothing. For the price, location and comfort. I wouldn't change a thing.

The breakfast is amazing! The staff, the rooms, and everything was just perfect!

Stayed in December 2023

The mattress was not very comfortable and could have used more pillows

Very friendly staff and excellent location for visiting the castles

Stayed in December 2023

Room was rather small

Clean rooms, available parking space for guests and walking distance to the castles!

Stayed in December 2023

There was nothing I didn’t like

It’s a beautiful hotel right in the centre of everything. The restaurant served delicious food. The staff was very friendly and helpful.

Stayed in December 2023

Location was perfect - we could walk to both castles, the museum, eating options, and shops. Breakfast was absolutely delicious!! It was included in the price and well worth it. Mani and Gabi served breakfast and were warm, welcoming, and efficient. Our room looked right out to Neuschwanstein - picture - perfect! The hotel is old-school traditional, comfortable and very clean.

Stayed in November 2023

Room was small for this amount of money

Stayed in December 2023

Great Bavarian hotel for a comfy stay. Room was clean and beds were comfortable. We had supper at the restaurant and then a proper Germany breakfast. Highly recommended.

Stayed in September 2023

The front desk staff were very helpful

Stayed in October 2023

Nothing

Attractive older historic hotel, right in the center of town. Location and parking was our number one criterion: this hotel is the most central. There is free parking at the hotel, and the location is next to the ticket office and the paths to both of the two castles. The rooms are large and with comfortable beds. Everything is in perfect shape, clean, no issues. Excellent breakfast, with a range of both hot and cold food in large quantities, all served personally to the table. Any extra was helpfully packed to take away. Dinner is the restaurant was acceptable though not outstanding. We visited off season, so most of the town was shut down, I presume the town is a lot more crowded everywhere in the summer. Still would stronly recommend the hotel. Hotel management is sometimes able to help with tickets even when online it’s not possible.

Stayed in November 2023