breakfast was very crowed. Staff could not handle all breakfast or dinner guests

Stayed in August 2023

Bathroom was not clean:( Dirty mirror and hairs on the floor. Bathrobes and towels look old.

We lived on the 9th floor and the view was spectacular! The breakfast was great. Delicious coffee and lots of options for breakfast.

Stayed in July 2023

The dinning room was not always cleaned properly. The mens guest toilet in reception was broken for 4 days

Breakfast was good. The hotel is perfect for families

Stayed in March 2023

The hotel should provide affordable evening meals so we can choose to eat in the hotel.. We came back late from our hiking and got ourselves ready . At 8 pm the restaurant in the hotel was closing because of the evening‘s program so we had to search for restaurants at 8:30pm outside for a take away . At the bar in the evening, we were unhappy with our cocktails. We were impressed with the hotel facilities but these were a couple of the downsides.

Great breakfast and the location is good . One guy at the reception was very smart , very friendly and asked if we wanted to use English or German to communicate, had great customer skills . He made us feel welcome at the hotel .

Stayed in April 2022

The staff is very nice and the breakfast buffet was great. The pool is a treat and the top floor restaurant makes for a special dinner

The staff

Stayed in September 2021

The cafe/restaurant could have had more options for vegetarians and vegans

Stayed in August 2021

First room was stinky. The lady at the reception was not an english speaker an she was doing a lot of confusions.

Stayed in January 2024

Dear Hotel just be more in the future and apply sustainability and circularity to your agenda and less meat and milkproduct to your tables.That would help our kids as well as it is good for everybody

This place is only for children and everyone is friendly. It's like paradise :) There are so many things that kids can do. We felt really welcome and all the kids found it a great playground - so they made friends and played together - without smartphones. Kinderland

Stayed in October 2023

The food was average. Problem with communication in English.

Stayed in July 2023

It appears to be a place where parents and grandparents take their kids which is great as the location has lots of things to offer for the kids. Unfortunately there are also lots of kids (6-15 years) running around terrorizing everyone else while their accompanied grown ups stay at the bar area drinking and smoking despite illegal per hotel policy. Hotel staff does not really seem to bother and when questioned the answer was thats how we make money.... If you plan to bring kids below age of 4, reconsider something else.

Stayed in July 2023

Location is good but the rooms are very small especially the bathroom. It was so small and did not even have a bath tub . The door of the bathroom could not open because there was no space. There was sauna which was on additional charges.

Breakfast was good. They served freshly made waffles , eggs, etc. Its a huge property and very kids friendly. My son enjoyed the most . There is a pool with 30 degree warm water which was really nice.

Stayed in May 2023

To wait so long for the elevator

The staff was exceptionally friendly and helpful! The hotel offers many great things ranging from swimming pool, library, full week programm, music, ...

Stayed in February 2023

1. Only white German families stay here 2. Not for business travelers or non-whites 3. Food options are limited for those with alternative needs like gluten free or dairy free 4. Parking is far from hotel entrance and requires additional payment

May be good for white, German families

Stayed in July 2022

Price, didn't use the breakfast room as it was to loud, was very out dated and dirty. Feeling unwell after the stay.

Cenery

Stayed in May 2022

First of 9€ for parking or 4€ if you leave your car 200m away with no other (free) options Really really big hotel with three rounds of breakfast! Feels like a factory Food is limited to meat eaters.. very little fruits and veggies Toys for kids are limited and old

It‘s location, on top of the hill. Activities for kids Staff is really helpfull ( mixture of old and young, all very friendly ) Restaurant on the top floor is incredible

Stayed in August 2021

In general, it is a very nice hotel, very well equipped for families with young children. I was disappointed though by the swimming pools. The indoor pool was only opened from 7 to 10am and then from 6:30pm, while on the booking site it is stated that is always open.. that was not true! When we were there the wheather was not the best, still only the outdoor pool was open during the day. We tried to ask, but they say that they do not have enough people to take care of both pools at the same time. This should be written in the website, because the indoor pool was one of the major points, which made me choose this hotel.

Stayed in July 2021

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Stayed in November 2023

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Stayed in August 2023

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Stayed in July 2023

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Stayed in July 2021