Römerstraße 26, 56130 Bad Ems, Germany
#30 of 46 hotels in Bad Ems
Guests' ChoiceBased on 15 apartment reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
8.1
Staff
7.8
Value for money
8.0
Free WiFi
8.8
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Showing 1 – 15
Reviewed: 23 April 2024
Sybille
FranceIt was not easy to bring the water at the right temperature in the shower.
It’s a beautiful appartement. We liked the fully equipped kitchen to prepare our meals. The little balcony with park view would have been enjoyable but we had a rainy weekend. There was a problem with power when we arrived but a technician came by same day.
Stayed in April 2024
Reviewed: 26 June 2023
Sylvia
AustraliaProperty was advertised as containing a washing machine, and extra bed on request - neither were provided although I requested extra bed 2 weeks in advance.. The ad needs updating! There was no washing machine :( There is no lift so 3rd floor climbing stairs with heavy suitcases was a drain, the fire exit door opens to the roof without a child lock - is highly unsuitable and dangerous for families with young children who will go on the roof and just fall off and die! Property requires you to strip beds and other housekeeping tasks upon leaving.
Location quite central, neat property with mostly everything you need.
Stayed in June 2023
Reviewed: 6 June 2023
Dean
United StatesWhile we were okay with it, guests should be aware that the lodging is up three spiral flights of stairs totaling 51 steps. And parking is a real challenge, especially upon arrival if before ~20:00.
The lodging was spacious, modern and comfortable. The location is excellent, with lots of walkable options for food and views. Stores for supplies are within a short drive.
Stayed in May 2023
Reviewed: 4 May 2023
David
United KingdomVery central in Bad Ems and a good size apartment. Check in was via WhatsApp, was responsive and very helpful
Stayed in May 2023
Reviewed: 1 November 2022
Carolyn
Belgiumthe wifi connectivity was in and out.
We had plenty of space and comfortable beds. The bath was appreciated
Stayed in November 2022
Reviewed: 19 July 2022
Nadiya
United StatesComfortable clean apartment and location
Nice location
Stayed in July 2022
Reviewed: 10 May 2022
David
United KingdomThere was a problem with a key and linen for the sofa bed linen but that was dealt with promptly. The bedroom door handle needs fixing.
Great location, spacious and comfortable. Have stayed there before and would be happy to again.
Stayed in May 2022
Reviewed: 5 March 2024
Octavian
RomaniaClean, a lot of space, confortabil, everything what you need etc.
Palatium is the best apartament in Bad Ems
Stayed in March 2024
Reviewed: 5 October 2023
Szymanski
PolandThe apartment was advertised as no-smoking and family-friendly. Unfortunately, when we arrived the place smelled like an old pub and the bonus was that someone was trying to cover that smell with some air refresher. I contacted the owner with a complaint, but the only suggestion was to cancel and go somewhere else. No apology, nothing. The instruction for the internet access which was sent in the email was wrong (correct information can be found at the entrance to the building). The TV was not working. No free parking in the area of the building.
It is a good location close to the main attractions that Bad Ems offers.
Stayed in October 2023
Reviewed: 11 May 2023
Raouf
GermanyInternet is weak
Everything
Stayed in May 2023
Reviewed: 11 October 2021
Aristea
BelgiumDespite the very good reviews we read before booking, we had a very bad experience. While we had booked for 4 people we realised when we were ready to make our beds that there are not enough bed sheets, pillows, bed covers and towels for all of us. Hot water in the shower was switching into cold, sofa bed did not turn into a bed and wi fi was not working. Overall a bad experience. We contacted the staff, he gave us some instructions to go and get some more bed sheets but that was it. We were told that we booked for one person and when we sent a screenshot of the reservation which was for 2 adults and two children, they apologised for getting it wrong. For sure you don’t expect this from a hotel that claims to have 5 stars..
Stayed in October 2021
Reviewed: 11 March 2024
Octavian
RomaniaThere are no comments available for this review
Stayed in March 2024
Reviewed: 21 June 2022
Alexander
UkraineThere are no comments available for this review
Stayed in June 2022
Reviewed: 14 July 2021
K
GermanyThere are no comments available for this review
Stayed in July 2021
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