The bed was firmer than I like. For some reason I found sleeping difficult and this may have been the reason. However, I am a light sleeper in general. Extra pillows would be better. Nothing to be done about it but location requires a car or be prepared to spend a lot of time getting to the S-bahn stations at Rissen (closest) or Wedel (nearby frequent bus access)

Great breakfast. Wanted to eat all of the options but the bread was too tasty and I was always too filled up with rolls and great kännchen kaffee to manage all the cheeses and cereals. Room was a large double. Very friendly staff made me and my daughter very welcome. The rooms, bathroom and all areas of the hotel were spotlessly clean. Did I mention breakfast?

Stayed in April 2024

Room was outdated and extremely hot.

Very clean property, all staff was friendly. Our room did not look like the photos in the ad, it had not been renovated at all. Our room was also very warm with no way to adjust it. The buffet breakfast was excellent and it was very clean though.

Stayed in April 2024

Long hallways, difficult getting to your room

Cleanliness, good breakfast

Stayed in February 2024

N/a

Easy accessible from highway, ev charger available to charge car overnight, tasty breaks with plenty of choice .

Stayed in November 2023

Good breakfast, clean room, friendly staf

Stayed in October 2023

We asked for a double bed, we received a confirmation for it, but we got 2 single beds. That was not so comfortable for us!

Very beautiful hotel, big room, very clean and the breakfast was fantastic!

Stayed in October 2023

N/A

Value of money and pet friendly

Stayed in October 2023

A bit of traffic noise

clean, upgrade, good matrasses

Stayed in August 2023

Great breakfast! and included in fair price. Parking facilities, friendly atmosphere.

Stayed in August 2023

We didn’t like the pillows very much. They were too thin. But this was a minor detail.

Delicious breakfast, spacious parking lot, polite staff, good internet connection.

Stayed in July 2023

The beds were too soft for our liking and we struggled to get a good nights sleep.

Nice hotel conveniently located for our purpose

Stayed in June 2023

Location is a bit far from town centre, but it is still conveniently close to my employer's office and bus stations are also close by. I would definitely stay at Hotel Kreuzer again.

Very friendly and helpful staff, even though I arrived after 12am after a delayed flight. My room had aircon, which is helpful during hot summer nights. My room was also very spacious, clean, modern with nice practical touches in the bathroom and space for suitcases. I thought the railway was going to keep me awake, but surprisingly not.

Stayed in June 2023

Lovely hotel friendly and very helpful staff

Stayed in May 2023

Very good breakfast, comfortable beds.

Stayed in April 2023

almost nothing.

good size & comfort.

Stayed in September 2022

There was nothing I did not like.

All was great - very nice room, clean, confortable, good breakfast. Personnel was nice and kind, so there is actually only good things I can say about my experience.

Stayed in August 2022

Location is not very inspiring, for us it was a stop on our way north, so that was okay. The charging of the EV costs were quite high, 16 euros for 28 kwh, comparable to fast charging prices.

Very friendly staff, good breakfast. We were able to charge our EV.

Stayed in August 2022

The hotel is just behind an S-bahn line, and you can hear it passing by.

A nice and modern hotel with a good parking lot which is not guaranteed inside Hamburg. The breakfast buffet is good, and the room is clean and updated.

Stayed in August 2022

There was beer that was spilled on the floor next to the bed and around the glass table by previous visitors. The carpets should be steam cleaned to get rid of the light smell. Besides that everything was great.

After I mentioned that my wife was a light sleeper, they gave me an upgrade for just a few Euros more for a quiet suite upstairs at the end of the hall. All of the staff were well trained and very nice to the customers. The breakfast was excellent.

Stayed in August 2022

Since we were heading towards Bilbao, this hotel as just sleep over along the route caused us 1 hr more drive.

The room was very nice. The best was the breakfast, presented in a smart way with selection I like.

Stayed in July 2022

Good breakfast. Very clean. Very friendly stuff. Good location (with car 4 minutes to free P+R at Wedel, then 30 min with S-Bahn to Hamburg, Landungsbruecken). We enjoyed our stay at Hotel Kreutzer and would come back again.

Stayed in May 2022

enjoyed our stay. welcoming staff. great breakfast. sparkling clean

Stayed in April 2022

no heating no dehumidifier after 23:00. if you take a shower after 23:00 be aware that you will be like living behind the waterfall.

the breakfast was good 8/10. pet friendly with a access to a small garden and the free parking. the staffs are good and welcoming but needs some improvement with English since the hotel accept the guests internationally. but In general the staffs are super good with 9/10 score. they gave us new year’s gift and welcoming fruits . the hotel is equipped with breaks new sauna.

Stayed in January 2022

Very clean and quiet room. The public transportation is very conventient, a metro station is about only 15 mins on foot.

Stayed in January 2022