The Pillows are too flat

The Breakfast and cleanliness

Stayed in March 2024

well its all about the heat. if the heater and if there was heat it would have received a higher star and reviews. but a cold room when advertising it has heater--is NOT good. but the customer service was good and hospitable for the hamburg region. but the rooms very dark for a reason--cause it was dirty, it has a lot cobwebs and needs some serious cleaning. cleaning doesnt cost money. overall the hospitality did way in favor of the service but still needs some cleaning improvements.

very hospital staff. didnt try to bothe you. smooth easy self check-in for late arrivals for europeans and western tourist or business people. parking was limited in front of hotel .. but plenty of parking in the back. the place is located in resdential area...

Stayed in February 2024

There no servise like restaurant or caffe just a rooms

Quiet location

Stayed in December 2023

The beds were way too hard to sleep on. There was too much smoke smell in the halls. As a family with children, it was not at all good to get a room near the other guests allowed to smoke. Would have been good if both guests and staff could smoke at least 500 meters from the building. You had a very simple breakfast. didn't have much to choose from.

It was OK. Not at all what we expected according to your three stars. Everything was too simple.

Stayed in September 2023

Internet is not working !

Stayed in August 2023

The room caroet and bathroom were not so clean. Moreover we booked the hotel through booking.com for 2 adults and 1 child however we hsd to pay extra 15€ at the property because there was no bed available.

The property as suvh was not that bad. I liked that the receptionist waited for ud till late so that we can make the checkin. Breakfast was included in the price.

Stayed in August 2023

The hotel is in need of some upgrade in particular the stains on the hall carpet on the first floor level and in the bed room. Basic facilities within the room - no fridge/ coffee maker etc. While a bottle of water was available on the first evening this was not replaced. Any one using the hotel must have the benefit of a car as its location is somewhat removed from Glinde town centre.

Breakfast was overall very good with a large selection available.

Stayed in May 2023

There were cobwebs in the rooms. Very dirty carpet. Damage to the shower cabin. Couldn't see the room before paying.

We like breakfast

Stayed in April 2023

Beds an bathroom

Hotel place is silent, staff is helpful. Beds are not good, bathroom is quiet old.

Stayed in March 2023

The cleanning crew left the window open and mosquitoes got in the room. No water kettle in the room. Breakfast: no signs on what is what in the food

Free parking

Stayed in September 2022

we just stayed one night. The hotel is old and lack maintenance bit the staff were very kind.

Stayed in July 2022

There should be a fridge and a kettle in the room, then it will make it perfect.

It was good.

Stayed in July 2022

The old and dated room. Not very clean. Broken bathroom

The hotel is old and dated. There were stains on the bedside lamp, radiator and ... the bathroom was very old and broken in places. The receptionist, Erfan was very polite and helpful.

Stayed in July 2022

Old accommodation. Breakfast barely acceptable.

Large rooms

Stayed in July 2022

Stains on walls, damaged furniture.

Shower has good pressure. Ok breakfast.

Stayed in August 2021

Good price. Big rooms, comfortable beds.. Alles super.

Stayed in May 2024

Breakfast is a bit simple

Inexpensive hotel, access to metro by bus all day long

Stayed in April 2024

Staff were friendly and room was comfortable. We booked the hotel for a stopover so it was great for what we required.

Stayed in March 2024

if you don't put the sign out in the morning I won't disturb the cleaning lady will open the door illegally for you ;)

quiet areas in a small village outside the city with a super market 3 minutes away by car; free parking, ok staff, acceptable structure for the price we paid, large clean room with fresh smell of new paint (at least for the room we had, 2nd floor) recommend for those traveling in groups or with many people low cost a little outside the city (20 minutes from the city of Hamburg by car obviously)

Stayed in March 2024

spiders with a lot of cobwebs in the room, the bathroom and the shower under any criticism, I was afraid to take a shower without disinfecting well before, the bathroom with a lot of mold. The carpet was dirty, the mattresses and pillows were very dirty. Never in my life have I stayed in such bad conditions, under any criticism, I took pictures to show to other people and to have proof. You should take some measures, I don't know who allows them to operate, it should be closed and entered for renovation and toral disinfection.

Nothing.

Stayed in July 2023

The breakfast was meant to start at 6:00 until 7 there was no one in the facilities

Nothing

Stayed in July 2023

In two days I travelled from Spain to Dusseldorf to Bremen to Hamburg with delayed plane and trains and visiting family is never easy I was so happy to get to a quiet hotel surrounded by green, breakfast until 10.00, checkout 11.00. I thought a nice sleep out, breakfast at 9.30 and then shower, get ready and leave. NO. Cleaning lady knocked at 8.05......and at 8.20.....and at 8.45........and at 9.10........GRRRR There are no "do not disturb" signs for the door And obviously 99% of guests leave early. At 10.00 there was only Luke warm water in the shower..........

Great location, comfortable room and was amazed and very happy to find an ashtray on the fire escape with easy access. Thank you. Breakfast even for a vegan was ok and the coffee good :-)

Stayed in May 2023

cleanliness may not be to some people’s liking (I didn’t mind personally) it’s quite difficult to get to using public transport from Hamburg city Center. (this is not the fault of the hotel though)

It was located near to where I needed to be for work. The staff at reception and in the dining area were friendly and the room was nice and warm and as clean as I need it to be

Stayed in February 2023

In generall there is nothing bad in hotel ;-) stuff is nice, all is ok. I think if you will work a bit on the breakfast everybody will be really happy.

So the breakfast, is just ok. Plus for good coffe mashine, fresh scumbled eggs, and fried eggs, butrest of the products are rather low quality. When You stay longer in the hotel the breakfast became boring. Well, It is not bad, but definitly can be better. Rest is also ok rooms are spacious, rather clean. There is no problem to park cars, even big vans.

Stayed in February 2023