Checking too late 4pm & check out 10am too early

Clean & cosy

Stayed in March 2024

Rooms are beautiful and very clean. The position is perfect, near the city centre. Breakfast is good.

Stayed in February 2024

No elevator

Location + easy self check in

Stayed in February 2024

Just a comment- the hotel not suitable for any person with physical dissabilities. No elevator and the shower is difficult to get in and out.

The location is very central and close to the old town. Maria frome homekeepers was very quick to reply to our questions. They also allowed us to check out an hour later.

Stayed in January 2024

It wasn't really clear where to get breakfast so i sadly had to skip it

Stayed in November 2023

There could be more information available about the breakfast in the cafe below the accommodation. What time it opens for guests amd what is available.

The ease with which we could come and go from the apartments

Stayed in December 2023

Wifi password and TV did not work!

Very good concept! No staff at premise!

Stayed in November 2023

Great location, very central. Nice and spacious room. Everything was clean and nice. No contact hotel, but everything went smoothly. Parking lot right next to the hotel.

Stayed in October 2023

A couch or more comfortable chairs would have been good and there was plenty of space for it.

Large clean and pleasant room. Although there's no reception and I don't like this code to get in routine everything went smoothly and communication was fine. Close to restaurants, shopping centre, attractions and transport. Wűrzburg is well worth visiting.

Stayed in October 2023

If I could complain about something, I would say the bathroom was small, and the room window was overlooking the house next door and so I could hear them speak loudly in the morning.

Self check-in was easy, facilities were good, and location was central too. Got my checkout extended upon request.

Stayed in September 2023

More detailed information about accessibility would have been helpful; currently it just says 'upper floors accessible by stairs only', however, the entire hotel is only accessible by stairs (steps up to the main door). More information about accessibility, including number of stairs/steps, and width of stairs would be helpful. The stairs are quite narrow, and it was difficult carrying a heavy suitcase up and down, especially because there is beautiful artwork on the wall; I did see someone had knocked one down during our stay, which is not surprising given the narrow stairs. Only some of the notices in the room were translated to English - it would be good for travellers who aren't so proficient in German to have translated options available (even maybe via QR code?). The only other negative thing was that there was no tea/coffee amenities or fridge in the room - it would be nice to have a kettle and/or fridge in the room, especially as there is currently no breakfast.

I loved the location, so central to the shops and restaurants (2 min walk) and main train and bus stations (5 -7 minute walk), plus tram was even closer! You can easily walk to all of the main attractions in Würzburg city including the churches, Residenz, Bridge etc. The hotel is decorated beautifully, and wifi/bathroom amenities were great. I liked the remote check-in (you receive a msg with your code at check-in time; we arranged to arrive 1 hour earlier, and were able to call and receive our check-in from the helpful person who answered). The hotel is close to a lively area; if you leave the window open at night for air (as there is no air conditioning), it can get very noisy, but if you shut the windows, it is very quiet. Loved being above La Toska cafe - such a gorgeous cafe with lovely staff who are very helpful for tourists who speak only a little German - I hope that in the future there could be a deal between the cafe and hotel for guests.

Stayed in June 2023

1) Steep stairs 3 floors. 2) There is no air conditioning. The room was under the roof - it was hot.

1) Fast check-in. We recevied code for entrance and for the room door by mail in 1 hour. 2) Location is 5 min walk to centre. 3) Compliment - water and candy.

Stayed in June 2023

There were no curtains! Only net curtains so my room was floodlit by the bathroom lights of the room across the airwell from me, was light as soon as it was light outside.

The place was spotless.

Stayed in April 2023

Check in didn’t open until 4, we arrived at 5:30 and there was no reception. I didn’t receive any details for the room and had to call. Our room was on the 3rd floor and there was no lift so a struggle with our bags.

Beds were comfortable. Parking on the street outside. Great shower. It was nice and quiet. Great restaurant just down the road.

Stayed in April 2023

Room was clean and tidy. Great location close to train station and all the sites. Staff extremely helpful. No breakfast on site, but I understand that will be an option soon. I would definitely use this hotel again.

Stayed in February 2023

Out-of-hours service was excellent. Location great. Room very clean.

Stayed in December 2023

Unfortunately there was no airco and we were there on the hottest days. It was so warm in the room that we hardly slept... with a toddler it was a real challenge. The room really needs the upgrade with airco looking at the average temperatures in Europe!

Good beds. Nice bottle of water and little sweets. Good TV. Self check in well organised. Parking and EV charger nearby. In the centre.

Stayed in August 2023

No lift we were on 3rd floors

Convenience

Stayed in October 2023

There was no elevator and the stairs are not that big. At night time, if you open the window you can hear the noise from the outside. They put a voucher for the cafe at the ground floor of the hotel, but when we inquired for it, according to the staff of the Café it was not coordinated to them. The hotel room is expensive for not having staff and elevator.

The Property is near the train station as well as the city center. The room paint is pleasing to eyes. They provided an electric fan since the room is not equipped with air condition. There’s a free bottled of water and chocolates.

Stayed in July 2023

Bad hotel please don’t come

This was the bad hotel in my life all night we can’t sleep because of tow drank people all night they fight and the girl’s crying

Stayed in June 2023

We really love this hotel. We plan to stay again and perhaps bring friends!!!!

The hotel was extremely clean, in a great location, and staff was super helpful.

Stayed in May 2023

Superbly Clean, Location is great

Stayed in May 2023

No staff at reception. It was not clear that I wouldn't find anybody at the reception when arriving at 18 h. Didn't receive room entrance code in time, therefore I had to first call a support number to get into the hotel and room (but that lady was helpful and pleasant, see above). My room was on the third floor, (the fact that there is no elevator was not a problem for me but might be for others), was small and the ceiling appeared low. Clean but very simple for the price I paid - I expected more. I had ordered breakfast along with the overnight stay. Breakfast came as a bonus card for the Italian coffee place below. It consisted of one hot drink and one cold drink (a tiny glass of orange juice), a croissant, and dry, slightly toasted slices of white bread (probably from the day before) with a bit of jam, a slice of the simplest sort of cooked ham, cheese and salami, and a boiled egg that was almost cold. The cappuccino and the croissant were nice, there was also a spoonful (literally) of yoghurt with some berry. The rest was forgettable. To be fair, they gave me a second cup of cappuccino when I asked.

The location in the city centre is nice, with good connection to public transport. The person on the phone was helpful and pleasant, I didn't meet any other staff.

Stayed in May 2023

Not 3 stars hotel but the hotel is just hostel room no star by nothing facilities in the hotel and the room such as no lift no staff no service we have to pick 2 luggages up to room on 3th floor by narrow space no window curtain to protect privacy in room and etc. no service providing. I booked hurry in the urgent time 6 hours before stay because transportation strike to be not choices and information of hotel show in website to book not fact.

Nothing.

Stayed in April 2023