Unterrather Straße 108, Unterrath, 40468 Düsseldorf, Germany
#85 of 199 hotels in Düsseldorf
Guests' ChoiceBased on 384 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 March 2023
Giuseppe
ItalyThe hotel is well positioned. The restaurant was open till late as well as the bar. I recommend it.
Stayed in March 2023
Reviewed: 23 March 2023
Pascaloz
Franceprice more than doubled during shows. breakfast expensive and queuing for checking for it then as well for the only coffee machine, is really a minus, even a pain when you hurry to get to exhibition center...also the long walking distance in corridors with only two elevators is as well a minus.
Beds are indeed very confortable. room was spacious. if you are coming for exhibitions it is a perfect place. as well it is quick to drive to city center . the hotel garage is very practical and few convenience shops are around.
Stayed in March 2023
Reviewed: 22 March 2023
David
GermanyRoom was quite warm, but because I was beside the Elevator maybe.
Easy Check In and Check Out. Room was simple and meets needs Airport nearby Breakfast was excellent
Stayed in February 2023
Reviewed: 22 March 2023
Zakaria
PolandBasic room. Not worth it's price
Good location
Stayed in March 2023
Reviewed: 15 March 2023
Oliver
Spain👎👎👎NO SHUTTLE 👎👎👎
near from the airport
Stayed in March 2023
Reviewed: 14 March 2023
Peter
United KingdomThe hotel is just one train stop from the airport and also on bus routes. Quiet location. Comfortable room with a bath. Substantial breakfast with plenty of choice
Stayed in March 2023
Reviewed: 10 February 2023
Charles
Irelanddinner wasn’t great and was pricey
sauna
Stayed in February 2023
Reviewed: 9 February 2023
Kathleen
United Kingdomhaving to use taxis as there was no shuttle bus
Stayed in February 2023
Reviewed: 28 January 2023
Marcel
Icelandroom close to a busy road with poor sound isolation
Stayed in January 2023
Reviewed: 15 January 2023
Henning
Qatarinterior outdated. requires refurbishment. not state of the art. payment for car parking does not make it competitive with airport hotels in Ratingen
staff was friendly
Stayed in January 2023
Reviewed: 7 December 2022
Min
Taiwanbathroom With the tub
Stayed in December 2022
Reviewed: 6 December 2022
Shenol
BulgariaThere was not Wifi internet connection.
All foods were fresh , I have enjoyed the breakfas.
Stayed in October 2022
Reviewed: 21 November 2022
Doireann
Irelandno kettle/coffee in room, gym was rather small
Staff, breakfast
Stayed in November 2022
Reviewed: 4 November 2022
Hwanching
TaiwanThe towels smell musty Expansive
Very close to the airport.
Stayed in October 2022
Reviewed: 16 September 2022
Keith
United Statesnothing
very convient to airport, excellent breakfast, nice sauna, overall comfortable with very nice staff
Stayed in September 2022
Reviewed: 5 September 2022
Zeng
FranceNoise ofthe raod for tramway side
Stayed in September 2022
Reviewed: 3 August 2022
Paul
United KingdomI spent only 4-5 hours in the hotel, arriving at 11 pm and leaving a 3.30. So, I did not really test its facilities, but they coped well with my late arrival and early departure.
Stayed in July 2022
Reviewed: 30 July 2022
Phil
AustraliaRestaurant was a bit over priced for what it served.
Stayed in July 2022
Reviewed: 19 July 2022
Antun
Croatiabreakfast could be more various
very very clean object, good neighbourhood
Stayed in July 2022
Reviewed: 10 July 2022
Daiana
BrazilI paid more than 100 euros and no breakfast included.
The room was very comfortable and clean, the fee was high and no breakfast included. Close to the airport.
Stayed in July 2022
Reviewed: 28 June 2022
Peter
United KingdomThere wasn't any tea/coffee making facilities in the room.
Great reception and checking in, polite and professional, friendly staff
Stayed in June 2022
Reviewed: 7 June 2022
Miriam
ItalyI appreciated the kindness and helpfulness of the staff. Clean rooms with every comfort. Also reachable from the airport on foot through a very nice park.
Stayed in June 2022
Reviewed: 22 May 2022
Robert
United KingdomRooms are a little dated compared to the price charged for them. Bathroom floor floods badly just taking a shower.
Close to the airport for a layover stop. Nice building, nice bar inside.
Stayed in May 2022
Reviewed: 20 March 2022
Elisa
ItalyAIRPORT 10 MINUTES WALKING. SAUNA AVAILABLE
Stayed in March 2022
Reviewed: 29 January 2022
Cem
Turkeyrestauarant for dinner was closed
near the airport
Stayed in January 2022
Akyarlar, Turkey
Jericoacoara, Brazil
Naumburg, Germany
Boryspilʼ, Ukraine
Fortuna, Costa Rica
Rebordainhos, Portugal
Hanoi, Vietnam
Jeffreys Bay, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content