Kreuznacherstr. 33, 55559 Bretzenheim, Germany
#6 of 6 hotels in Bretzenheim
Guests' ChoiceBased on 7 hotel reviews
7.4Cleanliness
8.2
Comfort
7.4
Location
7.9
Facilities
7.2
Staff
8.8
Value for money
7.7
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 7
Reviewed: 24 July 2023
David
United KingdomNo one present at hotel when we arrived but sorted out by phone.
Friendly and helpful staff, particularly Raymond. Quiet location with plenty of parking. Nice restaurant attached - great value.
Stayed in July 2023
Reviewed: 1 November 2021
Anna
FranceThere should have been a kettle in the room!!
Stayed in October 2021
Reviewed: 8 September 2022
Lise
NorwayVery rude manager who amongst others argued with us when we told we could not connect to the internet via the hotel wifi from our room (we are working with IT professional :-). Further the breakfast was very poor and not inviting. Breakfast should be served from 0800 am on weekends, but the breakfast-room was still locked when we got down at 0800. Went for a drink in the attached pub/kneipe in the evening and discovered that they don't take any other payment then cash.......we rarely travel with any cash so this was tricky..,
Good sized room - nice with our own balcony. The managers wife was very nice and helpful
Stayed in September 2022
Reviewed: 6 July 2022
Giuliacali
ItalyI Loved the friendly staff!
Stayed in July 2022
Reviewed: 17 November 2022
Ashok
United KingdomThere are no comments available for this review
Stayed in October 2022
Reviewed: 12 July 2021
Anonymous
GermanyThere are no comments available for this review
Stayed in July 2021
Showing 1 – 7
Mossel Bay, South Africa
Heilbronn, Germany
Berlin, Germany
Madrid, Spain
Tokyo, Japan
Lynton, UK
Karlskrona, Sweden
Porto, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content